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Putnam Lexus

Redwood City, CA

5.0
274 Reviews

390 Convention Way

Redwood City, CA

94063

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274 Reviews of Putnam Lexus

September 05, 2019

Positive, friendly, no-pressure experience. My wife and both drive a Lexus. We have our cars serviced at Putnam regularly. The service there is outstanding, and it carries over into the sales de More

by Lexus Lover
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Garcia
September 05, 2019

Timely service for 5K service Quick service for 5K service and appreciate washing car. Did not vacuum rear deck because of food bags covering mat. I should have removed bags befor More

by Dan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fred Young
September 04, 2019

The sales person arranged for loaner car I was given a loaner care and when service was completed someone srove my car to my home and took nack the loaner. I live over 10 miles away and this More

by asklar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kim Winkler
September 03, 2019

Excellent Service. Thank you. I use only Lexus for the service of my vehicle, which I’m owned since 2008, and I’ve been very happy with Lexus’ service. Thank you More

by JaniceJumper123!
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fadi Soudah
August 30, 2019

Excellent assistance. No wait time. Hi, I am Karin Freuler. I brought the car in and own the car. I am not Richard Trihy. Thank you so much for everything. More

by Karin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Val
August 28, 2019

service Love the service dept; can't say much about the sales department. There is a reason why I bought my last two Lexus cars in Pleasanton. More

by sissy
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh
August 28, 2019

Service was shorter than predicted. Fadi had 2 service techs working on my car since I was waiting for it. He went over the work I should have in my next service. More

by lexustoshiko444
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fadi
August 24, 2019

Fully satisfied with the way we were treated Our sales person, Robert Garcia, went the extra mile in many ways to help us get the car we wanted. He was outstanding. And we're thankful we had him More

by Lexus Lover
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Garcia
August 20, 2019

Excellent Service! Good quality and fast service. The service consultant, Fadi Soudah, gave a detail explanation regarding your vehicle status. Very good service and t More

by Peter
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fadi Soudah
August 20, 2019

Great visit! Kent Nguyen treated me perfectly and I'm extremely satisfied with his explanation and everything was clear! Car came out perfectly and I will definit More

by Hiro123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kent Nguyen
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