Putnam Lexus

This dealership is efficient, friendly and thorough. Even though they are remodeling, the waiting area was clean and they offered the sale room waiting area as well. They also remind you to get your service though they are remodeling, the waiting area was clean and they offered the sale room waiting area as well. They also remind you to get your service several times. More

Excellent Service I turned my car in at the time of the appointment. Received a loaner car and was texted that my car was ready in less than 4 hours. I turned my car in at the time of the appointment. Received a loaner car and was texted that my car was ready in less than 4 hours. More

Service. I've been patronizing Putnam Lexus for the last 10 years. Very professional, friendly people. They always provide a first-class experience. I will I've been patronizing Putnam Lexus for the last 10 years. Very professional, friendly people. They always provide a first-class experience. I will continue to patronize them going forward. More

Good Experience--Encore! I'm very appreciative of the friendly experience and flexible attitude of the staff. My service manager was Kent who's on top of things and kept me p I'm very appreciative of the friendly experience and flexible attitude of the staff. My service manager was Kent who's on top of things and kept me posted, preventing any kind of surprises. I am always glad to come across Zach who is always in a good and friendly mood, eager to help, and is very smart! Thanks Putnam--see you again at my 60k miles service. More

Fadi always makes sure they get everything right I've brought numerous vehicles here over the years (SC430, RX450H, RX400H, GX470) and had a lot of work done. Fadi is an honest service advisor who p I've brought numerous vehicles here over the years (SC430, RX450H, RX400H, GX470) and had a lot of work done. Fadi is an honest service advisor who provides excellent customer service, and great attention to detail to make sure exactly what you want is done. More

always pleasant and Fred very helpful as well as Greg ! Have worked with Putnam Lexus since 2007 and always very professional. Greg dong has been an allstar for us over the years and why we keep coming back Have worked with Putnam Lexus since 2007 and always very professional. Greg dong has been an allstar for us over the years and why we keep coming back. new man named Fred also very helpful and professional More

Service Consultant Val and his team are excellent! Had a persistent micro leak in one of my tires that Val and his service team solved. All the work was hassle free with great customer service. My over Had a persistent micro leak in one of my tires that Val and his service team solved. All the work was hassle free with great customer service. My overall service experience at Putnam Lexus has been excellent. More

Best dealershiip. Only place I take my car to. Everyone there is very friendly and helpful. Getting an a appointment is never a problem they are very accommodating. there is very friendly and helpful. Getting an a appointment is never a problem they are very accommodating. More

Service Counsultant Kent Nguyen was excellent I did not find your refreshments in the waiting area up to par which was disappointing- it appears you've cut back considerably in recent visits. Giv I did not find your refreshments in the waiting area up to par which was disappointing- it appears you've cut back considerably in recent visits. Given the cost of your service, I'd think you'd want to reconsider your approach. More

Fadi was the wonderful gentleman helping me at the Redwood City Lexus when I brought my car in for an oil change. It was close to the 40K mile service as well so he called to check if I wanted to go a Redwood City Lexus when I brought my car in for an oil change. It was close to the 40K mile service as well so he called to check if I wanted to go ahead with that. After agreeing he called one more time to inform me he found I had a warranty covering all the work...I hadn’t even mentioned the warranty thinking scheduled maintenance was not included. Needless to say I am very happy for Fadi’s thorough investigation! More