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Putnam Lexus

Redwood City, CA

5.0
277 Reviews

390 Convention Way

Redwood City, CA

94063

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277 Reviews of Putnam Lexus

October 05, 2019

My advisor, Fadi, was very helpful. Fadi was very helpful - much better than my first experience before I knew about him! I feel like I am going to be in good hands now that I am workin More

by Debbi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fadi
October 04, 2019

Efficient Routine scheduled service; Joe was helpful. Waiting room and check out service pleasant. Snack options a little sparse by the late morning when I wa More

by Doxies
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe
October 04, 2019

Excellent Service Fadi is the reason I have now bought my third Lexus from you dealership, and why I always take my vehicles to you for service. Top notch, trustworthy, More

by rob
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fadi
October 03, 2019

great my car was cleaned and sparkling. my agent was very courteous and everything was great when I picked it up. keep up the great work. More

by jose
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kim Winkler
October 02, 2019

Ben is an exceptional service manager. He was prompt and communicated at the highest level. Highly recommend for anyone looking to get their lexus serviced. -Josh Y. More

by Jy
Recommend Dealer
Yes
Employees Worked With
Benjamin
October 01, 2019

Everything was and always professional and on time Thank you Everyone at the dealership is friendly and cooperative, My appointment went perfect as the person that called me to make my appointment. I was very ha More

by Bajman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fadi, Bob, Ed, John, Anne Etc.
October 01, 2019

Excellant service Everything went well and was on time....wish there was not a charge for diagnostics on something that could have been covered by warranty.$250 or so t More

by MAK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Nyguen
September 29, 2019

Already provided this feedback about the service adviser who worked with me and the timeliness of the service. I did have to schedule twice because the necessary part to repair th More

by Pat
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ben Nino
September 26, 2019

Best Lexus Service in California Putman Lexus has the absolute best service department in California. Fadi Soudah is a truly outstanding Service Consultant. He is both knowledgeable More

by Happy Customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fadi Soudah
September 25, 2019

Good service No surprises.liaison explained all to be done, and the necessary follow ups, things got consider at future visits. Excellent service for my 110,000 mi More

by Edikitan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard
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