Putnam Lexus
Redwood City, CA
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276 Reviews of Putnam Lexus
Service Exceeded Ecpectations Excellent communications and service from appointment to departure. Comfortable and clean waiting area. Service took less than an hour. Follow up repo Excellent communications and service from appointment to departure. Comfortable and clean waiting area. Service took less than an hour. Follow up report was thorough yet clear. More
Excellent service. Always a pleasant experience. Much work had to be done on my 17 year old Lexus, and the car had to be kept overnight. The shuttle service worked wel Always a pleasant experience. Much work had to be done on my 17 year old Lexus, and the car had to be kept overnight. The shuttle service worked well. I was notified when the Lexus would be available and the shuttle was here to pick me up in due time. The Lexus runs as good as new. More
ES=Excellent Service This experience was comparable to every experience I've had at Putnam since 1993: Excellent Service! Whether purchasing a used or new car, or leasin This experience was comparable to every experience I've had at Putnam since 1993: Excellent Service! Whether purchasing a used or new car, or leasing a car, or having my car serviced, I've enjoyed every encounter at Putnam Lexus -- friendly, courteous, competent and responsive people. My next car will be from Putnam. More
six-month checkup I have been coming to Putnam Lexus since I bought my car in 2015. Gordon has always taken care of me. Since he is no longer with Putnam, I had the g I have been coming to Putnam Lexus since I bought my car in 2015. Gordon has always taken care of me. Since he is no longer with Putnam, I had the great opportunity of working with Fadi. Thank you, Fadi! More
Service Our service was fast and efficient. Kent made the whole process very smooth and clearly states what we needed to get our vehicle going again. Our service was fast and efficient. Kent made the whole process very smooth and clearly states what we needed to get our vehicle going again. More
Excellent Front End Repair Work Kent N is very knowledgeable and makes it clear what is being done to the vehicle. The printed handouts are particularly helpful in showing exactly wh Kent N is very knowledgeable and makes it clear what is being done to the vehicle. The printed handouts are particularly helpful in showing exactly what is being repaired. More
Well handled An oversight on the first service call was handled very well on the second visit with no additional charge. Much appreciated. Certainly enhances my de An oversight on the first service call was handled very well on the second visit with no additional charge. Much appreciated. Certainly enhances my decision to keep using your service. Doug Gong was very pleasant and helpful. More
Professional, attentive service! This was my first expereince with Val and I was exceptionally well pleased with his attentive service. I will definitly return ofr future maintenance This was my first expereince with Val and I was exceptionally well pleased with his attentive service. I will definitly return ofr future maintenance on my Lexus. The car wash is an added treated. Everyone at Putnam was helpful and very friendly. More
puchase two car Ming Tan has been working with my wife and I for several months on the cars that we wanted to buy. Ming is great on follow up and get things done an Ming Tan has been working with my wife and I for several months on the cars that we wanted to buy. Ming is great on follow up and get things done and on time. He is also good at customer service and relationship. More
Great Customer Service My recent experience leasing a car at Putnam Lexus was excellent. Very efficient, friendly, and helpful. The staff are seasoned pros. I will definit My recent experience leasing a car at Putnam Lexus was excellent. Very efficient, friendly, and helpful. The staff are seasoned pros. I will definitely be back. More