Queensboro Volkswagen

Easy & Smooth transaction As soon as I walked into the dealership I felt really comfortable. Mike was great, friendly and very knowledgeable. He was very patient and answere As soon as I walked into the dealership I felt really comfortable. Mike was great, friendly and very knowledgeable. He was very patient and answered all of my many questions. I felt very at ease and never pressured into buying a vehicle at the very exact moment. Mike, told me to take my time and to come back when I was ready, and so I did. I'm very happy with my purchase, and did I mention Mike was great?! Thank you Mike and Queensboro Volkswagen! I love my new Jetta! More

Dismissive attitude and expensive service. I had to call the dealer to get my answers. The service representative was very dismissive to my questions. It seems all they care about is charging. I had to call the dealer to get my answers. The service representative was very dismissive to my questions. It seems all they care about is charging. I paid almost 500 dollars and my car has 7400 miles on it. What could possibly be wrong with my car? Plus I waited 3 hours. 45 min. of wish after my car was ready. Waiting for the invoice More

your sale person Rafael great man to deal with him Was a wonderful experience. everyone very friendly. happy i have stopped by. I felt very comfortable. Rafael answered every question I have asked him Was a wonderful experience. everyone very friendly. happy i have stopped by. I felt very comfortable. Rafael answered every question I have asked him. Satisfied with all aspects More

Friendly, efficient staff who took car on time and let me know what would be done. Comfortable waiting room. Only issue was car being delivered later than promised. know what would be done. Comfortable waiting room. Only issue was car being delivered later than promised. More

VW Service As a long-term VW Jetta owner I like having a reliable service department that can handle my vehicle needs as quickly as possible. Courteous and info As a long-term VW Jetta owner I like having a reliable service department that can handle my vehicle needs as quickly as possible. Courteous and informative Customer Service is an important factor also. I appreciate they showed me a few other items that need future work. i.e. breaks. Another important factor is the overall cleanliness of the facility. The car reception area is well kept, the customer lounge is kept cleanly and the repair shop area is clean and well organized. The overall organization speaks well of management. More

Amazing Sales Experience with Earl Earl was great to work with. We had started our car search during the pandemic and he was extremely flexible with the process. From letting us go and Earl was great to work with. We had started our car search during the pandemic and he was extremely flexible with the process. From letting us go and test drive a Tiguan to having most of our chats via phone/email/text. He worked with us to get the car that we wanted and was helpful with price as well! It was our first car purchase and it couldn't have been easier. I will highly recommend anyone looking for a car to speak with Earl at Queensboro. More

Jose was wonderful and so helpful with our first car purchase! I would recommend to everyone. My husband and i had a lot of questions and he was able to answer every single one of them. We’re so happy w purchase! I would recommend to everyone. My husband and i had a lot of questions and he was able to answer every single one of them. We’re so happy with our purchase. More

Went over and beyond to get me a great deal. It was a pleasure to work with Michael Ramos, never felt pressured at all. Not only did he give a great deal but also went over and beyond to persona It was a pleasure to work with Michael Ramos, never felt pressured at all. Not only did he give a great deal but also went over and beyond to personally deliver the car. More

Excellent service team Accurate and honest quote, perfect compliance with time, excellent follow up. I've been a customer of Queensboro VW and have always received the best Accurate and honest quote, perfect compliance with time, excellent follow up. I've been a customer of Queensboro VW and have always received the best attention and service. It was a pleasure working with all the team and especially Marco Buritica. I went in for some body work in my car and now my car looks as new! Thank you! More