Putnam Lexus
Redwood City, CA
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277 Reviews of Putnam Lexus
Fully satisfied with the way we were treated Our sales person, Robert Garcia, went the extra mile in many ways to help us get the car we wanted. He was outstanding. And we're thankful we had him Our sales person, Robert Garcia, went the extra mile in many ways to help us get the car we wanted. He was outstanding. And we're thankful we had him to work with. More
Excellent Service! Good quality and fast service. The service consultant, Fadi Soudah, gave a detail explanation regarding your vehicle status. Very good service and t Good quality and fast service. The service consultant, Fadi Soudah, gave a detail explanation regarding your vehicle status. Very good service and the vehicle was washed shining. More
Great visit! Kent Nguyen treated me perfectly and I'm extremely satisfied with his explanation and everything was clear! Car came out perfectly and I will definit Kent Nguyen treated me perfectly and I'm extremely satisfied with his explanation and everything was clear! Car came out perfectly and I will definitely go back to Putnam Lexus! More
Sharp people, excellent and timely service execution. See the Title above, it says it all. A 5 rating is a 5-rating there is no higher rating and nothing more needs to be said. See the Title above, it says it all. A 5 rating is a 5-rating there is no higher rating and nothing more needs to be said. More
Great service Winston Lam has always been my service advisor. He is professional, courteous and consistently helpful. I’ve had several friends interested in new car Winston Lam has always been my service advisor. He is professional, courteous and consistently helpful. I’ve had several friends interested in new cars and referred them to Putnam. One friend was going to buy at another dealer until I convinced them Putnam would be the way to go. They subsequently bought a new Lexus at Putnam. More
As promised My car was delivered at the promised time with the requested items checked and the car washed and cleaned. They even replaced the battery in the key f My car was delivered at the promised time with the requested items checked and the car washed and cleaned. They even replaced the battery in the key fob. Thank you More
A convert I bought my first Lexus at Putnam and stopped going because of the service department. I recently bought a new Lexus and had to have something replace I bought my first Lexus at Putnam and stopped going because of the service department. I recently bought a new Lexus and had to have something replaced so I gad no choice but to go to Putnam’s service center. Over the years, or perhaps due to management changes the service team has vastly improved. My most recent service was outstanding. My service rep was on it, responsive and delivered what he committed to. I can’t ask for more. Nice job.! More
Service of car Randy the customer service rep did a GREAT job in informing me about status of car and had valuable trust information as to how to proceed in the futu Randy the customer service rep did a GREAT job in informing me about status of car and had valuable trust information as to how to proceed in the future. NEW car for me. More
Great service! Very efficient service and friendly personnel. My service contact was Fred Young. He was friendly, made sure I was welcomed, and made sure all of m Very efficient service and friendly personnel. My service contact was Fred Young. He was friendly, made sure I was welcomed, and made sure all of my service needs were satisfied. More
Excellent service Fred explained thoroughly the service needs of our cars and our options. He was friendly and professional. The cost for some of the repairs is quite h Fred explained thoroughly the service needs of our cars and our options. He was friendly and professional. The cost for some of the repairs is quite high and that would be my only complaint. More