Ramsey Chrysler Jeep Dodge
Ramsey, NJ
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2,003 Reviews of Ramsey Chrysler Jeep Dodge
Jeep Compass Lease Going to this dealership was the best experience in car buying I’ve ever had. I never felt pressured into purchasing a vehicle, and the service was fr Going to this dealership was the best experience in car buying I’ve ever had. I never felt pressured into purchasing a vehicle, and the service was friendly and efficient. James and Manny were kind, knowledgeable, and quick to get me into my new Jeep Compass. More
Good service Least painful trip to the dealer I've ever had. Very friendly service, would visit again if buying another Chrysler vehicle. Maybe a Jeep next time Least painful trip to the dealer I've ever had. Very friendly service, would visit again if buying another Chrysler vehicle. Maybe a Jeep next time More
Great Service Went in to lease a new Jeep Grand Cherokee and was more than pleased with service. Meagan and Monty made the experience fast and easy. Had the best ex Went in to lease a new Jeep Grand Cherokee and was more than pleased with service. Meagan and Monty made the experience fast and easy. Had the best experience would definitely recommend this dealership in the future. Love my Grand Cherokee More
Is Extortion the word?? After approx 5 service visits complaining of same thing, “tech” finally agrees and finds problem I’ve been reporting ( gearbox) for over two years... After approx 5 service visits complaining of same thing, “tech” finally agrees and finds problem I’ve been reporting ( gearbox) for over two years... Forced me into replacing a clutch they (Ramsey CDJ) replaced previously with approx. 12k mikes on it as I was told, “The tech won’t replace the gearbox ( primary problem) if you also don’t replace the clutch”. After numerous times stating how there was something wrong with gearbox ( shifting) and there is documentation of it mentioned in my visits, I was basically told, “replace the clutch too, or we’re not fixing your car”. When I asked how the other techs did not Find this issue, I was told “they were fired/no longer with Ramsey CDJ ( calling TOTAL BS on that)... Anyway, they did me a “favor” by reducing the “labor time” and “discounting” parts to the tune of approx $1400. NB: Michelin is a programme that is widely used in MANY mechanics’ shops to provide estimates and work orders. The Michelin programme recommendations for my 2013 Jeep Wrangler on the hourly amount to complete a clutch job was approximately 5.5 hours. Ramsey CDJ time is a fluffed to 10 hours with their supposed experts... LOOK IT UP!!! This place is a total un-ethical dealership. More
Easiest leasing experience with Manny From the moment we talked with Manny, he answered all of our questions thoroughly. My experience was so good that my husband went back later that day From the moment we talked with Manny, he answered all of our questions thoroughly. My experience was so good that my husband went back later that day and leased his own car. More
Done Deal I went in knowing exactly what I was looking for and went from there. I worked with the first guy that met me at the door Gregory Wilson, who was very I went in knowing exactly what I was looking for and went from there. I worked with the first guy that met me at the door Gregory Wilson, who was very nice, professional and assisted me in getting a great deal. Everyone I dealt with was very kind, no pressure and very professional. At the end of my car shopping experience and purchase, I had the pleasure of meeting Mike Cantora, a very nice young man who showed me around the interior of the car and how to use the interior equipment and answer any questions I had. I was even provided with contact information in case I had any questions after I left. Overall, I had a great experience at Ramsey Chrysler and Jeep and now enjoying my new Jeep Grand Cherokee. A big thank you for a good experience....the best I’ve had in quite some time. I will be back for any other vehicle needs I have in the future. More
Quick, efficient oil change the service was performed quickly and at the time of the appointment. This was just an oil change, not much else to say. Service was good. the service was performed quickly and at the time of the appointment. This was just an oil change, not much else to say. Service was good. More
Wonderful experience Great dealership very helpful they go above and beyond to please.Will recommend to all my friends and family.This is my fifth time coming to dealer. Great dealership very helpful they go above and beyond to please.Will recommend to all my friends and family.This is my fifth time coming to dealer. More
2018 Compass They would not warranty my ac condenser on my 2018 Jeep Compass with 8000 miles. Took it to rt 46 Jeep. Complete waste of my time They would not warranty my ac condenser on my 2018 Jeep Compass with 8000 miles. Took it to rt 46 Jeep. Complete waste of my time More
New lease Salesman was very helpful and walked me through the features of the Jeep Grand Cherokee. There was a small scratch in the vehicle I leased and the s Salesman was very helpful and walked me through the features of the Jeep Grand Cherokee. There was a small scratch in the vehicle I leased and the sales manager took care of it right away. More