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Putnam Lexus

Redwood City, CA

5.0
274 Reviews

390 Convention Way

Redwood City, CA

94063

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274 Reviews of Putnam Lexus

August 18, 2024

Putnam Lexus is my favorite place to have my car repairs done. David Liss is awesome More

by Jose Ramirez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Liss
Aug 19, 2024 -

Putnam Lexus responded

Hi Jose! Thank you for sharing your positive experience with us. We are thrilled to hear that Putnam Lexus is your go-to for car repairs and that David Liss provided exceptional service. We appreciate your support and look forward to serving you again in the future. Regards, The Putnam Lexus Team

August 11, 2024

Professional, friendly, excellent services. Recommended to everyone. Precisely estimate with timely responses in email and text messages. More

by Fongking
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mario
Aug 12, 2024 -

Putnam Lexus responded

Thank you for the kind words! We're thrilled to hear that you had a positive experience with our services. Providing professional and friendly customer service is our top priority, and we're glad that we could meet your expectations. We appreciate your recommendation and hope to serve you again soon! Regards, The Putnam Lexus Team

August 09, 2024

I arrived in Palo Alto from a cross country trip during which my car hit 10,000 miles and I needed to bring it somewhere fairly rapidly. They got me in quickly. The time they had promised ended up being ac More

by sgwarnerp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben
Aug 12, 2024 -

Putnam Lexus responded

We're thrilled to hear about your positive experience with us! We strive to provide efficient and top-notch service to all our customers. Thank you for choosing us for your car maintenance needs. We look forward to serving you again in the future. Regards, The Putnam Lexus Team

August 09, 2024

The service is great and professional. They also address all my needs for my car. More

by Lisa K
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Liss
Aug 12, 2024 -

Putnam Lexus responded

Hi Lisa, thank you for taking the time to share your positive feedback with us! We are thrilled to hear that you found our service to be great and professional, and that we were able to address all your needs for your car. We look forward to serving you again in the future! Regards, The Putnam Lexus Team

July 25, 2024

When you have service agents like Mr. Robert Garcia to assist you in leasing or purchasing a new car, you can have total confidence in what he discusses with you. Mr. Garcia is friendly, More

by Calgirl
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sorry, I don't know the name of the gentleman who assisted me. with the financing papers, but again, he was very friendly, thorough in explaining details for any of my questions. It was a very positive experience.
Jul 26, 2024 -

Putnam Lexus responded

Thank you for taking the time to share your positive experience with Mr. Robert and David here at Putnam Lexus. We are thrilled to hear that you had such outstanding service and that our team was able to provide you with a satisfactory experience. We truly appreciate your kind words! Regards, Ed Shakalia General Manager ed@putnamlexus.com

June 20, 2024

Wow, amazing and professional staff! I love coming in to get my vehicle serviced! Easy, fast and so accommodating, I’m happy! More

by L.alcantar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George , Kim Winkler
Jun 21, 2024 -

Putnam Lexus responded

Thank you so much for the kind words! We're thrilled to hear that you had a great experience with our staff and that you found our service easy and accommodating. We truly appreciate your feedback and hope to see you again soon! Regards, Ed Shakalia General Manager ed@putnamlexus.com

June 17, 2024

Ask for Taz. Patient, calm, low key, no pressure. Very helpful. Still have to be willing to walk away. They are in the sales business. Nice dealership in Redwood More

by Carol
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Taz
Jun 18, 2024 -

Putnam Lexus responded

Hi Carol! Thank you for sharing your experience at our dealership. We're glad to hear that Taz provided excellent service. We strive to create a low-pressure environment for our customers. Your feedback is appreciated, and we hope to see you again soon! Regards, Ed Shakalia General Manager ed@putnamlexus.com

June 09, 2024

It was great all around service from the whole team from sales to finance all the way out the door More

by kevin.m.moloneyjr
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Todd Armenio
Jun 11, 2024 -

Putnam Lexus responded

Kevin, It's a team effort here and we're so happy to see our entire team worked together to provide you with the best car-buying experience possible. Welcome to the Putnam Lexus Family. Should you ever have any questions about anything, please don't hesitate to ask. We're here to help. Regards, Ed Shakalia General Manager ed@putnamlexus.com

June 08, 2024

Professional and friendly service by all. Todd in sales was very helpful and provided amazing service. I left very happy with my new Lexus! More

by Isabel A
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Todd Armenio
Jun 11, 2024 -

Putnam Lexus responded

Isabel, Congrats on your new Lexus and welcome to the family. It's a pleasure to see Todd did a great job getting you into the vehicle you deserved and you drove home satisfied. Thank you for both your business and your feedback and we'll see you here at your first service visit. Regards, Ed Shakalia General Manager ed@putnamlexus.com

June 07, 2024

Customer service is great! They keep you apprised of your car. Highly recommend Putnam Lexus for your service needs and to buy a car!! More

by lovowls
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Liss
Jun 11, 2024 -

Putnam Lexus responded

We take pride in providing quality service and we're so happy that's exactly what you received. Thank you for choosing us for your vehicle needs and thank you for this 5-star review. Until next time! Regards, Ed Shakalia General Manager ed@putnamlexus.com

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