Ram Country Del Rio

Every time I go there, they treat me like family. Even better than the dealership where I bought my Jeep. Even better than the dealership where I bought my Jeep. More

Very good and reliable service, very good attention to customers, quick and accurate answers to questions.. customers, quick and accurate answers to questions.. More

I have purchased approximately 45 new vehicles in my life. RAM Country in Del Rio has turned into my FAVORITE place to buy a new car. From the GM Pat Collins...all the way to the sales floor and rec life. RAM Country in Del Rio has turned into my FAVORITE place to buy a new car. From the GM Pat Collins...all the way to the sales floor and reception; these guys get it right. Jesse Lozano was an EXCELLENT salesman and representative of the delaership. More

Good customer service. Open communication of truck issues and notified when and how repairs proceeded. Later I was shown the old parts and why they needed replacement. Grea Open communication of truck issues and notified when and how repairs proceeded. Later I was shown the old parts and why they needed replacement. Great transparency. Warranty issued for work done. More

The whole staff was really friendly and the customer service was great from the moment I walked in. service was great from the moment I walked in. More

Horrible Horrible Horrible!!! This dealership has an issue with integrity. They false advertise just to get you to come in, and when you do the price is much higher. We were looking at a Ram 2500 and o issue with integrity. They false advertise just to get you to come in, and when you do the price is much higher. We were looking at a Ram 2500 and online the truck had THREE different prices. You will find two separate prices online from their own website and the one at the dealership. WE asked for a direct quote and once we arrived at the dealership they didn’t know how to explain the issues. Turns out they had several people go in for this same truck and all have been told the price they received via email, is not the price! If they know it’s advertised incorrectly and don’t fix it That’s a problem and they know it. Be cautious purchasing from them they have an INTEGRITY issue. More

You think you get what you pay for, but you acutally don't. Do not buy a car from this dealership if you need to have anything done to it after the purchase. They will promise you the world, but after you buy Do not buy a car from this dealership if you need to have anything done to it after the purchase. They will promise you the world, but after you buy the car they will out source the work to some third party who they claim does fantastic work for Dodge/Ram/Whomever all over the country but a quick google search shows they work only in a small area of the state. Also, as in my particular case, they only do acceptable work 50% of the time. The other 50% of the time they ruin the most important of electrical components in your car requiring extensive repairs. Also the fantastic work they do is over priced and looks like Steve's kid from down the street did the work. 1 star is too many. More

Horrible customer service The service department will not call you. Don't expect your vehicle to be ready in a timely fashion. If they tell you they will call you when it's rea The service department will not call you. Don't expect your vehicle to be ready in a timely fashion. If they tell you they will call you when it's ready or the parts come in, don't hold your breath. If you use this dealership's service department, be ready for a headache. More

A GREAT TEAM TO WORK WITH I purchased my dodge ram 2500 from Joel Perez and his staff there at Ram Country in Del Rio. It was a surprisingly good experience and they made me fe I purchased my dodge ram 2500 from Joel Perez and his staff there at Ram Country in Del Rio. It was a surprisingly good experience and they made me feel very important and were attentive to my needs and not theirs. Ruben Chaves was a big help and Joel is a great person who goes above and beyond to make your feel special!! More

Service Center Incompetence Car has been in the shop for 5 months and still not done! these people lie and never get any work done on your car. Car has been in the shop for 5 months and still not done! these people lie and never get any work done on your car. More