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Rallye BMW - Service Center

Westbury, NY

4.6
4,959 Reviews
Call Service Center (516) 226-7651

4,959 Reviews of Rallye BMW - Service Center

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September 20, 2024

I was charged for windshield wiper fluid, but when I got in my car. I got an indication that my wiper fluid was low. There is no way that if they fill up the reservoir that I would get an indication. Also t More

by michaelagarcia87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Williams
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 20, 2024 -

Rallye BMW responded

Michael, we apologize for the oversight with your windshield wiper fluid and any undue pressure regarding the coolant flush. Your feedback is important to us at Rallye BMW, and we'll address these concerns with our team to improve future service experiences. Thank you for bringing this to our attention! -Chris Blanco - Service Manager - 516-833-4862

September 20, 2024

I am happy with my x3 and the service dept. my only complaint is the problem with my Apple play which is ongoing More

by SYMADS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 20, 2024 -

Rallye BMW responded

Thank you for sharing your feedback! We're glad to hear you're happy with your X3 and our service department at Rallye BMW. We apologize for the ongoing issue with Apple CarPlay and encourage you to reach out so we can assist further.

September 20, 2024

Mr Bret was very professional and accommodating! I left very satisfied and service was excellent from the start to finish. Thank you Mr Bret and BMW More

by get2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carol Clark-Muniz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bret Hines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Trotta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Tibbals
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cosmo Laurino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Juman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 20, 2024 -

Rallye BMW responded

We're delighted to hear that Mr. Bret provided such professional and accommodating service at Rallye BMW! Thank you for sharing your positive experience with us, and we hope you enjoy your new vehicle!

September 20, 2024

It offers the top services and experience. Highly recommend as a reputable dealer. Thumbs up. More

by saucheng
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Romano
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 20, 2024 -

Rallye BMW responded

Saucheng, thank you for trusting Rallye BMW with your business! We always strive to deliver five-star service!

September 19, 2024

It was a pleasure buying from rallye bmw and would recommend them for anyone looking to buy a new car More

by CNBT3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sharonda James
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cosmo Laurino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Keith Lindsey
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Sep 19, 2024 -

Rallye BMW responded

Thank you for the recommendation! We're delighted to hear that your experience at Rallye BMW was a pleasure. Enjoy your new car!

September 19, 2024

Dealership is good to service your vehicle. Christopher Willams is not a good service representative. More

by BAILEYLESHON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Christopher Williams
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 20, 2024 -

Rallye BMW responded

We apologize for any negative experience you had with our service representative. We strive to provide excellent customer service and it's clear we fell short this time. Please reach out so we can address your concerns directly. Thank you, Chris Blanco - Service Manager - 516-833-4862

September 19, 2024

Good and fast service helpful and professional I will come back for the next time and good job More

by Eric
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Trotta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 19, 2024 -

Rallye BMW responded

Eric, it's great to hear the Rallye BMW team delivered five-star service. Thanks for sharing your experience. Until next time!

September 18, 2024

I really enjoyed going to Rallye dealership. They are very knowledgeable and professional. Love it and highly recommended!!! More

by JKPALMIERI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carol Clark-Muniz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 18, 2024 -

Rallye BMW responded

We're delighted to hear you had a great experience at Rallye BMW! Thanks for the high recommendation and kind words. Enjoy your new ride!

September 18, 2024

Rallye BMW has been serving my cars for years and I have no complaints. I have referred several family members and friends to this dealership. More

by Tanyaw212
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 18, 2024 -

Rallye BMW responded

Tanya, thank you for your continued trust in Rallye BMW and for referring us to your family and friends! We appreciate your support.

September 18, 2024

Kevin Juman was an incredible service advisor. He addressed all my concerns and answered all my questions. 5/5 I highly recommend him. More

by YAYA2NYCE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Juman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 18, 2024 -

Rallye BMW responded

Thank you for the recommendation! We're delighted to hear that Kevin provided such excellent service at Rallye BMW. We appreciate your feedback and look forward to assisting you again in the future!

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