Ramsey Chrysler Jeep Dodge
Ramsey, NJ
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2,003 Reviews of Ramsey Chrysler Jeep Dodge
Very accommodating and an overall good experience This was our first visit and experience dealing with Ramsey Chrysler Dodge Jeep. Right off the bat everyone was very accommodating especially to our 4 This was our first visit and experience dealing with Ramsey Chrysler Dodge Jeep. Right off the bat everyone was very accommodating especially to our 4 young children. Joey Messina was extremely professional, attentive and understanding to our needs. He definitely was more than willing to work with, and for us. The overall experience was great including dealing with the other managers. Monty the finance manager was informative and helpful. Everyone was a pleasure to do business with. Thank you! More
Passive entry system, tire leak Came in for the passive entry system not working properly..also developed slow leak in tire as an add on issue..tire was repaired and software was upg Came in for the passive entry system not working properly..also developed slow leak in tire as an add on issue..tire was repaired and software was upgraded to correct the other issue. More
Salespeople were very friendly helpful and honest. Made the whole experience very smooth. Would highly recommend to others to use this dealership. Very happy overall whole experience very smooth. Would highly recommend to others to use this dealership. Very happy overall More
Good service, friendly Quick and easy visit - they are always ready when I arrive for service. The staff is very friendly and facility is clean with a center to work while y Quick and easy visit - they are always ready when I arrive for service. The staff is very friendly and facility is clean with a center to work while you wait. More
Great service Ryan and the guys were great! Very informative, helpful and great service! Will def be back to them for any other needs. We were very happy with our Ryan and the guys were great! Very informative, helpful and great service! Will def be back to them for any other needs. We were very happy with our purchase! More
Fine but left a lot to be desired. Car was repaired but was not a great experience in general. Paying dealer prices I guess I expect a more customer focused experience than I would rece Car was repaired but was not a great experience in general. Paying dealer prices I guess I expect a more customer focused experience than I would receive at an independent. My last repair was at an independent and they were much more polite and made me feel like they wanted my business. Here I almost felt like the were willing to fix my vehicle but annoyed that they had to talk to me. When I picked up my vehicle there was grease all or the shifter knob and my light colored dashboard, had to spend about 20 minutes cleaning it off. There was a young lady who sat up at the top of the service center furtherest from the door who was extremely nice and helpful, and if I return to this dealer it is only because of her. The Service Advisors at this dealer are really not who I would want talking to my customers, especially if I offered something at twice the price I could pay half a mile down the road. I really don’t like writing negative feedback like this, but hoping honest feedback improves the experience for future customers. I am not clicking names because I don’t want anyone to get in trouble. I worked with 2 service advisors and felt the same about both, seems to be more of a dealership culture problem than these specific people. More
Jim was great. He explained everything and got me at the end Work was done efficiently and well. Car was cleaned. All questions were answered. Scheduling was easy and at my prettied time. No problems at all Work was done efficiently and well. Car was cleaned. All questions were answered. Scheduling was easy and at my prettied time. No problems at all More
Professionals. Professional service and important knowledge about my vehicle. I dealt with Marc who was new to the company and dis a great and knowledgeable job. Professional service and important knowledge about my vehicle. I dealt with Marc who was new to the company and dis a great and knowledgeable job. More
Trevor was great. He explained everything to us thoroughly! I would make sure you do research before you come in in case the sales person doesn’t explain thoroughly! I would make sure you do research before you come in in case the sales person doesn’t explain More
Here You Go Ryan and Trevor were great. I came back to this dealership to return a lease previously done here. I came back to Ramsey because 3 years ago my exper Ryan and Trevor were great. I came back to this dealership to return a lease previously done here. I came back to Ramsey because 3 years ago my experience was exceptional and I hoped for the same. Glad to see some things don’t change. More