Back

Rallye BMW - Service Center

Westbury, NY

4.6
4,956 Reviews

4,956 Reviews of Rallye BMW - Service Center

Sort by
October 23, 2024

Rallye’s team is above the rest. All staff makes you feel welcome as soon as you walk in the door. Sales team is attentive and communicative. Service team and technicians are knowled More

by dstuv3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Tibbals
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Huang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Turin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 23, 2024 -

Rallye BMW responded

Thank you for the wonderful feedback! We're delighted to hear that our team at Rallye BMW made your experience exceptional from start to finish. We appreciate your support and look forward to serving you again in the future!

October 23, 2024

Great service, always professional outstanding waiting area great ride share options incase no loner is available More

by gmet27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 24, 2024 -

Rallye BMW responded

Thank you for the fantastic feedback! We're delighted to hear that our service and amenities at Rallye BMW met your expectations. We look forward to serving you again in the future!

October 23, 2024

Anthony P has always been very helpful with me. He’s very good at following up and never leaves me guessing what’s going on with my vehicle. He also sets me up with a loaner and makes me feel like More

by Dsenakis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 24, 2024 -

Rallye BMW responded

We're delighted to hear that Anthony has been so helpful and attentive during your visits at Rallye BMW. Thank you for sharing this feedback!

October 23, 2024

salesman Nick Saldo could not have been more helpful knowledgeable. The tech advisor was also the same very patient and work with me until I understood these stereo system and all the controls. More

by DKATZ0
Recommend Dealer
Yes
Employees Worked With
Sharonda James
3.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Tibbals
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 24, 2024 -

Rallye BMW responded

We're delighted to hear that Nick and our tech advisor provided such helpful and knowledgeable service at Rallye BMW. Thank you for sharing your experience, we hope you're enjoying all the features of your new vehicle!

October 23, 2024

Efficient Fast and reliable and so far honest ! ! Very happy with Brandon as my service rep. More

by MUFINSTEIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Tibbals
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 24, 2024 -

Rallye BMW responded

We are so glad that you enjoyed working with Brandon at Rallye BMW! Thank you for sharing and leaving us a five-star review.

October 23, 2024

All of the service people are very polite. I dealt with Carol and she was very helpful. More

by ANJAHA4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carol Clark-Muniz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bret Hines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cosmo Laurino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 24, 2024 -

Rallye BMW responded

Thank you for leaving Rallye BMW a five-star review! We are happy to hear that Carol and our team were helpful.

October 23, 2024

It’s great opportunity to deal with Rally motors I’m 100 percent. Satisfied thank More

by MARANS0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 24, 2024 -

Rallye BMW responded

Thank you for leaving Rallye BMW a five-star review! We are delighted to hear you are fully satisfied with your experience.

October 23, 2024

a simple warranty related issue that was their prior to purchase of my CPO vehicle which is still under new vehicle manufacturer warranty, this dealership is denying calling it outside influence. This is More

by VICKRAMSINGH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Darren Thomsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Trotta
4.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Williams
4.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Nieto
4.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Turin
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 24, 2024 -

Rallye BMW responded

I'm sorry to hear about your experience with the warranty issue. We aim for transparency and fairness in our service, so it's concerning to learn that we've fallen short here. Please reach out at your convenience so we can discuss this further and work towards a resolution. Thank you, Chris Blanco - Service Manager - 516-833-4862

October 23, 2024

Very poor in getting back to me about my x5 status. I asked if the repair will take longer than 3 days please advise me because I will need a loaner car. I call after 4 days and go no response back. It More

by hcm5844
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bert Vargas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 24, 2024 -

Rallye BMW responded

I apologize for the delays and any inconvenience caused during your vehicle's repairs. We strive to provide timely updates, and it's clear we fell short here. We would like to ensure a smoother experience moving forward—please feel free to reach out if there's anything further you'd like us to address or discuss. Thank you, Chris Blanco - Service Manager - 516-833-4862

October 23, 2024

There isn’t coffee, hot chocolate, tea bottle water doesn’t care about their customers. More

by nyla777
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 24, 2024 -

Rallye BMW responded

Thank you for sharing your feedback about our available refreshments. Customer care is important to us, so we do have complimentary coffee, tea, and water in our Bistro. We also have vending machines with various drinks and snacks. We hope to see you again down the road! Thank you, Chris Blanco - Service Manager - 516-833-4862

...
15
...