Quality Auto Mall

An great place to purchase a vehicle , had the pleasure of dealing with salesperson Chris when buying my Fusion Hybrid . They were very accommodating to my needs . I have no problem recommending them to f of dealing with salesperson Chris when buying my Fusion Hybrid . They were very accommodating to my needs . I have no problem recommending them to family and friends . More

I took my Vehicle for the first time for service, and non of the three mechanics who came to the waiting area including the mechanic who brought my key and paper work and drove my car to parking lot were wea of the three mechanics who came to the waiting area including the mechanic who brought my key and paper work and drove my car to parking lot were wearing a mask, I brought it to service advisor attention Megan ( who was wearing a mask ) and she said this is a big problem but management really do not care and I need to talk to service manger Tom, I waited about 15 minutes until he showed up and he said the company policy is not wear mask inside the repair area because it is unconformable , I said what if the guy sitting inside my car and driving it coughs and is carrier of COVID- 19 he just shrugged his shoulders and said it is company policy. I had to sanitize my vehicle before driving it off. If you care about your Health or your family's health stay away from Quality Ford, this reckless and careless company. Shame on Ford Motor and Quality Ford for letting this happen, I guess for these tough guys 218,000 death is not enough. More

I lease a ford escape and the only complaint I have after I pick it up on a Saturday the back up camera stop working told my salesmen he told me it was a down load to come back on Monday for service which I I pick it up on a Saturday the back up camera stop working told my salesmen he told me it was a down load to come back on Monday for service which I new they would be close so I call service and they told me they new about the camera when I pick it up on Saturday and it has to be replace so I call the salesmen he said he would check when it was coming in he would call me as of Sept 15 still no call the escort is a great truck why would you not tell me up front More

I have used this dealer nw for awhile to service family cars and they are great! each time my experience has been great. They are friendly they explain things and they are always done on time. cars and they are great! each time my experience has been great. They are friendly they explain things and they are always done on time. More

I had a great experience the team was excellent! Thank you for getting it done on such short notice. My family absolutely loves the truck. you for getting it done on such short notice. My family absolutely loves the truck. More

Very good My only complaint was that I had an appt. Arrived on time, but car was not ready. It had a dead battery. Problem was taken care of immediately. I My only complaint was that I had an appt. Arrived on time, but car was not ready. It had a dead battery. Problem was taken care of immediately. I thought car would have been ready when I got there. Also, I would have liked some instructions on how some of the options worked in the car, but due to the virus no one was allowed in the car and it was getting late and we had to leave. Basically everything went very well. Thank you. More

I have always had excellent service at Quality Auto - the service manager is so nice & listens to my issues/problems regarding my car & takes care of them. Thank you Ford Pat Cole service manager is so nice & listens to my issues/problems regarding my car & takes care of them. Thank you Ford Pat Cole More

My wife and I truly liked Jared who helped us to choose our 2018 Ford Explorer. He was respectful and informative throughout the transaction. I would deal with Jared again in the future. our 2018 Ford Explorer. He was respectful and informative throughout the transaction. I would deal with Jared again in the future. More

Satisfying Service Work is done well and efficient. People are polite. I have 2 cars and I even take my Hyundai there. I would recommend this dealership to anyone. Work is done well and efficient. People are polite. I have 2 cars and I even take my Hyundai there. I would recommend this dealership to anyone. More

Personal Service and Quality Work Carlos Santana treats you like family. I have dealt with him for many years whenever I needed service. The best compliment is to say that I trust him, Carlos Santana treats you like family. I have dealt with him for many years whenever I needed service. The best compliment is to say that I trust him, he has never steered me wrong and always looks out for the customer. More