Putnam Lexus

35K Service Service was quick and they checked everything that I asked of them. It was great that they finished earlier than expected. They also did a great job Service was quick and they checked everything that I asked of them. It was great that they finished earlier than expected. They also did a great job cleaning/washing my car. More

Great Service at Putnam Fred explained the service items clearly, made me feel that my car was being taking care of instead of being oversold of the unnecessary items. Fred explained the service items clearly, made me feel that my car was being taking care of instead of being oversold of the unnecessary items. More

Excellent Customer Service Fadi Soudah is our go to Customer Service representative when we need work done on our Lexus. He is super helpful and always explains in detail what Fadi Soudah is our go to Customer Service representative when we need work done on our Lexus. He is super helpful and always explains in detail what work will be done. We trust him 100% and I will not schedule service appointments with any other representative. More

Good service Great service, great service advisor. Service was finished when they said it would be done. Have a question. What happened to the snacks? Will be b Great service, great service advisor. Service was finished when they said it would be done. Have a question. What happened to the snacks? Will be back. More

Great Customer Service! I've been to a few dealerships before and Putnam Lexus is by far the smoothest ones. Richard Nguyen (adviser) helped me out. He walked me through the I've been to a few dealerships before and Putnam Lexus is by far the smoothest ones. Richard Nguyen (adviser) helped me out. He walked me through the whole transition to make my hard earned Saturday go smoothly. I recommend this location if you need your car worked on and finished in a respectable timely manner! More

20,000 Mile Service CheckUp Every time I bring my car in for service at Putnam in RWC, I get superior service. The entire staff is courteous and keeps me well informed. I can s Every time I bring my car in for service at Putnam in RWC, I get superior service. The entire staff is courteous and keeps me well informed. I can sit back and relax in the customer lounge whole my car is being serviced. Always a positive experience! More

Scheduled Service Brought my vehicle in for it's scheduled service. A recall notice for the air bag popped up. Fadi made arraignments for a loaner car and the work was Brought my vehicle in for it's scheduled service. A recall notice for the air bag popped up. Fadi made arraignments for a loaner car and the work was done the same day. Great job by Fadi and the service department. More

Excellent service The day and time of service was given to me as I requested. Service was exactly in time frame promised. The place is clean and friendly. So glad I The day and time of service was given to me as I requested. Service was exactly in time frame promised. The place is clean and friendly. So glad I bought my car from your dealership. Thank you! More

Fast, efficient, friendly My Lexus ES350 was treated with tender loving care and returned to me clean and in a timely way. I had a great experience with my adviser, Greg, and My Lexus ES350 was treated with tender loving care and returned to me clean and in a timely way. I had a great experience with my adviser, Greg, and highly recommend him. Also, the women at the customer service desk were friendly and efficient. Have been going to Putnam for 4+ years and recommend them highly. Much better service than I received in either San Jose or Santa Rosa when we lived there. More