Ramsey Chrysler Jeep Dodge

Highly recommended - great experience For someone like me that dreads the entire process of purchasing a new vehicle I was pleasantly surprised by the experience with Marissa at Ramsey Chr For someone like me that dreads the entire process of purchasing a new vehicle I was pleasantly surprised by the experience with Marissa at Ramsey Chrysler Jeep Dodge. She helped me find the vehicle that matched my needs and budget. Her attention to detail surpassed any salesperson I have ever dealt with. Well done - I highly recommend anyone looking to purchase a new Chrysler/Jeep/Dodge to stop and talk to Marissa. More

No Pressure Great Experience I was very impressed with Marissa when i met her she was very profesional and knowledgeable.My lease on my 2014 jeep grand cherokee was ending and i I was very impressed with Marissa when i met her she was very profesional and knowledgeable.My lease on my 2014 jeep grand cherokee was ending and i was really not looking yet,but when i met her i felt very comfortable and no pressure and we finally pulled the trigger on a 2017 grand cherokee.The transition was painless.Marissa made everything easy, got my monthly payment lower,and went above and beyond.I would totally recommend her to anyone in the market for a jeep. Gene LoCastro More

Great Experience Marissa made leasing our new Jeep an easy experience. We were in and out of the dealership with our new Grand Cherokee within just a couple hours. S Marissa made leasing our new Jeep an easy experience. We were in and out of the dealership with our new Grand Cherokee within just a couple hours. She was informative and eager to work with us. I would recommend using this dealership and Marisa specifically to anyone looking for a new Jeep or Dodge! More

Worst service department We brought a 2014 jeep wrangler. A year later the clutch went. We had the gehicle towed to the service dept and had a new clutch put in. A year later We brought a 2014 jeep wrangler. A year later the clutch went. We had the gehicle towed to the service dept and had a new clutch put in. A year later again the clutch went out. We did mlnot tow to them because this was the second time the clutch went out. We took the vehicle to a jeep specialist and when he took a look at the clutch. He saw the clutch was put on wrong which caused it to blow out. The vehicle had thirty thousand highway miles. We took photos and notified tgem of what was discovered. We adk to be reimbursed for the damaged clutch since it was installed incorrectly by their technicians and we were told no. They stated it was impossible for the vehicle to work. But it did wirk not great but we did nit know at the time. You can clearly see the damage was caused by the improper position of the clutch. They are not reputable and are nit taking responsibility for their error. Please stay away from this dealership and Service department. They do not take responsibility for their mistakes. The parts are theirs and the know soneone made this mustake and will not compensate us fir a new clutch. We did not ask for anything but reimbursement for a new clutch. They rather loose a customer than take responsibility for a mistake a technician made. I have photos to prove it. But Mark the service foreman made up his mind that there was no way his technician could have made this mistake. Pkease dont get ripped off please go to another dealership for service. They spoke to our nechanic and still were not very helpful in trying to get this taken care of. Beware More

They do not follow up at all This dealership is eager to make the sale and follow up on nothing. Not phone calls, not getting you plates. And are then rude and hang up on you repe This dealership is eager to make the sale and follow up on nothing. Not phone calls, not getting you plates. And are then rude and hang up on you repeatedly. I was happy when we visited to actually purchase the car. And then was repeatedly transferred around and lied to about my plates and title. They really know how to take the fun out of a new car purchase. :( More

First time dealing with service. Nasty people never again Nasty service advisor. Wouldn't promise loaner. Told me I have to call next day to see if loaner available. I told him car is year old. My daughter st Nasty service advisor. Wouldn't promise loaner. Told me I have to call next day to see if loaner available. I told him car is year old. My daughter stall twice in the middle of the road. Didnt care. More