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Rallye Motors - Service Center

Roslyn, NY

4.7
3,282 Reviews

3,282 Reviews of Rallye Motors - Service Center

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March 22, 2018

Excellent Everything went extremely well Service was great loner car excellent Everyone was very friendly and professional Would continue to recommend Ral More

by LARRY5617
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Katie Lyons
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 22, 2018

Excellence!!! Your service department as always performs at the highest level one of the main reasons to choose your dealership ken my service rep Was absolutely on More

by HKAP52
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ken Vachris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Katie Lyons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Doreen was the receptionist I would like to complement her on her warmth and welcoming manner Which is always a great start to a great service
March 22, 2018

NEVER SATISFIED While the service consultant is always a pleasure, the issues with the trucks are never completely addressed! The service dept takes shortcuts with th More

by SIVANREGINE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Rob Carlson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 28, 2018 -

Rallye Motors responded

Good morning, Thank you for sharing your feedback with us. We take pride in the quality of our Service Department and after 60 years of doing business, we know that taking shortcuts is never the right way to correctly perform any repairs. In regards to efficiency, we do our best to have repairs completed in a timely manner but occasionally we don't meet our goals. I am happy to hear that you've been happy with your Service Advisor, Rob. If you have any questions please do reach out to us at 516-625-1000. Aaron, Social Community Team

March 22, 2018

Excellent service Service is always pleasant, helpful, quick and efficient service with a smile. I trust Rallye with both of my Mercedes and have been doing so for many More

by THETIP
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Ciccotelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 22, 2018

Service visit Service was as expected and as usual..................car was ready as promised and all issues resolved. I have no problem recommending Rallye for sa More

by JG11652
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ken Vachris
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 22, 2018

Rallye Mercedes number 1 I have been working with rob Carlson for a number of years and he is wonderful. Rallye service center is one of the best I have ever dealt with. Als More

by BLIV7900
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Walton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Katie Lyons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Carlson
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 22, 2018

Lisa Chea, our rep, is worth her weight in gold to Rallye! We have three vehicles through the dealership, and so we're there often enough for service. Lisa makes the process fast and easy and pleasant every ti More

by DANLNIGRO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lisa Chea
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 22, 2018

Hats off to Rallye service Always a great job, and Kenny is the icing on the cake. In fact, he is the cake. Keeps you informed as to status and never disappoints what could be a More

by SRMO11010
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ken Vachris
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 22, 2018

attention to my service needs i would like to compliment MS KATIE LYONS for her kind attention to my service needs.She is knowledgeable. knows her stuff Thanks Katie Lyons More

by murraykaner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Katie Lyons
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 22, 2018

Very good Great service manager knew all about my car .i also enjoyed driving the nes 2018 E class as a loaner when my car was returned everything was fixed and More

by CODAJE17
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Vincent Vetere
5.0
This rating includes all reviews, with more weight given to recent reviews.
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