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Rallye BMW - Service Center

Westbury, NY

4.6
4,955 Reviews
Call Service Center (516) 226-7651

4,955 Reviews of Rallye BMW - Service Center

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November 13, 2024

It was a great experience, service was quick and the Loaner car was clean, Thanks More

by BongoCERONY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bret Hines
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 14, 2024 -

Rallye BMW responded

We are grateful for your positive feedback of Rallye BMW — thanks so much!

November 12, 2024

Anthony kept me informed about the status of my BMW. He was Very courteous and professional. More

by PHIL361
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Tibbals
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 12, 2024 -

Rallye BMW responded

We're happy to know your experience with Anthony at Rallye BMW was a 5-star one, Phil! Thanks for this positive review. Have a good day!

November 11, 2024

Christophe, my repair person, was very courteous and knowledgeable. I was happy with his service. More

by BAHDOUT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 11, 2024 -

Rallye BMW responded

Thank you for reviewing Christophe and Rallye BMW! We hope to assist you again down the road!

November 11, 2024

Brandon and his team are top notch! Always very helpful and easy to communicate with- great service team. More

by LFERRUCCI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Tibbals
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 11, 2024 -

Rallye BMW responded

Thank you for recognizing Brandon and the Rallye BMW team! We're delighted to hear about your positive experience with our service department. Looking forward to assisting you again in the future!

November 11, 2024

Anthony and his team treat my car as if it's their own. Professional, responsible and dependable. More

by bmoreno
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 11, 2024 -

Rallye BMW responded

Thank you so much for leaving Rallye BMW a five-star review and giving a shoutout to Anthony!

November 10, 2024

Outstanding service and professionalism at its finest. Frank, is such a pleasure to deal with. I'm glad he is back and hopefully here to stay More

by Dennisb76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Trotta
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 11, 2024 -

Rallye BMW responded

Dennis, we're delighted to hear that Frank made your experience at Rallye BMW exceptional. Thank you for sharing your positive feedback!

November 10, 2024

Terrible Service sold me a car with nothing but problems lost confidence very unhappy all around a huge disappointment More

by aj.financials
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Anthony Persaud
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 11, 2024 -

Rallye BMW responded

It's disheartening to hear about your experience and the issues with your car. We strive for customer satisfaction, so it's concerning that we've fallen short here. Please reach out to us directly; we'd like the opportunity to address these problems and restore your confidence in our service. Thank you, Chris Blanco - Service Manager - 516-833-4862

November 10, 2024

I would think twice before you bring your car in there for any kind of service other than an inspection or oil change More

by ONAROLL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Christopher Blanco
2.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Romano
1.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Williams
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 11, 2024 -

Rallye BMW responded

It's disappointing to hear that your experience with our service didn't meet expectations. We strive for excellence in all areas, and I apologize if we fell short during your visit. If there's anything specific you'd like to discuss or address, please feel free to reach out directly. Thank you, Chris Blanco - Service Manager - 516-833-4862

November 10, 2024

service dept takes good care of customers i will always use rally Cosmo is great More

by marderbarbara
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bert Vargas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cosmo Laurino
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 11, 2024 -

Rallye BMW responded

Thank you for putting your trust in us! Cosmo and the Rallye BMW team look forward to seeing you down the road.

November 09, 2024

The service attendant was the greatest got me in and out in record time . Dennis the service manager make you feel like you own the dealership so gracious and kind and thoughtful. The process to drop my ca More

by Fundscfo@ aol .com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carol Clark-Muniz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dennis
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Nov 11, 2024 -

Rallye BMW responded

We're delighted to hear that Dennis and the team at Rallye BMW provided such a seamless experience for you! It's great knowing our service made your visit efficient and enjoyable. Thank you for sharing this wonderful feedback!

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