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Putnam Lexus

Redwood City, CA

5.0
274 Reviews

390 Convention Way

Redwood City, CA

94063

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274 Reviews of Putnam Lexus

June 02, 2024

The service advisor Ben was very courteous and professional. Efficient and prompt service. The service status was updated via messages in a timely fashion. More

by pmpaulose
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benjamin Nino
Jun 03, 2024 -

Putnam Lexus responded

Thank you so much for choosing us here for your service needs. It's a pleasure to see that Ben provided you with both quality service and communication and you drove home satisfied. We hope your Lexus is treating you well and we're looking forward to seeing you here at Putnam Lexus again in the future. Regards, Ed Shakalia General Manager ed@putnamlexus.com

May 25, 2024

The service advisor and the technician were courteous, professional and very helpful. They're also very patient in answering questions/ More

by josephyang
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alma Cardenas
May 28, 2024 -

Putnam Lexus responded

Joseph, we're delighted to hear that our team at Putnam Lexus provided you with courteous and professional service. Thanks for sharing your experience! Regards, Ed Shakalia General Manager ed@putnamlexus.com

May 25, 2024

Always efficient and prompt service! My experience with my service advisor has always been very positive. More

by dennisvas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Solomon
May 27, 2024 -

Putnam Lexus responded

Thank you for sharing your positive experience! We're glad to hear that our team at Putnam Lexus consistently provides efficient and prompt service. We appreciate your support! Regards, Ed Shakalia General Manager ed@putnamlexus.com

March 07, 2020

great experience!I Everybody at Putnam Lexus was great! Much better than any other car dealer for service. Professional, timely, and efficient. Nice lounge. Good shutt More

by anndiet
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
joe
March 04, 2020

15K checkup Very easy to make an appointment and sign in for my appointment. Quick turnaround and finished on schedule. Car was spotless when returned. Thank y More

by donl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fred
March 03, 2020

Good management and team. I feel the good management is reflected in the fact that I have generally had a good experience with phone response, service consultants and staff. More

by Dotty's customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ben Nino
March 01, 2020

efficient and clean job it is very good experience at Putnam Lexus. service staff provided very nice advice for the services required. all jobs done in one and half hour. More

by df
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Randy
February 28, 2020

You have a superior rep working at your dealership-(Fadi)-he held me navigate thru my repairs needed for my cars. Repairs/service done right first time. More

by Gewg2000
Recommend Dealer
Yes
Employees Worked With
Fadi, Kim Winkler
February 27, 2020

This dealership is efficient, friendly and thorough. Even though they are remodeling, the waiting area was clean and they offered the sale room waiting area as well. They also remind you to get your service More

by Slimmin
Recommend Dealer
Yes
Employees Worked With
Frank
February 27, 2020

Excellent Service I turned my car in at the time of the appointment. Received a loaner car and was texted that my car was ready in less than 4 hours. More

by dianeschmitz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kim Winkler