Putnam Lexus

Randy was wonderful Randy really took care of me and I really appreciate his professionalism and help with everything. Car was ready when he said it would be ready. Felt Randy really took care of me and I really appreciate his professionalism and help with everything. Car was ready when he said it would be ready. Felt very well taken care of. More

Amazing customer service and very skilled mechanics! Putnam Lexus always exceed my expectations. Joe B is super awesome, friendly and very understanding. Unlike other dealership experiences that were ext Putnam Lexus always exceed my expectations. Joe B is super awesome, friendly and very understanding. Unlike other dealership experiences that were extremely disappointing, Putnam Lexus in Redwood City put the customers concerns first and work with you be able to continue to provide excellent care for your car as well as being conscientious of your budget. Putnam Lexus does not try to add unnecessary expenses to the service visit but they provide whats needed very honestly. I have a 2015 Lexus IS250 Crafted Line and each time i take it for service my car comes back feeling like its brand new again.The ladies at the service desk are super friendly, so professional and quick. Overall Putnam Lexus is the place to go for any of your car's needs!! Thank you Putnam Lexus and staff! More

Top Customer Service I always enjoy the top customer service at the Putnum Lexus. In particular, My Service Advisor, Richard Nguyen is very knowledgeable and professional I always enjoy the top customer service at the Putnum Lexus. In particular, My Service Advisor, Richard Nguyen is very knowledgeable and professional. He always goes extra miles to help out which is why I've been a loyal customer for years. Thank you for doing a superb job! More

Team was great Everyone was great. Joe was easy to work with and very helpful. While Joe went to go our the car from a lot, Robert took the time to show us how to u Everyone was great. Joe was easy to work with and very helpful. While Joe went to go our the car from a lot, Robert took the time to show us how to use the info system in another car. Once I got my car, I had to put my bike in the back. They were closing, another employee stayed and made sure I had everything I needed to get my bike in the car without getting it dirty. He even came back 5 minutes later with a town just in case I need more protection. I was blown away that he would stay late to help me even though he did not sell me the car. I have to go back to the dealership to find out his name. More

Thorough service. Quick service. Outstanding service. Always well done, on time Handled all issues well we’ll as usual. Service advisor listened and responded on professional manner. Outstanding service. Always well done, on time Handled all issues well we’ll as usual. Service advisor listened and responded on professional manner. Great job More

Very pleasant experience I found everyone that I met in the Service Department were all so pleasant and polite. The person who helped me, Richard Nguyen, was attentive and kno I found everyone that I met in the Service Department were all so pleasant and polite. The person who helped me, Richard Nguyen, was attentive and knowledgeable. I am very impressed with the whole customer first culture at Putnam Lexus. I live much closer to Stevens Creek Lexus but I don't mind the extra drive to Putnam Lexus, with both of my Lexus. More

Only place to get your Lexus We've bought 2 Lexus vehicles from Putnam Lexus. They routinely go above and beyond to make your car search as easy as possible. We bought a new Lexus We've bought 2 Lexus vehicles from Putnam Lexus. They routinely go above and beyond to make your car search as easy as possible. We bought a new Lexus RX 450H back in 2011. The purchase and followup appointments were very easy and not stressful. We recently traded in a 2019 Toyota RAV4 as I just could not get myself to love and walked away with a 2019 Lexus UX 250H. LOVE IT! You can't go wrong buying through them, they will help make the buying experience something to enjoy. More

Robert was amazing. Very easy to work with and responsive. Went out of his way to make the buying process as simple as possible for us. responsive. Went out of his way to make the buying process as simple as possible for us. More

Joe Ja’Bari, sales, was extremely knowledgeable and helpful in making our decision for our next Lexus vehicle. We had a very positive experience working with Joe. helpful in making our decision for our next Lexus vehicle. We had a very positive experience working with Joe. More

Emergency service We had a blown tire and were towed to Putnam Lexus for service at 5 p.m. and were provided a courtesy car and the service was completed by 11 a.m. the We had a blown tire and were towed to Putnam Lexus for service at 5 p.m. and were provided a courtesy car and the service was completed by 11 a.m. the following day.We had purchased the vehicle at Putnam but had relocated but Putnam had our vehicle records and our service experience was excellent. Thank you. More