Ramsey Chrysler Jeep Dodge
Ramsey, NJ
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2,003 Reviews of Ramsey Chrysler Jeep Dodge
New Jeep Thank you to James Turner and Dan for helping me get into my brand new Jeep. Appreciate everything you guys did. I recommend this dealership. Thank you to James Turner and Dan for helping me get into my brand new Jeep. Appreciate everything you guys did. I recommend this dealership. More
Incredible comfortable professional To say they are phenomenal here is an understatement. They really go above and beyond for all their costumers. Every time we go there it’s an incredib To say they are phenomenal here is an understatement. They really go above and beyond for all their costumers. Every time we go there it’s an incredible atmosphere and never are we pressured to make a decision. Mark Henry Phil just to name a few are an incredible group of people to work with. Henry knowles even went as far as to keep me updated with new inventory when he knew I was looking for a car. Even after we purchased a car he still messages me till this day to make sure I’m still happy with my purchase and to just get an overall update six months later. Again I must say I’d never go anywhere else because of the people at this dealership and I recommend it to whomever I can. More
Excellent and Efficient Ramsey Chrysler Jeep offered a great experience. They completed quality work quickly, efficiently and professionally. Jason at the service desk was fr Ramsey Chrysler Jeep offered a great experience. They completed quality work quickly, efficiently and professionally. Jason at the service desk was friendly and very helpful. More
Service visit with a loaner Jim Ryerson explained everything every step of the way. He called to say what needed to be done and they needed to order a part. C visit with a loaner Jim Ryerson explained everything every step of the way. He called to say what needed to be done and they needed to order a part. Called to let me know part was in and when car would be ready. More
Best place to service your JEEP Great service center. Staff was exceptionally well informed and courteous. Amenities well provided. The time of service was fast and efficient. Would Great service center. Staff was exceptionally well informed and courteous. Amenities well provided. The time of service was fast and efficient. Would always recommend this service center More
First Rate First rate service! Nice coffee machine, nice cars to look at, Joan in Service making sure my car is taken good care of ! See you in 5 thousand miles First rate service! Nice coffee machine, nice cars to look at, Joan in Service making sure my car is taken good care of ! See you in 5 thousand miles! 👌👍😄 More
Minor service work Had a variety of things done including a recall oil change one minor repair to rear defroster and tire rotation. Things seem fine now. Completed in on Had a variety of things done including a recall oil change one minor repair to rear defroster and tire rotation. Things seem fine now. Completed in one day. More
Amazing service Team was very helpful and made the experience super easy! They helped every step of the way and was friendly the entire time! Wonderful experience! Team was very helpful and made the experience super easy! They helped every step of the way and was friendly the entire time! Wonderful experience! More
very dissatisfied I bought my 2013 Jeep in to have the heated air for the cabin fixed. The resulting quote included a new antifreeze radiator and heat exchanger, an new I bought my 2013 Jeep in to have the heated air for the cabin fixed. The resulting quote included a new antifreeze radiator and heat exchanger, an new oil radiator and heat exchangers. In addition to replacing the heating duct. I told the Chris the at the service desk that these items are guaranteed and for the life of the car! He said there was sediment in the oil ducts, I also reminded home that I change and have records of changing the filter and fill synthetic oil before it is due to be changed. If there is particles in the oil duct that is your or jeeps fault and is also guarantee for life. I dropped my Jeep off the night before the first service call and Chris called me back at 9:15 and said they had taken the dashboard out and checked everything and that is when I outlined the above items he wanted to replace which were never supposed to need to be replaced. That night at 5:30 I called and he said they NO WORK was done on the car, again I flipped out, at 9:15 he had the whole dashboard out but never got to work on the car! I demanded that it de done by the next day ASAP. They only got part of the job done because they said they had to order a new part. He called When he had the new part, again I dropped it off Wednesday night to be serviced on Thursday and called every night and it took them until Monday to get the job partially completed. They also said there was a recall on the passenger air bag and they replaced it. When I started the car, the airbag light never went out, when it never stayed on in the first place. Again, another thing that has to be fixed again! I also asked the to look at why, when opening the drivers side door, the light did not go on nor the radio turn off. They did not do this and also did not reattach the web that keeps the door from opening more than it should, when Chris cam out to look at it, it swung out all the way and the mirror stem made a dent in the body! And they never even looked at why the items listed above do not work properly when the door is opened! Now I will have to go in a third time to get this worked on and your jeep dealership has had my car in your repair shop for 5 full days total after they said they had the whole thing apart after 2 hours on the first morning...and I still have to go back in a third time to have you repair things you did not fix right like the airbag light staying on after the ignition is turned on. And I have spent $2,800 and still have to go back a third time so the job is completed the way it should have been the first time. Social media is very powerful and I will use it depending on how these last things are fixed. I also told Chris that I want the leftover items fixed in one day no matter how many mechanics are needed. Also I am nothing but nice until i hear things like the radiators and exchangers needing to be replaced which I know do not. More
Helpful service representative Very helpful service representative assigned to me knew that I needed my car back that day and he made sure that it was available to me Very helpful service representative assigned to me knew that I needed my car back that day and he made sure that it was available to me More