R.C. Lacy Ford Lincoln Subaru

Top notch service with a smile I was in the market to purchase a new car and was highly recommended by a friend to go to Lacy Sabaru in Catskill NY. The salesman Chris Slonina I was in the market to purchase a new car and was highly recommended by a friend to go to Lacy Sabaru in Catskill NY. The salesman Chris Slonina was very friendly and attentive from the start. I didn't feel pressured at all He had patience and let me take my time looking at all the available cars for sale He even got back to me on his day off with answers to my questions. I was always treated with respect and kindness. He took his time showing me all the dashboard features. The whole experience was worth it. I will highly recommend Chris Slonina to my family and friends. His customer service skills are top notch!!! All the employees at Lacy Sabaru greet you with a friendly smile. More

Best New Car Buying Experience EVER My wife and I purchased a new 2015 Subaru Outback today from Lacy Subaru, and it was a great experience. When we walked in the dealership door Bret gr My wife and I purchased a new 2015 Subaru Outback today from Lacy Subaru, and it was a great experience. When we walked in the dealership door Bret greeted us, and we asked to see an Outback we had seen online. He quickly took us to the car, and walked us through it's features. We test drove it, and loved it. We needed a good deal on our trade-in (an older Outback) and Brett offered us what we needed to make the deal. Once I explained how we wanted to finance the car, and what we needed from our trade-in Bret made an excellent offer. We discussed it, made one adjustment, and moved ahead with the purchase. I can honestly say it was the best new car purchase experience I've ever had, and I'm 62 and have purchased a few cars. Bret was super efficient, knowledgeable, helpful, and fair throughout the entire transaction. He even made the entire deal happen immediately since we had a vacation scheduled for the next day. I was impressed. This is my 3rd Subaru, and all of my future Subaru's will be purchased at Lacy. Thanks Brett! We're very happy. Rich & Yoko More

Impreza purchase August 2014 It was our not first time dealing with Matt and John. They provided excellent service as always. Matt is frienliest guy. We are happy with our car. th It was our not first time dealing with Matt and John. They provided excellent service as always. Matt is frienliest guy. We are happy with our car. thank you much. More

2013 Ford Focus/ Black Beauty Our experience was great! We had many questions for Robert, which he answered all for us. Fair price, great service, we will be back. Thank you so ver Our experience was great! We had many questions for Robert, which he answered all for us. Fair price, great service, we will be back. Thank you so very much! More

2015 Subaru Forester I recently purchased a Subaru for the first time from RC Lacy in Catskill. Bret Lawton was wonderful to work with and made the process as convenient I recently purchased a Subaru for the first time from RC Lacy in Catskill. Bret Lawton was wonderful to work with and made the process as convenient and easy as possible for me. He went above and beyond to ensure my new car would be perfect for me. We are extremely pleased with our new car and love the fact that Lacy made it fast, painless, and enjoyable! We will definitely buy from Lacy again when we need another car! More

Outback purchase at Lacy in August, 2014 This purchase was the first one after six previous ones with other dealers - and of other vehicle brands - where I felt treated with honesty and offer This purchase was the first one after six previous ones with other dealers - and of other vehicle brands - where I felt treated with honesty and offered a fair deal. Mr. Slonina was helpful and patient, never put any pressure on us or tried to direct us in any particular direction. He answered our questions briefly and to the point. It took less than 4 hours in 2 visits to arrive at a decision and close a deal (this is my first Subaru). I never had any reason to doubt anybody's words at the dealership. The dealership head (John ...) was also very pleasant and cooperative. More

2005 Suburu Forrester. Lacy Suburu is very easy to deal with. No high pressure sales tactics and Chris was very attentive and efficient. I asked for the used Forrester that Lacy Suburu is very easy to deal with. No high pressure sales tactics and Chris was very attentive and efficient. I asked for the used Forrester that I was purchasing to be ready sooner, than the agreed on pick up time. They were able to meet my request, which worked out great for me. Vehicle was prepped to perfection and about 3/4 of a tank of gas, can't complain it was used, so I was not expecting a full tank of gas. I have to say, I am impressed with the dealerships customer service and I know, if I am to buy another vehicle, I will be stopping by to Lacy. I am glad to have found a local dealership, that knows what customer service is all about. Thanks guys and gals. Look forward to returning for my first routine service. More

My Subaru I had been to several dealerships and found the best deal at Lacy's. Robbie Thorpe was very knowledgeable not to mention friendly and a energetic, ove I had been to several dealerships and found the best deal at Lacy's. Robbie Thorpe was very knowledgeable not to mention friendly and a energetic, overall we were extremely satisfied with car purchase. More

Chris made the whole process simple. I have been considering purchasing a new car and knew that I needed a safe, AWD vehicle that would get great gas mileage. Chris was very helpful and I have been considering purchasing a new car and knew that I needed a safe, AWD vehicle that would get great gas mileage. Chris was very helpful and knowledgeable about the vehicles and I did not feel pressured into buying. I have bought several new cars in the past and am very impressed with how quickly the staff at Lacy were able to arrange financing, insurance, etc and send me home with my new Crosstrek. I would definately refer friends to the dealership. More

"Molto bouna esperienza" I was very hesitant to embark upon the daunting task of shopping for a car on my own and was thoroughly prepared for the fast talking smooth walking s I was very hesitant to embark upon the daunting task of shopping for a car on my own and was thoroughly prepared for the fast talking smooth walking salesman. However when I walked into the Lacy Ford Lincoln Subaru dealership I was immediately disarmed by a number of staff who acknowledged my presence with a warm greeting and openness to be of service. It was evident that LFLS employees were professional and well trained to meet the needs of their customers. I was introduced to a knowledgeable salesman ( Chris Slonina), who took the time to listen to my needs, concerns, limitations and what would work best for me. Chris was then able to assist me in exploring various car makes and models that would best meet my needs. I was very excited to select the Lincoln MKX but thought "oh no", I have to deal with the finance guy. Here we go..... However I was introduced to Robert Ciglia who prepared my financing. What an awesome, friendly approachable gentleman who immediately put me at ease. He explained all the specifics of financing, warranties and how LFLS could be of assistance in the future. At no time did I ever feel pressured or uncomfortable while test driving the cars or in general discussion about financing. I have purchased three cars in the past at other dealerships who profess to "go out of their way to please you" or "Being the Best", but LFLS has absolutely been the most positive experience I have ever had at a dealership. I would recommend LFLS to anyone interested in having a stress free car purchase. Yes I mean stress free. Definitely worth the trip. Thank you Chris, thank you Robert, and thank you Lacy Ford Lincoln Subaru!!!! More