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Putnam Lexus

Redwood City, CA

5.0
274 Reviews

390 Convention Way

Redwood City, CA

94063

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274 Reviews of Putnam Lexus

July 29, 2019

Excellent service from the team and especially Valentin Lan. Thank you Putnam Lexus! You take great care of me and my car. Valentine Lan explained everything clearly and was very attentive. I needed normal serv More

by Gale
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Valentine Lan
July 25, 2019

435,300 miles and counting! I love my car and Putnam Lexus keeps it going! And they scrape the bug guts off the front window every time I bring it in :-) More

by Xyndi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Nguyen
July 18, 2019

Easy appt from beginning to the end Joe B was great. He was polite, informative and patient with all my questions. Excellent customer service. He also arranged for a loaner car which More

by dholden
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe B, Randy, Maria and judith
July 18, 2019

Fantastic service Wow!!! From the time I drove into the garage til the time I picked up my vehicle, I received prompt, courteous service. The service rep listened to m More

by OdessaT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Randy
July 17, 2019

Taking customer service to a whole other level I can not say enough about the services I get at Putnam Lexus. I am treated like royalty every time I bring any of my cars in! I get the same overall More

by Jnguyenduong
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fadi, Walter
July 13, 2019

It was so easy and took care of my car's needs ...which my car "tells" me that it needs when it does!?! As my husband passed away a few years ago and he used to take care of my car, Lexus has pro More

by Gingerbread
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Randy
July 13, 2019

All about Joe Joe Ja'bari is a reason I chose Putnam Lexus & he's the main reason for my excellent rating. Joe is super-professional, treated me with dignity & resp More

by Lana
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Ja'bari, & Mo (don't know the last name)
July 12, 2019

Joe was great and service hassle free Joe was very professional and the service was done efficiently, and completed by the needed time. Thank you for the service this week. Best regards. More

by Alex
Customer Service
Recommend Dealer
Yes
Employees Worked With
Joe (not sure last name) the service consultant
July 11, 2019

Excellent service. Attentive employees. Respectful. Professional. Organized. On time. Wonderful shuttle service. Coffee is also good.:))) you’re courteous and More

by Azizeh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kim Winkler
July 09, 2019

Timely, courteous, explained what would be done and did it Integrity is telling someone what you're going to do in clear terms and doing it. That is what I experienced both in scheduling and execution More

by allan1945
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fred
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