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Rallye BMW - Service Center

Westbury, NY

4.5
5,315 Reviews
Call Service Center (516) 226-7651

5,315 Reviews of Rallye BMW - Service Center

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May 07, 2025

Frank is an EXCEPTIONAL person who ALWAYS goes above and beyond . Bmw is very lucky to have him More

by lisa.tenem
Recommend Dealer
Yes
Employees Worked With
Frank Trotta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank Trotta
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May 08, 2025 -

Rallye BMW responded

We agree that Frank is an asset to our team at Rallye BMW. Thanks for the high praise, Lisa!

May 07, 2025

Great service and amazing hospitality. Will come back again if need be. Thanks for the help. More

by Thomas D’Agostino
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Javier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lenard Brechner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dorian Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Carrozzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Morgan Blanco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marisol Borja
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 08, 2025 -

Rallye BMW responded

Thank you, Thomas, for reviewing Rallye BMW! We are so glad our team delivered standout service.

May 05, 2025

Rallye is a wonderful dealership. The sales and service center are always helpful! I highly recommend! More

by JDARREN2012
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bret Hines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Saldo
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May 05, 2025 -

Rallye BMW responded

Thank you for the high recommendation! We're delighted to hear that both our sales and service teams at Rallye BMW have been helpful. We look forward to assisting you again in the future!

May 04, 2025

Very poor customer service. Bought certified Preowned Bmws several times before at other dealerships and this was my worst experience. More

by fdkachmar
Recommend Dealer
No
Employees Worked With
Scott Robinson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sharonda James
4.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Carrozzo
1.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Nieto
1.0
This rating includes all reviews, with more weight given to recent reviews.
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May 05, 2025 -

Rallye BMW responded

I'm sorry to hear about your experience with our customer service. We strive for excellence and it's disappointing to know we fell short this time. Please reach out so we can address any concerns you have directly. Thank you, Diane Seage - BDC/Reputation Manager - 516-833-4817

May 03, 2025

Responsive, professional, informative and quality service at all levels. Very happy with Rallye bmw service. More

by mlyang0425
Recommend Dealer
Yes
Employees Worked With
Cosmo Laurino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cosmo Laurino
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May 05, 2025 -

Rallye BMW responded

We're delighted to hear that you had a positive experience with our team at Rallye BMW! Thank you for highlighting the responsive and professional service. We appreciate your support!

May 03, 2025

I never have a good experience. They don’t even get the information about my car correct. They lied to me. Not happy. More

by braeth1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bret Hines
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom is the only reason I come back.
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May 05, 2025 -

Rallye BMW responded

I'm sorry to hear about your experience and the misinformation regarding your car. We strive for transparency and accuracy, so it's concerning to know we fell short. Please reach out if you'd like us to address this further or assist you in any way. Thank you, Diane Seage - BDC/Reputation Manager - 516-833-4817

May 02, 2025

The service is alway professional and very efficient the tech rep is in touch with any updates and changes More

by mhcabibbo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 05, 2025 -

Rallye BMW responded

We're delighted to hear that you found our service at Rallye BMW professional and efficient. Keeping you updated is a priority for us, and we're glad it made your experience positive!

May 02, 2025

My advisor gives me enough details about what needs to be done immediately and what will need to be done in the next appointment. Helps me plan. Also courteous and professional. More

by LINDA D 320
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Trotta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 05, 2025 -

Rallye BMW responded

We're delighted to hear that your advisor at Rallye BMW provides detailed and professional service, helping you plan for future appointments. Thank you for sharing this positive feedback!

May 02, 2025

They run the service group very professionally. I have been a client for over 30 years More

by TONY199798
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Soldo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 02, 2025 -

Rallye BMW responded

Thank you for reviewing Rallye BMW. It was so kind of you to share your experience. We appreciate your loyalty!

May 02, 2025

I am always grateful for the kindness of BMW dealer service and staff. Thank you! More

by kappapower1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Trotta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 05, 2025 -

Rallye BMW responded

We are glad to hear that our Rallye BMW team has provided efficient service. Thanks for being our valued client!

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