Putnam Lexus

Greg lives by the mantra customers first I now love taking my vehicle to Putnam Lexus service. Why? Because of Greg Dong. From the moment I pull in to the moment I pick up my vehicle, Greg I now love taking my vehicle to Putnam Lexus service. Why? Because of Greg Dong. From the moment I pull in to the moment I pick up my vehicle, Greg is cordial and the utmost professional. If Greg had a bad day, I would never know, because he always has a smile. What I most appreciate is Greg's methodical communication. He clearly explains work that is recommended and work that has been done on the vehicle. In addition, he also arranged shuttle service so I could be dropped off at my work in Mountain View and also picked up there when my vehicle is ready. Thank you Greg for the wonderful service. More

Excellent customer service Great experience with Putnam Lexus Service Dept and service advisor Greg Dong. Response time and excellent customer service is greatly appreciated. A Great experience with Putnam Lexus Service Dept and service advisor Greg Dong. Response time and excellent customer service is greatly appreciated. Always a very positive experience. More

Fantastic service! Greg Dong is wonderful! I've always experienced great service at your dealership, and make sure to share this opinion with my friends - easy of booking process, confirmation I've always experienced great service at your dealership, and make sure to share this opinion with my friends - easy of booking process, confirmation process, adherence to time estimates, etc. This past visit was really exceptional - Greg Dong was thorough, honest, and very professional! More

Smooth Experience Transferred my expiring lease to a new Lexus and a new lease. The technology training was very good. And Mo and John paired my garage door opener an Transferred my expiring lease to a new Lexus and a new lease. The technology training was very good. And Mo and John paired my garage door opener and completed the items not completed the day before. A very smooth experience. More

Excellent service as always Excellent service. Fadi is the best! There's no better service writer at Lexus. I wouldn't consider going anywhere else for a car or service. Excellent service. Fadi is the best! There's no better service writer at Lexus. I wouldn't consider going anywhere else for a car or service. More

Good service Service Consultant was very friendly and reliable with service minded. I have brought my car into this dealer for check up in the past several years Service Consultant was very friendly and reliable with service minded. I have brought my car into this dealer for check up in the past several years while I always feel comfortable when I pick it up. More

Great buying experience- painless and fast! Thanks to Joe Ja’bari-Lexus internet sales manager our buying experience was quick and painless. Joe was able to accommodate our schedule and even had Thanks to Joe Ja’bari-Lexus internet sales manager our buying experience was quick and painless. Joe was able to accommodate our schedule and even had the car delivered to us in Pleasanton. Thanks for an excellent transaction! More

AAA SERVICE. Excellent, perfect 10, will definitely go back here for my next service. They make it comfortable from scheduling an appointment to the end of service Excellent, perfect 10, will definitely go back here for my next service. They make it comfortable from scheduling an appointment to the end of service. Highly recommended. More

smooth and easy transaction This was a seamless transaction - I am very pleased. Greg Dong, in particular did a fine job keeping everything on track. Drop off was easy and conven This was a seamless transaction - I am very pleased. Greg Dong, in particular did a fine job keeping everything on track. Drop off was easy and convenient. More

30,000 regular maintenance Service advisor and associates very nice and informative. Kept me informed through the day on the progress. One issue with a noise in the rear of the Service advisor and associates very nice and informative. Kept me informed through the day on the progress. One issue with a noise in the rear of the car was resolved. Picked it up after being washed and vacuumed. So nice! More