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Rallye BMW - Service Center

Westbury, NY

4.6
4,959 Reviews

4,959 Reviews of Rallye BMW - Service Center

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September 07, 2024

Every one is very professional and cordial, from front desk to agent . Nice clean center. More

by MAMOON_11209
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victoria Sarocco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2024 -

Rallye BMW responded

Mamoon_11209, your kind review warms our hearts! Thank you from the Rallye BMW Team.

September 06, 2024

The attention to detail by my sales person was incredible! He knew every available discout, including the discount for children of Veterans. I never went to the final sale closing and paid less th More

by TMORGIE10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabriel Hale
Sep 06, 2024 -

Rallye BMW responded

We're delighted to hear about your exceptional experience with our team at Rallye BMW! Thank you for the wonderful feedback and recommendation. Enjoy your new car!

September 06, 2024

I always get treated very well by the service Department at Rallye BMW! Always happy to help!! More

by SHARIHOROWITZ7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Juman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2024 -

Rallye BMW responded

Shari, it means so much to us to see your review! Thanks from the team at Rallye BMW.

September 05, 2024

My Dealer Joseph Liparci was excellent, he was extremely helpful, and responsive to all my needs!! Ty Joe!! I love my IX!! More

by PAL_NYS
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Victoria Sarocco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joseph Liparci was the main sales person I dealt with, who helped me the most.
Sep 06, 2024 -

Rallye BMW responded

We're delighted to hear that Joseph provided excellent service and met all your needs at Rallye BMW. Enjoy driving your new BMW IX!

September 05, 2024

Service is great, just need to add some snack s like bagels and muffins ext thank you .😊👍 More

by JACKIECHINAPEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carol Clark-Muniz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bret Hines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Trotta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Tibbals
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cosmo Laurino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Juman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 06, 2024 -

Rallye BMW responded

Thank you for choosing Rallye BMW, Jackie! We love to hear you had a great experience with our service team.

September 05, 2024

Frank was very unprofessional, I messaged him 3 x n not once did he respond and left me waiting 6 hrs for a inspection, he never updated my radio as he promised n gave me some xx excuse that keys were lock More

by TOPGUNMJF
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Frank Trotta
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 06, 2024 -

Rallye BMW responded

We apologize for the lack of communication and follow-up you experienced. This is not the level of service we strive to provide, and your feedback will be addressed with our team. If you're willing, please reach out so we can make things right. Thank you, Chris Blanco - Service Manager - 516-833-4862

September 05, 2024

I like them will be back when I need a new car probably next wear More

by abdew1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bret Hines
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 06, 2024 -

Rallye BMW responded

Abdew1, thank you for trusting Rallye BMW with your business!

September 04, 2024

None of your contact phone numbers work when texting. When trying to reply to messages I would get error messages when replying or trying to reach out. More

by jose.ace.chec
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carol Clark-Muniz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 04, 2024 -

Rallye BMW responded

Thank you for bringing this to our attention, Jose. We're sorry for the inconvenience and will look into resolving the issue with our contact numbers as soon as possible. - Chris Blanco - Service Manager - 516-833-4862

September 04, 2024

Frank Trotta is a diamond in the rough. He was wonderful to work with. Rallye BMW is the best! If you want exceptional customer service, go to Rallye. More

by Basit Karim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Trotta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hasan Barakat
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby Channan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mika Rose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 05, 2024 -

Rallye BMW responded

Basit, we're delighted to hear Frank provided exceptional service and that you had a great experience at Rallye BMW. Thanks for the fantastic review!

September 03, 2024

The dealership is very professional and helpful. They also try to be accommodating when it comes to waiting for your vehicle or needing a loaner More

by Roshena
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 04, 2024 -

Rallye BMW responded

Roshena, we're delighted to hear that our team at Rallye BMW was professional and accommodating during your visit. Thanks for sharing your experience!

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