RK Subaru

Thank You Steve for Your Excellent Customer Service Thank You So Much Steve for Your Excellent Customer Service. This is our 3rd Subaru & we bought 2 Subaru from Steve. We absolutely love our New Forest Thank You So Much Steve for Your Excellent Customer Service. This is our 3rd Subaru & we bought 2 Subaru from Steve. We absolutely love our New Forester. We bought a Brand New White 2018 Forester & last year we bought a Brand New White Impreza. Steve made our purchase really easy, kept us posted as when our new Forester will come in & answered all our questions. We told him what we wanted & he got it for us. We will definitely buy & recommend him ( & this dealership ) to others. From, Ken & Grace More

Experience with Lynn Tichy I first met Lynn when I had moved from Columbus OH where I had bought my Outback. She was filling in for the accounting person who wasn't there that d I first met Lynn when I had moved from Columbus OH where I had bought my Outback. She was filling in for the accounting person who wasn't there that day. I talked to her about the best time to trade my Outback in for a new one and she gave me an honest answer of two years. She pulled up all the information about my Outback which I had owned and gave me the best month to trade it in, based on the delivery of the latest model. When I bought my new Outback she was my sales person and took care of everything for me. She arranged the inspection of my existing Outback, added all the costs of the new Outback including the extended warranty, license plate transfer, tax etc. and gave me the exact amount I would owe so I just wrote her a check and drove away a very happy person. Every time I took my old Outback in for service, and the one time I've had the new one serviced I have chatted with Lynn. I don't like cars salesmen because they always try to sell you everything for their benefit, not yours. Lynn was not like this. I told her exactly what I wanted and that is all she priced - didn't try to sell me anything more. Rob Reasons More

Purchase Great experience Steve Montgomery is an asset to the dealership and is the only sales person that will do everything in his power to take care of his Great experience Steve Montgomery is an asset to the dealership and is the only sales person that will do everything in his power to take care of his customers. Additionally the service department is top notch Kudos to Stephanie she’s the best. More

Lynn was sensitive to my needs I bought my first, and only other, Subaru 23 years ago and it was still running but a few things had begun to go wrong and needed repair and the inter I bought my first, and only other, Subaru 23 years ago and it was still running but a few things had begun to go wrong and needed repair and the interior was wearing out so it was about time to start thinking about a new car and, well, Subaru was the only choice for me. I had gone to another dealership but they didn't seem very eager to sell me a car because no one came out to greet me when I drove up but I stayed and did speak to a sales person but was very nonplused by him so then I went to RK and there I met Lynn Tichey. I initially was going to look at an Imprezza, the same model I had for the past 23 years and was very happy with but Lynn saw that I was walking with a cane so she recommended the Crosstrek because that way I wouldn't have to struggle to get up and out of the car, the seat is at a much more comfortable height where I can just turn around and sit into the car and she was right about that. I have a bad hip and degenerative arthritis in my low back and hips and the Crosstrek is much less stressful on me physically and Lynn knew that because she notices things about her customers and what they need, she's not just there to sell cars and make commissions. Now don't get me wrong, she's there to make a living but she looks out for her customers as well, you don't find that everywhere but I got the sense that that was more the rule than the exception at RK. I had occasion to visit RK several times, before and after the purchase and Lynn wasn't always available as she sometimes was with other customers but no matter who I dealt with the experience was always pleasant and left me feeling good that I had purchased from RK and Lynn. I am hoping when I need service that the service experience will be as satisfying. Overall I highly recommend Lynn if you are looking to purchase a Subaru, and I highly recommend a Subaru if you are looking to purchase a car. I am sure you will be as pleased as I have been with both!!! More

Integrity, Honesty, Quality, After 32 years, and seven new car purchases, Lynn (& RK Subaru) is the only person (and dealer) from whom I will purchase a new car. This is the seco After 32 years, and seven new car purchases, Lynn (& RK Subaru) is the only person (and dealer) from whom I will purchase a new car. This is the second Subaru I have purchased from Lynn (my fourth Subie overall) and it was a terrific experience. She knew exactly what I was looking for and the entire process took less than 90 minutes. It is rare to find someone who is as knowledgeable, honest, and helpful as Lynn. I currently own two Crosstreks (I bought them for my kids) and will be purchasing a new Ascent from Lynn withing the next 12 months. There were other SUVs and cars I considered but I chose Subaru again in large part because of the folks that work at RK. Thank you Lynn, you make car buying a really enjoyable, stress-less experience. P.S. The RK service center and body shop are stellar, they offer top of the line maintenance and repairs at extremely fair prices -- don't waste your time at other shops--even for tires because RK beats Treadquarters, etc. for quality , service, and cost. My 2008 Tribeca has 265,000 miles on it and it saved my life twice and my daughter's once. Thank you so much Doug, CJ, and Roger for a decade of superior maintenance service. RK sales and maintenance are a great team, and they are an asset to the VB community. Thank you & God Bless! More

Purchased 3rd subaru We purchased our subaru legacy and most recently purchased our ascent from Steve at RK subaru and both times it has been a pleasant experience. Compar We purchased our subaru legacy and most recently purchased our ascent from Steve at RK subaru and both times it has been a pleasant experience. Compared to other dealers, Steve never makes you feel pressured and he was extremely helpful for both of our purchases. I highly recommend him if you are looking to purchase a subaru! More

Comfortable I would have to say that your dealership gave me a feeling of being with friends and family. I do not ever recall ever having that feeling while buyin I would have to say that your dealership gave me a feeling of being with friends and family. I do not ever recall ever having that feeling while buying a vehicle so that really makes Lynn and everyone at this location a cut above. More

My First Subaru I bought my 1st Subaru - a 2018 Forester this weekend from Hannah. She is quite possibly the best car sales person that I have ever worked with becaus I bought my 1st Subaru - a 2018 Forester this weekend from Hannah. She is quite possibly the best car sales person that I have ever worked with because she listened, was patient, and generally cared about getting me the vehicle that I wanted. No stress, no pressure. She took the time to explain the vehicle and its functions, even after the purchase the next day when I had additional questions. If you want a smooth transaction with someone who is pleasant to deal with, I would highly recommend asking for Hannah. - Jeff C. More

Always a pleasure. We've returned to RK for our third vehicle and they haven't let us down. We are very fortunate to have met and worked with Subaru Steve. They gave us We've returned to RK for our third vehicle and they haven't let us down. We are very fortunate to have met and worked with Subaru Steve. They gave us quite the deal with upgrading to a 2019 Crosstrek while giving top dollar for our trade in. He was very patient and answered every question and concern. Thank you again Steve, we wish you the best. More

Very satisfied with the sale Subaru Steve and the finance person were great! They were very professional. Steve was very knowledgeable about the car and teaching us about its feat Subaru Steve and the finance person were great! They were very professional. Steve was very knowledgeable about the car and teaching us about its features. They both made it a seamless process! More