Ramsey Chrysler Jeep Dodge

Anthony is a great salesperson to work with Anthony is a great salesperson to work with. He is the reason for coming back to Jeep. He made the process as smooth as it can be and was very helpful Anthony is a great salesperson to work with. He is the reason for coming back to Jeep. He made the process as smooth as it can be and was very helpful throughout the process. More

No nonsense experience Was browsing, not too sure if purchasing that day. Romeo DeLuca was at the parking area and asked about what we were looking for. He was very pleasant Was browsing, not too sure if purchasing that day. Romeo DeLuca was at the parking area and asked about what we were looking for. He was very pleasant, professional and personable. Stuck with showing us what we asked for and was not pushing us in a more expensive vehicle. There was a good selection to choose from on the lot. Romeo walked us through the process, clearly explaining everything step by step. He handed us off to Trevor who was also professional and clear in his process. Neither of them were pushy. Romeo was good at following up to see how I like my vehicle. Romeo impressed us enough that I sent him referral a few days later. More

Previous Sales Bring Us Back Have just purchased my third Jeep Grand Cherokee from Greg Wilson at this dealership so I must be pleased with having him as my sales consultant. My Have just purchased my third Jeep Grand Cherokee from Greg Wilson at this dealership so I must be pleased with having him as my sales consultant. My wife was also happy with Greg’s setting up her phone connection in her new Jeep and providing additional helpful information. Personnel involved with license plates, finance, etc. were helpful and responsive. More

Great I always take my Jeep to Ramsey Jeep. Joan at service always looks out for me and I trust her. I have been going to her for over 10 years. She is the I always take my Jeep to Ramsey Jeep. Joan at service always looks out for me and I trust her. I have been going to her for over 10 years. She is the Major asset to Ramsey Jeep. More

Unprofessional My pregnant sister had been at the dealership on Friday for almost 5 hours, the car they attempted to lease her had a dead battery. The next day they My pregnant sister had been at the dealership on Friday for almost 5 hours, the car they attempted to lease her had a dead battery. The next day they emailed telling her they had another vehicle available at the price they agreed upon, she agreed to come in and look. I went to the dealership with her to check out the vehicle, the salesman said the vehicle sold 15 minutes before our arrival. He showed her a 2019 V8 and we went for a test drive, when we pulled back in he explained the V8 was about 2k more than the vehicle he showed her the day before so he needed to speak with his sales manager. We waited 35 minutes and the salesman returned with his sales manager Sean McGarvey, who sat down and said they no longer had any 2019 vehicles of any kind in stock. When I questioned about the 2019 V8 that we just test drove and were awaiting pricing on he snapped and said well if she wanted a 2019 she should have bought one last night. He was rude & unprofessional. More

Easy, outstanding service! Highly recommend this dealership! The staff is super friendly and knowledgable. Our sales guy FRANK was super helpful and went above and beyond to get Highly recommend this dealership! The staff is super friendly and knowledgable. Our sales guy FRANK was super helpful and went above and beyond to get us the best deal possible on our new Durango. TREVOR made sure our paperwork got done quickly and thoroughly explained everything. And finally STEVE, one of the managers, followed up and resolved an issue we had with such ease it was a complete relief. Hands down 5 star rating. More

Excellenet. Everyone very professional and helpful. Great service. I was in and out. I waited in the waiting room and was able to get work done while my car was being serviced. Great service. I was in and out. I waited in the waiting room and was able to get work done while my car was being serviced. More

I was kept up to date with my vehicle the entire time Called for every step of the way, even the free car wash, to make sure I knew what was going on. I went in for a service on an axle seal and they serv Called for every step of the way, even the free car wash, to make sure I knew what was going on. I went in for a service on an axle seal and they serviced another part of my vehicle that was leaking while inspecting the rest of it instead of making me book another appointment if the problem got worse More

Greeted immediately upon our arrival, looking for a new vehi Romeo was knowledgeable and attentive. It had been a long day of car shopping,Jeep was our last stop. immediately saw a vehicle I was interested in, b Romeo was knowledgeable and attentive. It had been a long day of car shopping,Jeep was our last stop. immediately saw a vehicle I was interested in, but not color. Romeo suggested we take a ride over to the surplus lot . So glad he did! Found the exact vehicle , so thrilled with the choice. More

STAY AWAY Where to begin? I purchased a certified pre owned vehicle from this dealership. (Apparently certified pre owned means nothing to them). The vehicle wa Where to begin? I purchased a certified pre owned vehicle from this dealership. (Apparently certified pre owned means nothing to them). The vehicle was sold with a major transmission issue. The dealership was aware of this problem during the sale. When the time came to bring the vehicle in to service I wasted 4 hours of my time and an entire day worth of lost wages. I was told by the service writer that the "certified" technicians (I must use technicians loosely) were unable to identify the problem. I was told to schedule second appointment to have it looked at further. The time came to bring the vehicle back for a second time. This time I requested I test drive the vehicle with a qualified technician. With in the first 3 minutes of driving the vehicle the technician identified the problem. The technician then told me "I don't know how they didn't find this problem the first time you were here. That tells me that didn't do s#it." I was grateful for this technicians blatantly upfront remark as it validates that this dealership is full if incompetent employees. I was asked to leave the vehicle so the problem can be fixed. I was then given a "courtesy vehicle". I suppose this dealership definition of courtesy is wasting more of a first time customers time. I was advised this was the only vehicle available. The vehicle was filthy inside and out, smelled horrible (to the point where I could not use the heat or air conditioning because it smelt like a barn) the vehicle was also unsafe! (Figures). The vehicle drove terribly and was all over the road, the brakes barely worked, the handling was horrible, and the horn barely functioned. (A shower was needed after sitting in this vehicle). After a few days of driving the vehicle I had to waste yet a third day of lost wages bringing the "courtesy vehicle" back in for a replacement. I have been attempting to speak with the service manager for 4 days. I have yet to speak with them. When attempting to get into contact the incompetent employees place you on hold and transfer you to someone who is in no position to help correcting this problem. I was told I would be receiving a call from this so called service manager multiple times. (surprise, I havent gotten a single call). I would love to see what this dealership can do to rectify this situation and make things right in order to keep a relationship with a first time customer. Maybe I didn't spend enough money for them to care. This dealership is only in the business of wasting their customers time. I would never recommend buying a vehicle or having anything serviced at this dealership. Use this as a fair warning. Stay away!!!! More