Quality Auto Mall

Very helpful My salesman, Ross was very helpful and informative and not pushy at all. I visited this dealership 2 times and Ross was very helpful both time. He u My salesman, Ross was very helpful and informative and not pushy at all. I visited this dealership 2 times and Ross was very helpful both time. He understood what I was looking for and presented me with the best options More

Helpful Everyone was very friendly and helpful. I was trading in a great Fusion Sport that I had gotten at Quality (but now had 130K miles on it) and really w Everyone was very friendly and helpful. I was trading in a great Fusion Sport that I had gotten at Quality (but now had 130K miles on it) and really wanted the same thing with less mileage. Tim found one 2 years newer with 110K less miles. More

Trouble free and extremely friendly and helpful The entire experience from Sales to Service and Finance was simple and trouble free. Never felt pressured and the entire team is very professional. The entire experience from Sales to Service and Finance was simple and trouble free. Never felt pressured and the entire team is very professional. Even though Mahwah Ford is in my backyard, and the also have a very good reputation, I will continue to do business with John Andrini and Quality Ford. Looking forward to a long relationship. Thanks More

excellencve The deal start over the phone and ended in the sales offices, Mr. Dan Sangirardi is a real person to talk with, his honesty and sincerity made me fee The deal start over the phone and ended in the sales offices, Mr. Dan Sangirardi is a real person to talk with, his honesty and sincerity made me feel comfortable for what I came for. I have my 2014 Ford E 350 great deal, he made everything possible for me to get what I want, thank you Dan, for your great help and professionalism. I will recommend you as much as I can. More

DO NOT GO OR EVEN THINK ABOUT GOING HERE...VERY SHADY!!!! I MADE A DEAL WITH THE SALESMAN ANDY(VERY NICE GUY SHOULD WORK FOR ANOTHER DEALER) AND WHEN IT WAS TIME TO FINISH THE DEAL I SAID I WANTED TO SEE THE I MADE A DEAL WITH THE SALESMAN ANDY(VERY NICE GUY SHOULD WORK FOR ANOTHER DEALER) AND WHEN IT WAS TIME TO FINISH THE DEAL I SAID I WANTED TO SEE THE VEHICLE... I WENT OUTSIDE AND THERE WAS DAMAGE ON THE BAND NEW VEHICLE...THE MANAGER (BILL) PRETTY MUCH TOLD ME I HAVE TO TAKE IT HOME LIKE THAT... TERRIBLE EXPERIENCE..I ALMOST DIDNT EVEN WANT TO GET A FORD NOW BUT MY WIFE WANTED ONE SO I WENT TO ALL AMERICAN AND CAME HOME WITH A BAND NEW VEHICLE NO DAMAGE ,THE SAME DAY...WORD TO THE WISE DO NOT GO THE QUALITY AUTO MALL...NOTHING IS QUALITY THERE...ALL AMERICAN IS THE PLACE TO BE.!!!! TALK TO JERRY FORMAN IS YOU GO THERE.. More

2 Bad Service Experiences.. Our F-150 was brought in for an oil change and after parked in the driveway there was an oil puddle under the truck. We brought the truck in and they Our F-150 was brought in for an oil change and after parked in the driveway there was an oil puddle under the truck. We brought the truck in and they told us there was nothing wrong. I had the driveway fixed over the holiday and after returning back and removing the truck again, another stain in our brand new paver stone driveway. We had the dealer pick up the truck again and now there is a problem they found. The same truck was also there in the first year 4 times for the brakes More

Great service on short notice Great service. I called today and recieved an appointment for service the same day!!!!!!! This was good because they were able to accomdate my work s Great service. I called today and recieved an appointment for service the same day!!!!!!! This was good because they were able to accomdate my work schedule. EVERYONE was friendly!!!!!!!!!!!!!! More

Great Experience purchasing a CPO Flex I would like to recommend this dealership and Certified Pre-Owned Salesman Daniel J. Sangirardi; we found a car online that we were interested in and I would like to recommend this dealership and Certified Pre-Owned Salesman Daniel J. Sangirardi; we found a car online that we were interested in and contacted the dealership; Dan called us to discuss the Flex we were interested in and discussed the price and options. We went down to view the car and take it for a ride; Dan was no nonsense and different from the hard sell approach we had experienced before with other dealerships. He was friendly in a sincere way and not pushy; more matter of fact and knowledgeable about the Flex. We ended up making the deal that very first night and had the car within a week. Since we had a lengthy drive there, we called to see if he could meet up with us closer to home when the plates came in and he readily agreed. All in all it was a seamless transaction and Dan made us feel confident and comfortable with the entire process and I would definitely recommend Dan and Quality AutoMall to anyone of my friends. More

Great dealership & awesome customer service/salesperson I had a great experience at this dealership. It was a pleasure to work with Daniel Sangirardi. He was extremely knowledgeable, professional and person I had a great experience at this dealership. It was a pleasure to work with Daniel Sangirardi. He was extremely knowledgeable, professional and personable. I highly recommend this dealership and working with Dan. It's the kind of dealership that goes the extra mile and it was very evident from the minute I walked in, to the day I drove my car off the lot. Thank you Dan for getting me a beautiful car and making my experience a very positive one! More

Superior Service Superior service by Service Manager Tom Dickman the rest of the service department as well as the sales department. Definitely recommended for any and Superior service by Service Manager Tom Dickman the rest of the service department as well as the sales department. Definitely recommended for any and all vehicle needs. More