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Putnam Lexus
Redwood City, CA
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283 Reviews of Putnam Lexus
six-month checkup I have been coming to Putnam Lexus since I bought my car in 2015. Gordon has always taken care of me. Since he is no longer with Putnam, I had the g I have been coming to Putnam Lexus since I bought my car in 2015. Gordon has always taken care of me. Since he is no longer with Putnam, I had the great opportunity of working with Fadi. Thank you, Fadi! More
Service Our service was fast and efficient. Kent made the whole process very smooth and clearly states what we needed to get our vehicle going again. Our service was fast and efficient. Kent made the whole process very smooth and clearly states what we needed to get our vehicle going again. More
Excellent Front End Repair Work Kent N is very knowledgeable and makes it clear what is being done to the vehicle. The printed handouts are particularly helpful in showing exactly wh Kent N is very knowledgeable and makes it clear what is being done to the vehicle. The printed handouts are particularly helpful in showing exactly what is being repaired. More
Well handled An oversight on the first service call was handled very well on the second visit with no additional charge. Much appreciated. Certainly enhances my de An oversight on the first service call was handled very well on the second visit with no additional charge. Much appreciated. Certainly enhances my decision to keep using your service. Doug Gong was very pleasant and helpful. More
Professional, attentive service! This was my first expereince with Val and I was exceptionally well pleased with his attentive service. I will definitly return ofr future maintenance This was my first expereince with Val and I was exceptionally well pleased with his attentive service. I will definitly return ofr future maintenance on my Lexus. The car wash is an added treated. Everyone at Putnam was helpful and very friendly. More
puchase two car Ming Tan has been working with my wife and I for several months on the cars that we wanted to buy. Ming is great on follow up and get things done an Ming Tan has been working with my wife and I for several months on the cars that we wanted to buy. Ming is great on follow up and get things done and on time. He is also good at customer service and relationship. More
Great Customer Service My recent experience leasing a car at Putnam Lexus was excellent. Very efficient, friendly, and helpful. The staff are seasoned pros. I will definit My recent experience leasing a car at Putnam Lexus was excellent. Very efficient, friendly, and helpful. The staff are seasoned pros. I will definitely be back. More
Robert Garcia I have been working with Robert Garcia ever since he arrived and he has always made buying leasing a great experience. Knowledgeable, listens, creativ I have been working with Robert Garcia ever since he arrived and he has always made buying leasing a great experience. Knowledgeable, listens, creative, never any pressure. A real pro. More
Service Clear explanations written and oral Cleanliness of facility. Ease of obtaining loaner vehicle while mine was being serviced. Servicing was done withi Clear explanations written and oral Cleanliness of facility. Ease of obtaining loaner vehicle while mine was being serviced. Servicing was done within predicted time and followed by prompt phone call. More
Greg lives by the mantra customers first I now love taking my vehicle to Putnam Lexus service. Why? Because of Greg Dong. From the moment I pull in to the moment I pick up my vehicle, Greg I now love taking my vehicle to Putnam Lexus service. Why? Because of Greg Dong. From the moment I pull in to the moment I pick up my vehicle, Greg is cordial and the utmost professional. If Greg had a bad day, I would never know, because he always has a smile. What I most appreciate is Greg's methodical communication. He clearly explains work that is recommended and work that has been done on the vehicle. In addition, he also arranged shuttle service so I could be dropped off at my work in Mountain View and also picked up there when my vehicle is ready. Thank you Greg for the wonderful service. More