Ramsey Chrysler Jeep Dodge
Ramsey, NJ
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2,003 Reviews of Ramsey Chrysler Jeep Dodge
amazing experience!!! Joey Messina has amazing customer service. The whole team was able to make the experience a pleasurable one. Fast service!!!!!!! Ramsey Jeep is one Joey Messina has amazing customer service. The whole team was able to make the experience a pleasurable one. Fast service!!!!!!! Ramsey Jeep is one of the best!!! More
Courteous and professional I have always had a good experience with their service department. They accommodate me with a loaner vehicle And get any repairs or warrantee work d I have always had a good experience with their service department. They accommodate me with a loaner vehicle And get any repairs or warrantee work done in a timely manner. I have a ram work truck and will definitely buy another one. More
Painless The sales process was easy, this was my 9th vehicle purchase/lease for my family in the last 3 1/2 years at Ramsey. Real people and no BS. The sales process was easy, this was my 9th vehicle purchase/lease for my family in the last 3 1/2 years at Ramsey. Real people and no BS. More
Great people great organization I highly recommend this dealership. They know how to make a usually stressful thing into a quick and painless experience. The people were all “top she I highly recommend this dealership. They know how to make a usually stressful thing into a quick and painless experience. The people were all “top shelf” from Joey my salesman to Mike who took care of my insurance. They are both extremely professional and very customer friendly. Monty took care of the finance end of the deal in a straight forward and easy to understand way. In the end I left with the vehicle I wanted at a fair price. More
Quick and painless I went into the dealership not planning to purchase a car but left with a new lease. Ryan made the experience easy and pleasant. I would definitely re I went into the dealership not planning to purchase a car but left with a new lease. Ryan made the experience easy and pleasant. I would definitely recommend Ramsey jeep to friends and family. More
Never a straight answer and False Advertisements. Two appointments, two visits and four different price qoutes and I still didnt get all four tires I needed.. Called Thursday and asked for a Saturda Two appointments, two visits and four different price qoutes and I still didnt get all four tires I needed.. Called Thursday and asked for a Saturday appointment to get four tires replaced: two using road hazard insurance and two direct pay from me. After having my car for about an hour and a half I was told insurance would not pay for any tire because they were all balled (not all four were balled but I'm sure no one bothered to look) and it would cost me about $679 for all four but they couldn't do it anyway because it was too late and they were too busy. I was told if I needed this done I should have come in earlier. Apparently the appointment they gave me at the time they gave me was too late to get tires replaced. On Tuesday car is back. This time only one tire is balled (I guess the other one grew threads over the weekend) so Road hazard would cover one. Okay what's the price for the remaining three? After about almost two hours I get the price; over $700. So on Saturday four tires installed, without road hazard covering anything would cost $679 but today, after road hazard picks up cost of one tire, three tires installed is well over $700? If each tire costs $192 plus taxes and fees and road hazard is picking up one of the tires shouldn't the price drop by over $200? Apparently no because they will not honor their own promotion if one of those tires is being paid for by my insurance company? Doesn't matter that I paid for the additional road hazard insurance and am the owner of that contract, or that all the tires are going on the same car, owned by the same person, registered to the same person, on the exact same invoice and billed at the exact same price... wow talk about false advertising. I have a picture of the promotion..nowhere does it say that to qualify the tires must be paid for with a single source of payment. It does say "talk to your service advisor" though. I guess that's so that they can make up new rules on the spot so that they dont have to honor thier promotions. More
Amazing buying experience An excellent dealership to purchase a vehicle from!! Greg Wilson worked very hard to get me the best deal possible and I will definitely be back again An excellent dealership to purchase a vehicle from!! Greg Wilson worked very hard to get me the best deal possible and I will definitely be back again for my next vehicle More
OUTSTANDING Made an appointment with Joan for oil change and warranty work. All went smoothly vehicle ready as she promised. The techs.. also were a part of this Made an appointment with Joan for oil change and warranty work. All went smoothly vehicle ready as she promised. The techs.. also were a part of this great service. More
Great dealership A pleasant buying experience professional sales staff and excellent and exceptional sales management. Has good inventory and a new and improved servic A pleasant buying experience professional sales staff and excellent and exceptional sales management. Has good inventory and a new and improved service department. Convenient location. More
3rd lease from Ramsey Jeep On my third lease with this dealer (first 2 went well) I was mis-informed by both the salesman and the Sales manager which ended up costing me an addi On my third lease with this dealer (first 2 went well) I was mis-informed by both the salesman and the Sales manager which ended up costing me an additional $920 for the lease I turned in to lease a new Jeep. Calls to the sales manager were futile and I fact I never got a return call from them after being told I would be hearing back. Its been over one week and another call and no call back. I very unpleasant experience and I will not be going back to them when I lease my next Jeep. More