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Putnam Lexus

Redwood City, CA

5.0
277 Reviews

390 Convention Way

Redwood City, CA

94063

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277 Reviews of Putnam Lexus

July 12, 2019

Joe was great and service hassle free Joe was very professional and the service was done efficiently, and completed by the needed time. Thank you for the service this week. Best regards. More

by Alex
Customer Service
Recommend Dealer
Yes
Employees Worked With
Joe (not sure last name) the service consultant
July 11, 2019

Excellent service. Attentive employees. Respectful. Professional. Organized. On time. Wonderful shuttle service. Coffee is also good.:))) you’re courteous and More

by Azizeh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kim Winkler
July 09, 2019

Outstanding Service (Service by Ken) I received outstanding service by Ken who was courteous and totally focused on serving the customer's needs--at a very short notice, after a nail had More

by Red RX450h
Recommend Dealer
Yes
Employees Worked With
Ken
July 09, 2019

Timely, courteous, explained what would be done and did it Integrity is telling someone what you're going to do in clear terms and doing it. That is what I experienced both in scheduling and execution More

by allan1945
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fred
July 09, 2019

Excellent Service Professional service, met commitments on schedules and cost estimates. No surprises. This was a major service, 155,000 miles, and as would be expected More

by TonyA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fred Young
July 06, 2019

Friendly, no pressure, very professional Friendly personnel, no pressure, very professional, answered all questions, if didn't know got back to us. Just a great overall experience. Joe Ja More

by Lexus2019
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Ja'bari
July 01, 2019

nothing but the best experience at Putnam lexus Excellent service and people that work there. Couldn't remember all their names but they all were wonderful and very helpful . Would definitely come More

by Lexus
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
don't remember other people's names but they were all great, Kim Winkler
July 01, 2019

All good Everything was great. Everyone at Putnam Lexus were very courteous, accommodating and knowledgeable.. They politely handled my all of my concerns and More

by Smooth
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard, Peter, Robert, Kim Winkler
June 28, 2019

Great work and diagnostics. Personal service by Greg Dong. Long-time customer here. Delighted Greg Dong was promoted to service manager. Dependable service, great advice, experienced employees. Bought new and More

by Lexus Lady
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Greg Dong, Walter
June 28, 2019

Five star buying experience My wife and I have never had a better buying experience. David M, who substituted for David J because he was busy, was very help and patient. Both Dav More

by rpsds
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Jenner and David Mehtabuddin
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