
Putnam Lexus
Redwood City, CA
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288 Reviews of Putnam Lexus
Professional, attentive service! This was my first expereince with Val and I was exceptionally well pleased with his attentive service. I will definitly return ofr future maintenance This was my first expereince with Val and I was exceptionally well pleased with his attentive service. I will definitly return ofr future maintenance on my Lexus. The car wash is an added treated. Everyone at Putnam was helpful and very friendly. More
Great Customer Service My recent experience leasing a car at Putnam Lexus was excellent. Very efficient, friendly, and helpful. The staff are seasoned pros. I will definit My recent experience leasing a car at Putnam Lexus was excellent. Very efficient, friendly, and helpful. The staff are seasoned pros. I will definitely be back. More
Robert Garcia I have been working with Robert Garcia ever since he arrived and he has always made buying leasing a great experience. Knowledgeable, listens, creativ I have been working with Robert Garcia ever since he arrived and he has always made buying leasing a great experience. Knowledgeable, listens, creative, never any pressure. A real pro. More
Service Clear explanations written and oral Cleanliness of facility. Ease of obtaining loaner vehicle while mine was being serviced. Servicing was done withi Clear explanations written and oral Cleanliness of facility. Ease of obtaining loaner vehicle while mine was being serviced. Servicing was done within predicted time and followed by prompt phone call. More
Greg lives by the mantra customers first I now love taking my vehicle to Putnam Lexus service. Why? Because of Greg Dong. From the moment I pull in to the moment I pick up my vehicle, Greg I now love taking my vehicle to Putnam Lexus service. Why? Because of Greg Dong. From the moment I pull in to the moment I pick up my vehicle, Greg is cordial and the utmost professional. If Greg had a bad day, I would never know, because he always has a smile. What I most appreciate is Greg's methodical communication. He clearly explains work that is recommended and work that has been done on the vehicle. In addition, he also arranged shuttle service so I could be dropped off at my work in Mountain View and also picked up there when my vehicle is ready. Thank you Greg for the wonderful service. More
Smooth Experience Transferred my expiring lease to a new Lexus and a new lease. The technology training was very good. And Mo and John paired my garage door opener an Transferred my expiring lease to a new Lexus and a new lease. The technology training was very good. And Mo and John paired my garage door opener and completed the items not completed the day before. A very smooth experience. More
Fantastic service! Greg Dong is wonderful! I've always experienced great service at your dealership, and make sure to share this opinion with my friends - easy of booking process, confirmation I've always experienced great service at your dealership, and make sure to share this opinion with my friends - easy of booking process, confirmation process, adherence to time estimates, etc. This past visit was really exceptional - Greg Dong was thorough, honest, and very professional! More
Excellent customer service Great experience with Putnam Lexus Service Dept and service advisor Greg Dong. Response time and excellent customer service is greatly appreciated. A Great experience with Putnam Lexus Service Dept and service advisor Greg Dong. Response time and excellent customer service is greatly appreciated. Always a very positive experience. More
Excellent service as always Excellent service. Fadi is the best! There's no better service writer at Lexus. I wouldn't consider going anywhere else for a car or service. Excellent service. Fadi is the best! There's no better service writer at Lexus. I wouldn't consider going anywhere else for a car or service. More
Good service Service Consultant was very friendly and reliable with service minded. I have brought my car into this dealer for check up in the past several years Service Consultant was very friendly and reliable with service minded. I have brought my car into this dealer for check up in the past several years while I always feel comfortable when I pick it up. More