Putnam Lexus

Good service Great service, great service advisor. Service was finished when they said it would be done. Have a question. What happened to the snacks? Will be b Great service, great service advisor. Service was finished when they said it would be done. Have a question. What happened to the snacks? Will be back. More

Great Customer Service! I've been to a few dealerships before and Putnam Lexus is by far the smoothest ones. Richard Nguyen (adviser) helped me out. He walked me through the I've been to a few dealerships before and Putnam Lexus is by far the smoothest ones. Richard Nguyen (adviser) helped me out. He walked me through the whole transition to make my hard earned Saturday go smoothly. I recommend this location if you need your car worked on and finished in a respectable timely manner! More

20,000 Mile Service CheckUp Every time I bring my car in for service at Putnam in RWC, I get superior service. The entire staff is courteous and keeps me well informed. I can s Every time I bring my car in for service at Putnam in RWC, I get superior service. The entire staff is courteous and keeps me well informed. I can sit back and relax in the customer lounge whole my car is being serviced. Always a positive experience! More

Scheduled Service Brought my vehicle in for it's scheduled service. A recall notice for the air bag popped up. Fadi made arraignments for a loaner car and the work was Brought my vehicle in for it's scheduled service. A recall notice for the air bag popped up. Fadi made arraignments for a loaner car and the work was done the same day. Great job by Fadi and the service department. More

Excellent service The day and time of service was given to me as I requested. Service was exactly in time frame promised. The place is clean and friendly. So glad I The day and time of service was given to me as I requested. Service was exactly in time frame promised. The place is clean and friendly. So glad I bought my car from your dealership. Thank you! More

Fast, efficient, friendly My Lexus ES350 was treated with tender loving care and returned to me clean and in a timely way. I had a great experience with my adviser, Greg, and My Lexus ES350 was treated with tender loving care and returned to me clean and in a timely way. I had a great experience with my adviser, Greg, and highly recommend him. Also, the women at the customer service desk were friendly and efficient. Have been going to Putnam for 4+ years and recommend them highly. Much better service than I received in either San Jose or Santa Rosa when we lived there. More

Free 5-point check I received excellent service. Lexus reached out to me to offer this free service. Luckily, I didn't need any additional work done at this time. Thanks I received excellent service. Lexus reached out to me to offer this free service. Luckily, I didn't need any additional work done at this time. Thanks! More

100K service I was scheduled for routine service not realizing that 100K service was needed to include coolant flush. Fadi realized I didn't want to spend 4 hours I was scheduled for routine service not realizing that 100K service was needed to include coolant flush. Fadi realized I didn't want to spend 4 hours of my Saturday sitting in the lounge so quickly arranged a loaner car. The car was ready sooner than anticipated which was a bonus. Thank you Fadi. More

Great Service This was our first service appointment with our new car and we are so happy that we chose Putnam! The service department and Fadi Soudah were very pr This was our first service appointment with our new car and we are so happy that we chose Putnam! The service department and Fadi Soudah were very professional, polite, and explained all the details of our visit. More