Putnam Lexus

Good service Service Consultant was very friendly and reliable with service minded. I have brought my car into this dealer for check up in the past several years Service Consultant was very friendly and reliable with service minded. I have brought my car into this dealer for check up in the past several years while I always feel comfortable when I pick it up. More

AAA SERVICE. Excellent, perfect 10, will definitely go back here for my next service. They make it comfortable from scheduling an appointment to the end of service Excellent, perfect 10, will definitely go back here for my next service. They make it comfortable from scheduling an appointment to the end of service. Highly recommended. More

Great buying experience- painless and fast! Thanks to Joe Ja’bari-Lexus internet sales manager our buying experience was quick and painless. Joe was able to accommodate our schedule and even had Thanks to Joe Ja’bari-Lexus internet sales manager our buying experience was quick and painless. Joe was able to accommodate our schedule and even had the car delivered to us in Pleasanton. Thanks for an excellent transaction! More

smooth and easy transaction This was a seamless transaction - I am very pleased. Greg Dong, in particular did a fine job keeping everything on track. Drop off was easy and conven This was a seamless transaction - I am very pleased. Greg Dong, in particular did a fine job keeping everything on track. Drop off was easy and convenient. More

30,000 regular maintenance Service advisor and associates very nice and informative. Kept me informed through the day on the progress. One issue with a noise in the rear of the Service advisor and associates very nice and informative. Kept me informed through the day on the progress. One issue with a noise in the rear of the car was resolved. Picked it up after being washed and vacuumed. So nice! More

Pleasant experience Trade in ESh 2017 to ESh 2019. I'm very satisfied my decision which was a very good purchase. I worked with sales person, Robert Garcia who I have b Trade in ESh 2017 to ESh 2019. I'm very satisfied my decision which was a very good purchase. I worked with sales person, Robert Garcia who I have been many previous Lexus auto purchases. I'm very happy with his service provided to me. More

Persistent, Timely, Slightly Expensive When the next check up is due, Putnam sends you multiple reminders, which feels a bit much but helps to keep on schedule. Service managers are very cl When the next check up is due, Putnam sends you multiple reminders, which feels a bit much but helps to keep on schedule. Service managers are very clear and concise and will update you with emails and text messages. Only problem is that I seem to end up spending more than planned at almost every service - but I guess that goes with owning a luxury vehicle. More

65K service My 65k service went very smoothly. The service was completed by the predicted time, communication was excellent with Joe, and the car was super clean My 65k service went very smoothly. The service was completed by the predicted time, communication was excellent with Joe, and the car was super clean when I picked it up! More

Pain free Service When I visit the Lexus service dept, they always take the time to hear my concerns and offer a thorough and complete assessment. I often work on the When I visit the Lexus service dept, they always take the time to hear my concerns and offer a thorough and complete assessment. I often work on the car myself so I know what the work involves. No shortcuts and always a complete job! The service rep is always on top of his workload. ......and they always provide a wash on the car! What more can you ask. More

EVERYTHING WENT WELL WAS TOLD IT WOULD TAKE TWO HOURS FOR SERVICE TO BE COMPLETED. IT TOOK AN HOUR AND A HALF. I WAITED IN THE LOUNGE. FOOD USED TO BE PROVIDED BUT NOW WAS TOLD IT WOULD TAKE TWO HOURS FOR SERVICE TO BE COMPLETED. IT TOOK AN HOUR AND A HALF. I WAITED IN THE LOUNGE. FOOD USED TO BE PROVIDED BUT NOW ONLY BEVERAGES. THAT STILL WAS O.K. More