Ramsey Chrysler Jeep Dodge

A dealership and staff who makes buying a car delightful I wanted to compliment Tamera Petta the internet sales representative for your dealership. After researching for a Jeep on the internet I was direc I wanted to compliment Tamera Petta the internet sales representative for your dealership. After researching for a Jeep on the internet I was directed to your showroom. The dealership is beautiful and the staff was friendly and knowledgeable. I am pleased to say I was very satisfied with the total car buying process. More

Service Dept employees are amazing and polite Always the best experience at Ramsey auto group. Josh in service was great Prices are amazing Quick service as well The whole staff is amazing Always the best experience at Ramsey auto group. Josh in service was great Prices are amazing Quick service as well The whole staff is amazing More

They overcharge you and make it difficult to get a refund! I was overcharged for several items. First, they overcharged me for title/registration and would not refund the full amount. (Thanks to Master Card I was overcharged for several items. First, they overcharged me for title/registration and would not refund the full amount. (Thanks to Master Card for ruling in my favor for the remainder.) They said they will dispute that with MC but the decision is final. Second, they overcharged me for sales tax and said I need to provide proof. Really? They have the contract, what I paid and the receipt for what they paid (on my behalf to the state). Why make this more difficult for a customer that bought a new truck? Third, they charged me for window etching that they never performed. When I explained this they insisted it was done and it was not until I went to another dealer to have it verified that they agreed to refund my money. Initially, the excuse was that it was very faint and I couldn't see it. Additionally, they charged me $299 for a Documentary Fee which was just like throwing cash out the window because they took so long that I was left unable to drive my vehicle for a week. Even though they assured me that the documents would arrive in time (we discussed this because I live in another state) and I called numerous times to check on the status, it took them four weeks to get me docs. (I probably could have gotten them in an hour at my local agency.) On the 9th day after I provided my insurance information, they said they wanted the paperwork in my name (I have a joint policy with my wife) and within a few short hours they received the revised information. Yet, their management keeps insisting it was delayed due to insurance information. The only delay was a few hours of the four weeks it took them. They took approximately three weeks, 6 days and 20 hours to process the docs and somehow my approx. 4 hour delay was the reason my vehicle was unusable for seven days. Management insists they did nothing wrong and "we don't return doc fees" (apparently even when they fail miserably at reviewing and filing your paperwork within a week, knowing that you have a 20 day out-of-state temp tag that cannot be renewed). Buy from somewhere else. The 10 minute drive will save you so much aggravation and money! More

best jeep dealership in the area I had the best experience at Ramsey Chrysler! My family purchased 2 other jeeps prior to me getting mine, at a different dealership in the area. I was I had the best experience at Ramsey Chrysler! My family purchased 2 other jeeps prior to me getting mine, at a different dealership in the area. I was ready to lease my Jeep Grand Cherokee from them until I got a ridiculous price! I then wanted to look around and ended up at Ramsey. Frank Gizzi was so helpful! I went in on a Tuesday for the first time, and ended up leaving a deposit that night! We picked up the car on Saturday and it was ready to go. Everyone at the dealership was so helpful. Mike Britt took care of all the paperwork and made the process very easy! We will now service all of our jeeps at the Ramsey dealership! Cant wait to go back! More

Good experience here... ask for Trevor! Everything went very smoothly. Trevor handled issues and got me the car I wanted. Wife was surprised on Mother's Day... new Cherokee in the garage. I' Everything went very smoothly. Trevor handled issues and got me the car I wanted. Wife was surprised on Mother's Day... new Cherokee in the garage. I'm a hero (today)... Thank you Trevor. More

Delay with Registartion/Plates - Cannot Drive Vehicle Purchased a new Ram truck and they did not submit the paperwork in a timely manner. As a result I will not be able to drive the vehicle. They are tr Purchased a new Ram truck and they did not submit the paperwork in a timely manner. As a result I will not be able to drive the vehicle. They are trying to blame the Motor Vehicle Agency but I know they did not submit the paperwork for the first week or so after the sale because they asked to have the insurance card reissued (which was done within a few hours). If they submitted the paperwork within a few days I would be able to drive my vehicle after midnight tonight. Stay away from them or refuse the $200+ in fees to do the paperwork for you. The sales manager is a joke and just says that he will "let her know" when you complain about the delay in processing. There are so many other options out there. As far as a quality issue we had to have two things repaired immediately (at a different dealership because they didn't have time to look at it within a day). Apparently one issue was due to a missing fuse and the other was due to a loose fuse. More

Very understanding of what you are looking for the salesmen was very understanding of what i was looking for and willing to pay. After comparing prizes with another dealer i was able to get a bette the salesmen was very understanding of what i was looking for and willing to pay. After comparing prizes with another dealer i was able to get a better idea if what i should be paying for what. And always try to get the remote starter thrown in for free when u live in the northeast. More

Great first car purchase experience! I bought my 2015 jeep wrangler at the end of February. I had been shopping around various dealerships for a couple weeks (not all Jeep), and spoke wit I bought my 2015 jeep wrangler at the end of February. I had been shopping around various dealerships for a couple weeks (not all Jeep), and spoke with many salesmen & different test drives. I wish that all these other salespersons would take a lesson from Mike Kurtz. He's not pushy at all, listened to my wants/needs and even took me on a test drive at 8:45 PM when they close at 9! Who does that? He did not treat me like some punk kid like other salespersons have. I had a few problems with the finicky financial aspects but, Mike helped iron them out for me. Hands down, I would recommend anyone interested in a Jeep, Chrysler, Dodge or Fiat to speak with Mike Kurtz. More

Bought my beautiful RAM 1500 Mike was a great dealer. Got to me just in time before I was about to take another very bad deal. The finance options were very reaosnable and Jesse r Mike was a great dealer. Got to me just in time before I was about to take another very bad deal. The finance options were very reaosnable and Jesse really put time and effort to give me a low APR. overall very happy with my first ever car buying experience. More

Made it soooo easy Zero pressure sales...amazing trade in for my Jeep Wrangler Unlimited. Monty was very knowledgeable about the vehicles and options for all the models Zero pressure sales...amazing trade in for my Jeep Wrangler Unlimited. Monty was very knowledgeable about the vehicles and options for all the models we looked at. He actually talked us out of a Grand Cherokee Limited and we purchased a 2015 Grand Cherokee Altitude with everything that we wanted. Very happy with their service and the buying experience. The Service Dept is also excellent and very helpful. Thank you More