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Rallye BMW - Service Center

Westbury, NY

4.6
4,967 Reviews

4,967 Reviews of Rallye BMW - Service Center

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July 07, 2024

They did not fix my problem after having my car there three times. I finally went to an outside repair shop where they fixed the problem. More

by PETER90
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Cosmo Laurino
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 09, 2024 -

Rallye BMW responded

Peter, I'm sorry to hear about your experience. We strive for thorough and effective service, so it's disappointing to learn we fell short. If you'd like to discuss this further or have any other concerns, please reach out. Thank you, Chris Blanco - Service Manager - 516-833-4862

July 07, 2024

The staff was extremely helpful and knowledgeable. They were also very courteous offered me something to drink, but most of all they took care of my car and fixed what needed to be fixed. And they mad More

by DANDRIANO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carol Clark-Muniz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bret Hines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Trotta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Tibbals
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cosmo Laurino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Juman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 08, 2024 -

Rallye BMW responded

Dan, we're delighted to hear that our team at Rallye BMW provided such helpful and courteous service. Thanks for sharing your positive experience!

July 06, 2024

The service I received was excellent and I hope to return in 2 years for my new BMW thanks More

by Sampson Lewkowicz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Kraly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Turin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 08, 2024 -

Rallye BMW responded

Reviews like this one make our day, Sampson! Thanks from the Rallye BMW team.

July 03, 2024

I just bought a vehicle from your dealership and didn’t use the service center. You are asking me to rate someone I never met or met so briefly I don’t remember them and whether I would recomend a service More

by PTORRE
Recommend Dealer
No
Employees Worked With
Nico Rutella
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 05, 2024 -

Rallye BMW responded

Thank you for sharing your experience and feedback. We're glad to hear that Nico provided excellent service despite the price altering. If there's anything else we can assist with or if you'd like to discuss further, please reach out anytime. Thank you, Chris Blanco - Service Manager - 516-833-4862

July 03, 2024

Chris Williams had advised that the car needed service for about $4,000 i decided to take my car to another dealer and the service manager there. Ran a diagnostic with the key and had advised me That the More

by PLUMTOMATO2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Christopher Williams
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 03, 2024 -

Rallye BMW responded

This feedback is concerning to hear. We strive for honesty and transparency in all our service recommendations, so it's disappointing that you had a different experience. We'd like the opportunity to review this situation further; please reach out when convenient. Thank you, Chris Blanco - Service Manager - 516-833-4862

July 02, 2024

Great services. Very attentive. I very much appreciate the convenience That BMW provides. I never have an issue with this services. More

by NEIL.COSCIO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Trotta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 02, 2024 -

Rallye BMW responded

Neil, we're delighted to hear you appreciate the attentive service and convenience at Rallye BMW. Thanks for your support!

July 01, 2024

They are always on point. Explain the issue in timely fashion and work is always completed when expected. Chris is exceptional. More

by AMYBEYER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 01, 2024 -

Rallye BMW responded

Amy, we're delighted to hear that Chris and the Rallye BMW team consistently meet your expectations. Thanks for sharing!

June 30, 2024

I pass 2 BMW dealerships to get to Rallye BMW. They are great and worth the trip. I will only allow this dealership to work on my BMW. Their workmanship is superb, and they put that extra care More

by MSAPORITO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bret Hines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 01, 2024 -

Rallye BMW responded

Thank you for your loyalty and kind words! We're delighted to hear that Bret and the Rallye BMW team have earned your trust with their superb workmanship and excellent care. We look forward to continuing to serve you in the future!

June 30, 2024

You all provide excellent service. You make your customers feel special. I would lol always appreciate you all More

by pepperbonaymartin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Trotta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Lindsay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 01, 2024 -

Rallye BMW responded

Thank you for the kind words! We're delighted to hear that our team at Rallye BMW made your experience special. We appreciate your support and look forward to serving you again!

June 29, 2024

Excellent customer service! Although I purchased my 540ix out of state, they treated me the same if I purchased from them. Brandon, the service advisor was top notch, highly rec More

by Mac5217
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Tibbals
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 01, 2024 -

Rallye BMW responded

Thank you for the kind words! We're delighted to hear that Brandon and our team at Rallye BMW provided excellent customer service. We appreciate your recommendation and hope you're enjoying your BMW 540ix!

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