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Queensboro Volkswagen

Woodside, NY

4.7
778 Reviews

53-21 Northern Blvd

Woodside, NY

11377

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778 Reviews of Queensboro Volkswagen

September 18, 2020

I had to drop by the center twice times because they said electrical technician wasn't there on Friday for the first time, they would let me know in advance when I made a reservation. I totally wasted a half More

by SHINNITES
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Rivas, Jorge Suarez
Sep 22, 2020 -

Queensboro Volkswagen responded

Thank you for coming back Shinnites. We are terribly sorry things didn't work as you needed it. Hopefully, we can get a second chance to provide you with the customer service you deserve.

September 17, 2020

Jose did a great job! Wish car shopping was always a breeze like it was with Jose! Very attentive and easy going. At no point did I feel rushed or pressured! Would definitely recommend close friends and More

by Liz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jose Puello
September 17, 2020

Emeily was very helpful. It was a minor issue that just needed checking and Chad took a quick look under the hood and topped off the coolant and i was on my way without and further issues. He was very help More

by cpsdesign
Recommend Dealer
Yes
Employees Worked With
Chad Rajcooar, Emeily Baichu
September 17, 2020

Very happy with my 2020 Tiguan all thanks to Earl for being so patient, kind and professional He explained all my options and I didn’t feel like I was getting the run around like you usually do at deale More

by Tstanzione230
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Francisco Espinal, Earl Archibald
Sep 22, 2020 -

Queensboro Volkswagen responded

We are so glad you met Earl, he is great indeed and will be happy to read your kind words. Thank you for choosing Queensboro Volkswagen and welcome to the family.

September 17, 2020

Everyone was very attentive to my needs and they assisted me as best as possible with my battery issue. Will definitely return in the future. More

by MED.YONATHAN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marco Buritica, David Rivas
Sep 22, 2020 -

Queensboro Volkswagen responded

Med, thank you so much for your awesome feedback on our team at Queensboro Volkswagen! knowing that you feel that your service was excellent, means the world to us! We hope your new battery gives you miles of adventure around every corner!

September 17, 2020

Went in for a warranty-related issue and my experience started off a little bumpy. Was told it would be taken care of in a day. Ultimately they needed more time but they granted me a loaner to make up fo More

by DD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Riana Naidoo
Sep 22, 2020 -

Queensboro Volkswagen responded

What a great review DD. If there is something we like more than cars are our happy customers, that is why your words are like gold and diamonds to us.

September 16, 2020

Great service. Rafael was commited to helping us find the right car. The only downside was the final price of our lease, surpassing the initial estimate. More

by sandra.sanford11
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rafael Diaz
September 16, 2020

It is a pleasure to work with Chad. He remembers us and our car and does the work well. He is a little overworked and I think he needs more help but he manages to see to our needs promptly. I look forward More

by SLFELIX
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chad Rajcooar
September 15, 2020

It was a pleasure leasing a car from Queensboro. It was a very smooth process working with Earl. They offered the most competitive price and we’re extremely professional. I would highly recommend Queensboro More

by Mgdal
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Francisco Espinal, Earl Archibald
September 15, 2020

It was a pleasure working with Earl. He was very attentive and always responded to my questions in a timely manner. He was knowledgeable and very helpful. More

by Rgb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Earl Archibald
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