Putnam Lexus
Redwood City, CA
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274 Reviews of Putnam Lexus
Thorough service. Quick service. Outstanding service. Always well done, on time Handled all issues well we’ll as usual. Service advisor listened and responded on professional manner. Outstanding service. Always well done, on time Handled all issues well we’ll as usual. Service advisor listened and responded on professional manner. Great job More
Very pleasant experience I found everyone that I met in the Service Department were all so pleasant and polite. The person who helped me, Richard Nguyen, was attentive and kno I found everyone that I met in the Service Department were all so pleasant and polite. The person who helped me, Richard Nguyen, was attentive and knowledgeable. I am very impressed with the whole customer first culture at Putnam Lexus. I live much closer to Stevens Creek Lexus but I don't mind the extra drive to Putnam Lexus, with both of my Lexus. More
Only place to get your Lexus We've bought 2 Lexus vehicles from Putnam Lexus. They routinely go above and beyond to make your car search as easy as possible. We bought a new Lexus We've bought 2 Lexus vehicles from Putnam Lexus. They routinely go above and beyond to make your car search as easy as possible. We bought a new Lexus RX 450H back in 2011. The purchase and followup appointments were very easy and not stressful. We recently traded in a 2019 Toyota RAV4 as I just could not get myself to love and walked away with a 2019 Lexus UX 250H. LOVE IT! You can't go wrong buying through them, they will help make the buying experience something to enjoy. More
Team was great Everyone was great. Joe was easy to work with and very helpful. While Joe went to go our the car from a lot, Robert took the time to show us how to u Everyone was great. Joe was easy to work with and very helpful. While Joe went to go our the car from a lot, Robert took the time to show us how to use the info system in another car. Once I got my car, I had to put my bike in the back. They were closing, another employee stayed and made sure I had everything I needed to get my bike in the car without getting it dirty. He even came back 5 minutes later with a town just in case I need more protection. I was blown away that he would stay late to help me even though he did not sell me the car. I have to go back to the dealership to find out his name. More
Joe Ja’Bari, sales, was extremely knowledgeable and helpful in making our decision for our next Lexus vehicle. We had a very positive experience working with Joe. helpful in making our decision for our next Lexus vehicle. We had a very positive experience working with Joe. More
Emergency service We had a blown tire and were towed to Putnam Lexus for service at 5 p.m. and were provided a courtesy car and the service was completed by 11 a.m. the We had a blown tire and were towed to Putnam Lexus for service at 5 p.m. and were provided a courtesy car and the service was completed by 11 a.m. the following day.We had purchased the vehicle at Putnam but had relocated but Putnam had our vehicle records and our service experience was excellent. Thank you. More
My advisor, Fadi, was very helpful. Fadi was very helpful - much better than my first experience before I knew about him! I feel like I am going to be in good hands now that I am workin Fadi was very helpful - much better than my first experience before I knew about him! I feel like I am going to be in good hands now that I am working with him. More
Efficient Routine scheduled service; Joe was helpful. Waiting room and check out service pleasant. Snack options a little sparse by the late morning when I wa Routine scheduled service; Joe was helpful. Waiting room and check out service pleasant. Snack options a little sparse by the late morning when I was there. More
Excellent Service Fadi is the reason I have now bought my third Lexus from you dealership, and why I always take my vehicles to you for service. Top notch, trustworthy, Fadi is the reason I have now bought my third Lexus from you dealership, and why I always take my vehicles to you for service. Top notch, trustworthy, professional. More