Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
RBM of Alpharetta
Alpharetta, GA
5,780 Reviews
What takes an exceptional Mercedes-Benz and makes it extraordinary?
A dealer that believes the road you take to get your car is as important
as the vehicle itself.
That’s why at RBM of Alpharetta, we have a philosophy. That it’s not just
about making the driving experience exhilarating. It’s about making the
buying experience enjoyable.
Because any high-end dealership can offer sensational handling.
State-of-the-art components. Look-at-me styling. And pure luxury
encased in glossy sheet metal.
But we know it’s more than that. It’s elevating every customer to a
“we’re really, truly glad you’re our customer” customer.
It’s turning a handshake into a “how are the kids?” And answering
any questions, no matter how basic or how many. It’s never pressuring
for the sale, and always being respectful of someone’s time. It’s being
willing to find the exact right car for the exact right person. And offering
personalized service before they buy, with outstanding vehicle service
long after they do.
It’s the extra mile. And at RBM of Alpharetta, it all comes standard.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 5,780 reviews
April 30, 2025
Britt is someone that knows his information on the cars. He was wonderful in giving details as I was viewing a car I was interested in.His personality was just lovely, and made my purchase easy. He is great He was wonderful in giving details as I was viewing a car I was interested in.His personality was just lovely, and made my purchase easy. He is great! More
by Mimi.farmer
April 30, 2025
Absolutely great experience with Bill Favini. Very helpful with our needs. Highly recommend Bill and RBM of Alpharetta. Cindy Herndon Rick Kirby Very helpful with our needs. Highly recommend Bill and RBM of Alpharetta. Cindy Herndon Rick Kirby More
by Cindy Herndon
April 29, 2025
The entire RBM team was great to work with, but Bill Favini stole the show. Bill was extremely responsive, accommodating, and consistently demonstrated he had my best interest in mind. Thanks Bill, i Favini stole the show. Bill was extremely responsive, accommodating, and consistently demonstrated he had my best interest in mind. Thanks Bill, it was an absolute pleasure working with you. More
by weltonc
April 29, 2025
In a word, WOW! To say this was the most pleasurable, straightforward, professional car buying experience would be an understatement. From the moment I contacted J To say this was the most pleasurable, straightforward, professional car buying experience would be an understatement. From the moment I contacted Jon Lee (Sales) about a used Cadillac RBM I felt like I was his most important customer. Jon's attention to detail and results-driven follow-through are uncommon these days. He has won a customer for life. Likewise, Rachel Collins (Finance) is an absolute gem. Personable, professional, and efficient. No wasted time just solid work and she even beat my credit union interest rate! All around, RBM of Alpharetta is an outstanding dealership. More
by pdrusch1
April 28, 2025
RBM of Alpharetta is a warm, welcoming environment, with fast and quick work process with knowledgeable variety of staffs. fast and quick work process with knowledgeable variety of staffs. More
by Elham
Employees Worked With
April 28, 2025
Kyle is our guy! I have purchased two vehicles (one in 2023 and the second one for my wife in April 2025) with Kyle and referred him to my father, who also purchased I have purchased two vehicles (one in 2023 and the second one for my wife in April 2025) with Kyle and referred him to my father, who also purchased a new vehicle with him. Kyle is friendly, knowledgeable, and created an incredible experience from the first moment we met him. We trust him and his expertise, hence we keep coming back to him. Additionally, RBM of Alpharetta is a phenomenal dealership and team. We have had wonderful interactions with everyone who works there and the environment is fun to be at while purchasing a vehicle. 5 stars! More
by J2025
April 28, 2025
Reza was helpful and polite as I tried to decide which car features would be best for me. I’m a reluctant car shopper and he made the entire experience pleasant. car features would be best for me. I’m a reluctant car shopper and he made the entire experience pleasant. More
by Melcone
Employees Worked With
April 26, 2025
If you really want a car buying experience that exceeds your expectations, then go to RBM Alpharetta and ask for Bill Favini! This is my 3rd car this dealership and I drive from Chattanooga to do business your expectations, then go to RBM Alpharetta and ask for Bill Favini! This is my 3rd car this dealership and I drive from Chattanooga to do business with them! Bill takes excellent care of me and everyone is so friendly and professional which is why I drive over 2 hours to buy my Mercedes!! Thank you Bill and RBM Alpharetta for another wonderful experience! Pam C Chattanooga TN More
by Splash064
April 26, 2025
I was in a car wreck and my car was totaled and I had to find a car quickly. I gave John my specifications and he was able to find me a car that matched my requirements and I was able to get in and out of t find a car quickly. I gave John my specifications and he was able to find me a car that matched my requirements and I was able to get in and out of the dealership in less than an hour Which was important to me. He did a fantastic job And I’m very grateful. More
by sara.crawford
April 25, 2025
Had a very good experience. Reza took great care of me when I bought my car from out of state Reza took great care of me when I bought my car from out of state More
by Mark C
Employees Worked With
