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Quality Auto Mall

Rutherford, NJ

4.5
193 Reviews

55 NJ-17

Rutherford, NJ

07070

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193 Reviews of Quality Auto Mall

June 14, 2021

The people are always friendly and polite. They let you know up front if other work is needed and explain it. They are fast and efficient. My car is not a Ford but they take care of it , like I bought it t More

by buzzcut9
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Young blonde woman in service department.
May 10, 2021

Just went in for a simple service. Was greeted cheerfully and with a genuine desire to help. Work was performed very quickly and expertly done. They even took care of a recall that I forgot to m More

by Joe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
service personnel
April 26, 2021

Always accommodating and working with us to stay in price range. Great customer service from the salesman, front desk and service. Will only deal with this dealership. More

by Aabbaleo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John , Ross Dielman
April 07, 2021

Thanks to Tom Dickman for his excellent service skills! My Ford F-150 service was completed ahead of time and the recall was also completed! Thanks again Tom for another great visit! More

by chrisha4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Dickman
March 27, 2021

Great customer service for my Fusion. Thank you.Please Great customer service for my Fusion. Thank you. Please remove minimum of 25 words...this is silly....why do you do this question mark - period More

by mjbruhn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alain Germain, service
December 18, 2020

Great customer service. would defiantly recommend to others. This wasn't the first ford dealer we went to, but gave them a chance based on a recommendation. Very glad we did. Happy with the car and sale More

by Johnmdozier71
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ross Dielman
December 05, 2020

Overcharged on lease buyout! Sold me extended Warranty $2500 which i canceled within 30 days refuse to refund money. No alternative but to file suite More

by Afcnewjersey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Rob finace, Danny Dindial
November 11, 2020

Careful buying out your lease They will add hidden fees Good luck trying to cancel a warranty Almost impossible when done good luck trying to get a refund More

by Afcnewjersey
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Rob , Danny Dindial
November 06, 2020

Employees are friendly and kind. Quick service. I'm really satisfied . I'll be strongly recommend this dealer. All the staff is great and sensational More

by lgil55
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Brennen
October 26, 2020

Salesman is exceptional. Danni is professional, courteous and personable. He was attentive to my preferences, clearly detailed options and went the extra mile to accommodate my purchase. More

by Rob
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danny Dindial
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