Putnam Subaru

Service Good service in this store.show me all of the functions of a new car and Make a choice according to my needs ,thank you Good service in this store.show me all of the functions of a new car and Make a choice according to my needs ,thank you More

Easy to get to an agreement. Easy to take car home. Great experience. Willing to negotiate. No surprises when I showed up to complete sale and drive off with new car. Process was quick/efficient. I Great experience. Willing to negotiate. No surprises when I showed up to complete sale and drive off with new car. Process was quick/efficient. I would recommend this dealership for purchases. Hope I have a similar experience when the car needs future service. More

excellent service Excellent sevice, quick and efficient service, service washed outside of car and cleaned inside car. Service also let me use loaner car. Miguel was al Excellent sevice, quick and efficient service, service washed outside of car and cleaned inside car. Service also let me use loaner car. Miguel was also knew me by name. More

Great Experience Craig and Alex were very knowledgeable and understood that I wanted direct answers which they gave. The process was very efficient and I walked away a Craig and Alex were very knowledgeable and understood that I wanted direct answers which they gave. The process was very efficient and I walked away a very satisfied customer. More

Grabien review We went to Putnam to buy a replacement for our 2000 Outback. After 18 years and 224,000 miles, it was time. We were met by Craig Tokunaga, who helped We went to Putnam to buy a replacement for our 2000 Outback. After 18 years and 224,000 miles, it was time. We were met by Craig Tokunaga, who helped us pick out the appropriate car, out of a pretty wide selection. We had some specific needs and some other more general ideas; Craig helped us narrow things down to the right feature / option set, matching both our vehicle needs and our budget. No pressure; no attempt to upsell, while making sure we did know about the full range of available features. The entire process went very quickly and smoothly, and we drove off with the exact car we wanted. More

Best car buying experience EVER! Working with Kyle Holt at Putnam Subaru couldn’t have been easier or more pleasant. We did our homework and received quotes via email on the Outback w Working with Kyle Holt at Putnam Subaru couldn’t have been easier or more pleasant. We did our homework and received quotes via email on the Outback we wanted from dealers all over northern California and Oregon. No one could even come close to Kyle’s price, so we decided to make the trip to Burlingame. After a very long drive (over 300 miles) from the Eureka area, the last thing we wanted was a long, drawn-out purchasing process, or any pressure or pricing surprises. Kyle really seemed to get this, and he had all of our paperwork ready to go the minute we arrived. He and Erik (in the financing department) were very relaxed and friendly, and so efficient that we were on the road in our new Outback after only about 1 1/2 hours at the dealership, and the price was exactly as Kyle had quoted it. It was honestly the most straightforward, relaxed car buying experience we have ever had, and best of all, Kyle is just a genuinely nice, honest guy. We’re happy to recommend Putnam Subaru to anyone who is shopping for Subaru! More

PROMPT AND OUTSTANDING CUSTOMER SERVICE I had an appointment to replace my passenger side airbag due to recall. Arian was quick to assist me as I drove in. I let him know I need to pick up I had an appointment to replace my passenger side airbag due to recall. Arian was quick to assist me as I drove in. I let him know I need to pick up my son from school and if he can get my car done sooner then later. Arian worked his magic and had my car done very quickly. He also provided excellent customer service and explained the services I need for my Mazda and some services I may consider getting at Putnum. Also, I love the waiting room which provides great gourmet coffee and pastries. I am grateful for the excellent service. More

Read your paper work carefully My service person did not let me know that I had a significant oil leak that needed a big repair, When I took my car in for an oil change. He gave me My service person did not let me know that I had a significant oil leak that needed a big repair, When I took my car in for an oil change. He gave me my paper work back and sent me on my way like there were no other issues to talk about & Also told me to call on my our to find out what I needed to do about my driver seat that was also having an problem. He asked me to write the number down and call them. So I did, when I called them I was looking at the paper work and read about the oil leak. I called back to arrange to bring the car back for the oil leak to be fixed I asked him if he was ever going to talk to me about this, he said he was sorry but he didn't read it. & said he will help me KNOW find out what can be done on the seat. I still have not heard back regarding the seat. I will call him to follow up ........... More

30k checkup The service was excellent. Car was done when I was told it would be. It cost what I was told. They wanted to do more work, and when I said, no. They d The service was excellent. Car was done when I was told it would be. It cost what I was told. They wanted to do more work, and when I said, no. They didn't badger me. My only complaint is about the waiting area. The TV was blasting. I don't know if another patron turned it up that loud, and the music was playing at the same time. I was trying to work, so that was annoying. But it has nothing to do with my car, so I still say 5 stars. More

Excellent Service I am very pleased with Putnam Mazda Service Department. The mechanics always do an excellent job to keep my car in it's best condition. I commend Ari I am very pleased with Putnam Mazda Service Department. The mechanics always do an excellent job to keep my car in it's best condition. I commend Arion Askarian for his great customer service. He is truly an asset to the group. More