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Ramsey Chrysler Jeep Dodge

Ramsey, NJ

4.6
2,003 Reviews

1555 Route 17 South

Ramsey, NJ

07446

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2,003 Reviews of Ramsey Chrysler Jeep Dodge

August 06, 2019

Good Experience Mike and his team went far and above to meet my requests and needs. They were very professional and found the vehicle that I want to get and at s pric More

by lj072098
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Babin
Aug 13, 2019 -

Ramsey Chrysler Jeep Dodge responded

We're very glad you're satisfied, thanks so much for sharing!

August 02, 2019

Just an oil change this time I have 130,000 miles on my 2012 Chrysler 300. 98 percent of the maintenance and warranty work has been done by Ramsey Chrysler. The car runs without a More

by SKMALC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joan Murphy, Jim Ryerson
Aug 13, 2019 -

Ramsey Chrysler Jeep Dodge responded

We're so glad to see this, here's to another 130k miles!

August 02, 2019

Leasing a Ram 1500 I had a great experience leasing a new Ram 1500 truck. My salesman Mark Selementi went out of his way to show us several models and options. He had a More

by LUCIBELLO
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Selementi
Aug 13, 2019 -

Ramsey Chrysler Jeep Dodge responded

Thank you for choosing Ramsey, we hope you're enjoying your new Ram!

August 02, 2019

Excellent service Jim was friendly, efficient and professional. I have owned four Jeeps and kept them to over 100 K and never had such an Excellent service experience. More

by jdenuto669
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Ryerson
Aug 13, 2019 -

Ramsey Chrysler Jeep Dodge responded

We appreciate your business, thanks so much for choosing us for your service needs!

August 01, 2019

Excellent Experience Every employee I dealt with was very friendly and professional. They were able to help me get out of a tough situation. They made sure I was aware of More

by Lisa T
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Turner, Matthew Colon, Trevor Brennan, Meagan Cortese
Aug 13, 2019 -

Ramsey Chrysler Jeep Dodge responded

Thanks so much for your kind comments, we're glad you had a great experience with us!

August 01, 2019

Basic Service Came in for an oil change, unscheduled. My service adviser was very friendly and helpful. Service ended up taking around 2 hours, but the adviser ha More

by JJ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Didn't catch the service personnel's name
Aug 13, 2019 -

Ramsey Chrysler Jeep Dodge responded

Thank you, we're glad you're satisfied!

August 01, 2019

Rudness I bought new lug bolts for my car because the original ones I couldn’t get off. Was told to bring the car in and they would change them for free. I wa More

by DONNAFURMAN11
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
I don’t know the service people’s names, many was our salesman.
Aug 13, 2019 -

Ramsey Chrysler Jeep Dodge responded

We're very sorry that you feel this way. If there's an issue in the amount you paid vs what you were told, please contact our Service Manager Ron Federico for assistance at rfederico@ramseychryslerjeep.com.

Oct 06, 2019 -

DONNAFURMAN11 responded

I contacted the service department and told them the whole story again about how the service manager said they would check out my transmission clunking and check to see if the recall for the cruise control was actually done, because it still speeds up while in cruise control. I was told I would get a complimentary oil change and would have to pay for anything else. Bad service manager, bad company.

August 01, 2019

Great experience Everything was good. I deal with Ramsey dealerships all the time. Joe was very good. And Ron Federico help tremendously in the process . I was very pl More

by Gcascio
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joseph Vasquez , Ron Federico
Aug 13, 2019 -

Ramsey Chrysler Jeep Dodge responded

We're very glad to help, thank you for sharing!

July 31, 2019

Terrible customer service New car received with scratches on body. After leaving car for 2 weeks to be repaired new scratches appeared and no work was done on addressing the f More

by steve.p.oneill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Phil Enright, Andy Driscoll
Aug 13, 2019 -

Ramsey Chrysler Jeep Dodge responded

We're very sorry to see a review like this. Our Sales Manager Phil has tried reaching out to you. If you are still awaiting resolution on this, or if you need further assistance, please contact him directly at (201) 818-9600 ext 5615 or penright@ramseychryslerjeep.com. Thank you.

July 31, 2019

Ready, Set, Go The facility was ready for me. The staff was set and knew what to do. The time to go was faster than I had expected and greatly appreciated. More

by RICHARDEMMICH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris S. From sales had left the firm a while ago, but I did receive automated emails from him days before my scheduled service. , Joan Murphy
Aug 13, 2019 -

Ramsey Chrysler Jeep Dodge responded

That's great! Thanks for sharing!

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