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Rallye BMW - Service Center

Westbury, NY

4.6
5,135 Reviews

5,135 Reviews of Rallye BMW - Service Center

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January 16, 2025

We were returning our car and they made us do an oil change for 200$ when it was not due yet. They also inspected the car and wrote for damages that we just fixed. I find that quite dishonest practi More

by FSHAHKOOHI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Anthony Persaud
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 20, 2025 -

Rallye BMW responded

I'm sorry to hear about your experience with the return process. We strive for transparency and fairness in our practices, so it's concerning to read this feedback. Please reach out if you'd like us to look into this further or discuss any concerns you have. Thank you, Chris Blanco - Service Manager - 516-833-4862

January 15, 2025

I like the professional and timely manner by which the clients are treated. I was well informed of what services my care needed on that visit. More

by VIBES80
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Juman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 16, 2025 -

Rallye BMW responded

It's fantastic to hear that you appreciated the professional and timely service at Rallye BMW. Keeping our clients informed is a top priority, and we're glad we could meet your expectations during your visit!

January 15, 2025

Very clean and everyone was courteous and professional. Car was ready when promised. Was given ride home and picked up when car was ready. More

by stinkyii
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Juman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 15, 2025 -

Rallye BMW responded

We're delighted to hear that you had a smooth and professional experience at Rallye BMW! It's great to know our team met your expectations with courtesy and punctuality. Thank you for sharing your feedback!

January 15, 2025

Unfortunately, the service at this location has declined drastically. Christopher Williams needs a refresher course in professionalism and customer service. Not only was he patronizing, his ridiculous att More

by kevin.simmons
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Christopher Williams
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 20, 2025 -

Rallye BMW responded

Kevin, I'm sorry to hear about your experience and the issues you faced during your visit. We strive for professionalism and excellent service, so it's concerning to learn we fell short this time. Please feel free to reach out directly if you'd like us to address these concerns further. Thank you, Chris Blanco - Service Manager - 516-833-4862

January 14, 2025

Salesman gorge was excellent,honest and courteous . he took his time to explain the new car More

by Aelsh17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Javier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Victoria Sarocco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 14, 2025 -

Rallye BMW responded

Thanks for sharing your kudos with the Rallye BMW team! We're glad you had a positive experience overall and invite you reach out if you have any additional questions about the vehicle.

January 14, 2025

Excellent services I definitely recommended. I am very happy with my service and thanks to Anthony Persaud and his team from Rallye BMW. More

by NONE23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 14, 2025 -

Rallye BMW responded

Thank you for the recommendation! We're delighted to hear that Anthony and his team provided excellent service at Rallye BMW. We appreciate your support!

January 14, 2025

Joseph James Danielle and Daniel were all exceptional in making my purchase experience a really great experience More

by car123
Recommend Dealer
Yes
Employees Worked With
James D'Agostino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Lipari
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danielle Dewling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Turin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 14, 2025 -

Rallye BMW responded

We're delighted to hear that Joseph, James, Danielle, and Daniel made your purchase experience exceptional at Rallye BMW! Thank you for choosing us and sharing your positive feedback. Enjoy the ride!

January 13, 2025

Dorian has always been a 5 star sales person. . He makes the process seamless.. This has been my third car lease with him.. I have been with Rallye even before you moved to Wantsgh.. Service is im More

by REEGIL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carol Clark-Muniz
5.0
This rating includes all reviews, with more weight given to recent reviews.
James D'Agostino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Turin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 13, 2025 -

Rallye BMW responded

We're delighted to hear that Dorian has consistently provided you with a seamless leasing experience at Rallye BMW. Thank you for your continued loyalty and kind words about our service!

January 13, 2025

Danielle, Chris and Matt have been amazing with helping me and being there by my side with all the troubles I had this year with DMV fraud. Highly recommended Rallye for sales and service! Thank you Rallye More

by litldon86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Carlson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Blanco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Trotta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hasan Barakat
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danielle Dewling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 13, 2025 -

Rallye BMW responded

We're delighted to hear that Danielle, Chris, and Matt provided such excellent support during your challenging year at Rallye BMW. Thank you for recommending our sales and service team!

January 13, 2025

Bret is very easy to work with. My family and I have been dealing Bret & Rallye BMW for years and nothing but outstanding service everytime! More

by Lofrese92
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bret Hines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 13, 2025 -

Rallye BMW responded

Thank you for your loyalty and kind words about Bret and the Rallye BMW team! We're delighted to hear that you've consistently received outstanding service. Looking forward to serving you again in the future!

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