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Rallye BMW - Service Center

Westbury, NY

4.6
4,966 Reviews

4,966 Reviews of Rallye BMW - Service Center

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July 10, 2024

There’s a general improvement at this dealership compared with past years when they misplaced my keys one time and gave away my vehicle to someone else another time. More

by B2RUN2
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 10, 2024 -

Rallye BMW responded

We're glad to hear you've noticed improvements at Rallye BMW! Thanks for giving us another chance and sharing your experience. We appreciate your feedback!

July 10, 2024

I see Dennis in service when I bring my car in he’s always helpful and answers all my questions ! Amazing at his job!! Polite and explains every step as they work on my car Rallye in general has great More

by Evangelia klimis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bret Hines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Trotta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Tibbals
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hasan Barakat
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cosmo Laurino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Juman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dennis Deljanin
Jul 10, 2024 -

Rallye BMW responded

Thank you for highlighting Dennis and the excellent service at Rallye BMW! We're glad to hear he made your visit informative and pleasant. We appreciate your support!

July 10, 2024

Cosmo of Rallye BMW took good care of my car when I brought it in for a service. More

by Kevin Chen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cosmo Laurino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 10, 2024 -

Rallye BMW responded

Kevin, thank you for leaving Rallye BMW a five-star review! We are elated to hear that Cosmo took excellent care of your vehicle. Safe travels!

July 10, 2024

Very pleasant and easy to work with. ..I was satisfied and happy would definitely return More

by justinbipram392
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Tibbals
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 10, 2024 -

Rallye BMW responded

Justin, thank you for visiting Rallye BMW! We are thrilled to see your five-star review!

July 10, 2024

Thank you so much to the bmw team. Great service from everyone who helped during my visit More

by Eungarini
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carol
Jul 10, 2024 -

Rallye BMW responded

Thank you for reviewing Rallye BMW! It was so kind of you to share your experience, Eungarini.

July 09, 2024

Attention to customer satisfaction and completing the services are paramount. A real team effort was experienced. More

by loucani
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cosmo Laurino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 09, 2024 -

Rallye BMW responded

We're delighted to hear that our focus on customer satisfaction and teamwork made your experience at Rallye BMW a positive one. Thanks for sharing!

July 08, 2024

Went to Rallye for a complimentary oil change and fluid check and top off. The service representative was professional and friendly. Unfortunately a week after my brake fluid light came on. So did the tec More

by barone160
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nico Rutella
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 09, 2024 -

Rallye BMW responded

Thank you for sharing your experience with Rallye BMW. We're glad to hear the service representative was professional and friendly, but we're sorry about the brake fluid issue. Your feedback is important, and we'll address this concern to improve our services moving forward. Chris Blanco - Service Manager - 516-833-4862

July 08, 2024

Quick and prompt service, I did not wait long for my car. Thank you much More

by DAVIDWDIAZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Tibbals
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 08, 2024 -

Rallye BMW responded

Here at Rallye BMW, we always value and appreciate our customers' feedback. Thank you, David!

July 07, 2024

Brett Hines was professional courteous and went the extra mile to help secure the back seat in place after I had trouble fastening it. He actually left a meeting to help! More

by go2ocean2002
Recommend Dealer
Yes
Employees Worked With
Carol Clark-Muniz
1.0
This rating includes all reviews, with more weight given to recent reviews.
Bret Hines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 08, 2024 -

Rallye BMW responded

We're glad to hear Brett went above and beyond to assist you at Rallye BMW! Thanks for sharing your experience with us.

July 07, 2024

They did not fix my problem after having my car there three times. I finally went to an outside repair shop where they fixed the problem. More

by PETER90
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Cosmo Laurino
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 09, 2024 -

Rallye BMW responded

Peter, I'm sorry to hear about your experience. We strive for thorough and effective service, so it's disappointing to learn we fell short. If you'd like to discuss this further or have any other concerns, please reach out. Thank you, Chris Blanco - Service Manager - 516-833-4862

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