R.C. Lacy Ford Lincoln Subaru

Completely Satisfied My husband and I had an appointment at Lacy this past weekend to look into trading in our old Subaru for a newer model. We met with Bret who gave us My husband and I had an appointment at Lacy this past weekend to look into trading in our old Subaru for a newer model. We met with Bret who gave us our options, asked us our preferences and pulled the numbers together then took the cue when needed to allow my husband and I the space to weigh things out. This is a mark of a good salesperson. Bret made this process seamless and painless. We left there with our 2015 Subaru...enough said! More

Excellent Service Robbie was in the lot when I arrived and greeted me a smile. Robbie was very attentive and wanted to make sure I walked out with what I was looking f Robbie was in the lot when I arrived and greeted me a smile. Robbie was very attentive and wanted to make sure I walked out with what I was looking for in a car. I appreciated the fact that he LISTENED and did not push something that was out of reach for my budget. He took time to answer my questions. The experience was positive and I would not hesitate to return to RC Lacy to make another purchase. Everyone that I came into contact with that day was polite and had an awesome sense of humor. More

Awesome! Friendly, courteous employees. Wonderful experience. We will be coming back again and would highly recommend to everyone. Thank you Bret for making my Friendly, courteous employees. Wonderful experience. We will be coming back again and would highly recommend to everyone. Thank you Bret for making my family happy! :) More

Wonderful Experiance! I am so happy I chose Lacy Ford Lincoln Subaru to look for a vehicle. From the first email inquiry with Jenn and the speedy response right down to th I am so happy I chose Lacy Ford Lincoln Subaru to look for a vehicle. From the first email inquiry with Jenn and the speedy response right down to the delivery It was a terrific experience. My Husband and I worked with Robbie and he was awesome! He made sure we went home with the car we were looking for at a price we were comfortable with. No Pressure, No hassle! Everything was perfect. We even had a last minute change and still was able to pull away with a vehicle when I wanted to! The attention to detail and needs of the customer is very obviously top priority at Lacy. I would recommend anyone in the market for New or Used to visit them, they will be able to deliver what you ate looking for! More

Friendly, comfortable experience My family just leased our first brand new F-150 xlt with Rc Lacy. Our salesman Jared was very friendly and helpful. He made sure all our needs were m My family just leased our first brand new F-150 xlt with Rc Lacy. Our salesman Jared was very friendly and helpful. He made sure all our needs were met and we were happy with the purchase. Jared gave us both a great amount of time with asking questions and going over our choices. We weren't sure leasing was for us, after working with the salesman and all the options we had, the choice was clear. Very happy with the staff. They know our names and make us feel like family, even the KIDS! Thank you to Jared Giordiano for all the help. Look forward to working with him in the future. The Hotaling family More

The Best Car Buying Experience I Ever Had....Thank you!!!! I just purchased my first new car in many years and having just purchased a house my nerves were a bit rattled. I was somewhat skeptical and a bit ner I just purchased my first new car in many years and having just purchased a house my nerves were a bit rattled. I was somewhat skeptical and a bit nervous at first about buying a new car but I must say that working with Jared at RC Lacy was an absolute pleasurable experience. Every step of the process was seamless. I needed a car quickly and not only did Jared achieve that but he also got me the color and model I wanted. On the day I was to pick up the car Jared went out of his way to pick me up at home, drive me to get my insurance and then bring me back to the showroom to get the car. He and his staff are professional and friendly. If I had the option to select more than five stars I would. The service was impeccable!! Thank You!!!!! More

purchasing a pre - owned vehicle Marc K. At Lacy Ford was so patient and found the perfect subaru in my price range. I am very happy with the service and the atmosphere is calm. T Marc K. At Lacy Ford was so patient and found the perfect subaru in my price range. I am very happy with the service and the atmosphere is calm. Thanks Marc K. At Lacy Ford! More

I can't thank you enough! I am so happy with my new car! I had a truly wonderful experience buying my Subaru at Lacy. I was very nervous about taking this big step (as the 228,000 miles on my 16 year old car I had a truly wonderful experience buying my Subaru at Lacy. I was very nervous about taking this big step (as the 228,000 miles on my 16 year old car might indicate). However, at Lacy, instead of confusion and uncertainty, I felt comfortable and well-taken care of. I can't say enough about Matt, the salesman and all-around terrific guy, who helped me. It was clear, right from the start, that he wants his customers to buy the right car for them and to leave feeling happy and confident that they had made the best decision. That is exactly how I felt after purchasing my car. I am totally delighted with my new Subaru!! Thank you, thank you, thank you, Matt. I will always come to you when I buy a car and will sing your praises to friends and family who are in the market. More

Great car buying experience! My husband and I were ready to purchase a new car, and usually conduct a purchase of that type in Albany, since it is much closer to where we live. We My husband and I were ready to purchase a new car, and usually conduct a purchase of that type in Albany, since it is much closer to where we live. We wanted a Subaru Outback. My husband did a little shopping online to see what was available, and stumbled upon the exact car we wanted at Lacy. I went, a little hesitantly, since it is about twice the distance as Albany, and as soon as I was greeted, I had a feeling this would be the place! Chris was very friendly, patient and accommodating to our requests and needs. It is the first time I've purchased a car where I did not feel like I was dealing with a "salesman". I never expected it, but I drove away with my new car in less than 24 hours! I highly recommend Lacy, and most definitely recommend Chris Slonina to take care of your car buying experience. More

Another great experience This is the 15th vehicle I have purchased at RC Lacy. That alone should indicate my feelings about them! I would like to thank Bret Lawton and John L This is the 15th vehicle I have purchased at RC Lacy. That alone should indicate my feelings about them! I would like to thank Bret Lawton and John Luvera in particular for their assistance in purchasing my 2015 Fiesta ST. They are both friendly, knowledgeable, professional and patient when dealing with their clients. It was a thorough, expedient and pleasant transaction. When dealers around the country are closing or combining forces, RC Lacy is expanding its facilities to continue to provide topnotch vehicles (Ford and Subaru) and service. Kudos to the dealership and to Bret and John in particular. More