Putnam Lexus

20,000 Mile Service CheckUp Every time I bring my car in for service at Putnam in RWC, I get superior service. The entire staff is courteous and keeps me well informed. I can s Every time I bring my car in for service at Putnam in RWC, I get superior service. The entire staff is courteous and keeps me well informed. I can sit back and relax in the customer lounge whole my car is being serviced. Always a positive experience! More

Scheduled Service Brought my vehicle in for it's scheduled service. A recall notice for the air bag popped up. Fadi made arraignments for a loaner car and the work was Brought my vehicle in for it's scheduled service. A recall notice for the air bag popped up. Fadi made arraignments for a loaner car and the work was done the same day. Great job by Fadi and the service department. More

Excellent service The day and time of service was given to me as I requested. Service was exactly in time frame promised. The place is clean and friendly. So glad I The day and time of service was given to me as I requested. Service was exactly in time frame promised. The place is clean and friendly. So glad I bought my car from your dealership. Thank you! More

Fast, efficient, friendly My Lexus ES350 was treated with tender loving care and returned to me clean and in a timely way. I had a great experience with my adviser, Greg, and My Lexus ES350 was treated with tender loving care and returned to me clean and in a timely way. I had a great experience with my adviser, Greg, and highly recommend him. Also, the women at the customer service desk were friendly and efficient. Have been going to Putnam for 4+ years and recommend them highly. Much better service than I received in either San Jose or Santa Rosa when we lived there. More

100K service I was scheduled for routine service not realizing that 100K service was needed to include coolant flush. Fadi realized I didn't want to spend 4 hours I was scheduled for routine service not realizing that 100K service was needed to include coolant flush. Fadi realized I didn't want to spend 4 hours of my Saturday sitting in the lounge so quickly arranged a loaner car. The car was ready sooner than anticipated which was a bonus. Thank you Fadi. More

Free 5-point check I received excellent service. Lexus reached out to me to offer this free service. Luckily, I didn't need any additional work done at this time. Thanks I received excellent service. Lexus reached out to me to offer this free service. Luckily, I didn't need any additional work done at this time. Thanks! More

Great Service This was our first service appointment with our new car and we are so happy that we chose Putnam! The service department and Fadi Soudah were very pr This was our first service appointment with our new car and we are so happy that we chose Putnam! The service department and Fadi Soudah were very professional, polite, and explained all the details of our visit. More

Excellent Customer Service From the moment you look at the vehicles to all my service appointments, everyone is amazing. Robert Garcia is my go to guy. He is professional and kn From the moment you look at the vehicles to all my service appointments, everyone is amazing. Robert Garcia is my go to guy. He is professional and knowledgeable and gives wonderful follow up. Very pleasant to work with and represents the Putnam brand very well. More

The employees are professional and friendly. The dealership is reliable and professional. We have been working with this dealer for over 10 years and they have been fantastic all the way around. The dealership is reliable and professional. We have been working with this dealer for over 10 years and they have been fantastic all the way around. More