Ram Country Del Rio

You think you get what you pay for, but you acutally don't. Do not buy a car from this dealership if you need to have anything done to it after the purchase. They will promise you the world, but after you buy Do not buy a car from this dealership if you need to have anything done to it after the purchase. They will promise you the world, but after you buy the car they will out source the work to some third party who they claim does fantastic work for Dodge/Ram/Whomever all over the country but a quick google search shows they work only in a small area of the state. Also, as in my particular case, they only do acceptable work 50% of the time. The other 50% of the time they ruin the most important of electrical components in your car requiring extensive repairs. Also the fantastic work they do is over priced and looks like Steve's kid from down the street did the work. 1 star is too many. More

Horrible customer service The service department will not call you. Don't expect your vehicle to be ready in a timely fashion. If they tell you they will call you when it's rea The service department will not call you. Don't expect your vehicle to be ready in a timely fashion. If they tell you they will call you when it's ready or the parts come in, don't hold your breath. If you use this dealership's service department, be ready for a headache. More

A GREAT TEAM TO WORK WITH I purchased my dodge ram 2500 from Joel Perez and his staff there at Ram Country in Del Rio. It was a surprisingly good experience and they made me fe I purchased my dodge ram 2500 from Joel Perez and his staff there at Ram Country in Del Rio. It was a surprisingly good experience and they made me feel very important and were attentive to my needs and not theirs. Ruben Chaves was a big help and Joel is a great person who goes above and beyond to make your feel special!! More

Service Center Incompetence Car has been in the shop for 5 months and still not done! these people lie and never get any work done on your car. Car has been in the shop for 5 months and still not done! these people lie and never get any work done on your car. More

Awesome Customer Service I highly recommend Ruben Chavez for your buying needs. He gets you what you are looking for and doesn't try to talk you into something else. He will w I highly recommend Ruben Chavez for your buying needs. He gets you what you are looking for and doesn't try to talk you into something else. He will work with you to make sure you are completely satisfied with what you are buying. More

Great and fast service!! my experience was very good sales representative Ruben got me top dollar (blue book estimate) for my trade, even though I had negtative equity and ha my experience was very good sales representative Ruben got me top dollar (blue book estimate) for my trade, even though I had negtative equity and had some cosmetic damages on the vehicle I still got a good deal!!! More

Dealership Experience Super thrilled with the service I received! I love cars, and I frequently like to trade in for a new vehicle. With that said, you can imagine the nega Super thrilled with the service I received! I love cars, and I frequently like to trade in for a new vehicle. With that said, you can imagine the negative equity I had acuired. Other dealerships didn't want to even work with me, but this place didn't even think twice about helping me get into a new car. They did everything possible to make sure I got the car I wanted. Amazing people, excellent service!! More

awful experience It's really funny. Ruben is in Las Vegas and has been since Thur. We were totally lies to by Ruben when he told us we were approved for a 2012 journ It's really funny. Ruben is in Las Vegas and has been since Thur. We were totally lies to by Ruben when he told us we were approved for a 2012 journey for 500$ down. We live 70 miles away and drove all that way, filled out the approval forms and did all that all the while they sold it the day before. We had been setting this deal up with Ruben and were told it was ours. Only to have Ruben text us and say sorry first come first serve. We were lied to repeatedly at this place so dont waste your time. More

Friendly and GREAT Deals!!! I traded in my car for a 2014 Ram 1500, and the whole experience was perfect. Happy faces and intelligence is what comes with the dealership. Karla wa I traded in my car for a 2014 Ram 1500, and the whole experience was perfect. Happy faces and intelligence is what comes with the dealership. Karla was a huge help and found me the perfect deal for my trade in. I would DEFINITELY recommend purchasing your next vehicle from Ram Country. My truck is perfect, and I can't be any happier. More

Buy Ram Country Always helpful but never under any pressure to buy, Worked out a deal where our payments are within our budget. Ram Country sold 6 vehicles that day Always helpful but never under any pressure to buy, Worked out a deal where our payments are within our budget. Ram Country sold 6 vehicles that day so it took over 2 hours to complete the paperwork. More