Proctor Subaru

Overall, an excellent experience. This was our first new car buying experience in a quite a few years, and, based on past experiences, I was frankly dreading it. I did my homework res This was our first new car buying experience in a quite a few years, and, based on past experiences, I was frankly dreading it. I did my homework researching cars and prices online so I knew exactly what we wanted (a new 2.5 Outback Limited with Eyesight) and what dealers were getting for that car elsewhere. Armed with that information, we ventured to Proctor's to do battle.... As it turned out, the experience at Proctor's was low pressure, headache-free and surprisingly pleasant. We found the exact car we wanted in the color we wanted, and only test drove that one car. Cody was very knowledgeable about the car and easily answered virtually all of our questions on the front end of the car buying process, and Ron, the finance person and transaction closer, was similarly impressive in his area of expertise. Both were courteous, helpful and genuinely friendly. The staff worked directly with our credit union's buyers agent to quickly reach agreement on what we felt was a good price, and for us the whole transaction from beginning to end was seamless and smooth--and without the application of pressure or the slightest playing of negotiating games. In sum, we are very happy with the price we paid, the overall buying experience at Proctor's and, of course, our new Subaru. More

Satisfied customer Exceptional service at Proctor Subaru; friendly staff, clean and comfortable waiting area. I am happy with the work performed and the interior and und Exceptional service at Proctor Subaru; friendly staff, clean and comfortable waiting area. I am happy with the work performed and the interior and under the hood inspection report. Bonus was the car wash after the work was performed. More

I trust the folks at Proctor Subaru I brought my new Outback in for the 1st service and Billy took the time to explain everything they would do and told me about how long it would take.I I brought my new Outback in for the 1st service and Billy took the time to explain everything they would do and told me about how long it would take.I appreciate the way the folks at Proctor make you feel like part of the SuBaru family. Jim S. More

Great Service! I had my car's oil changed and it was done quickly and professionally. They noticed I had a tag light out and replaced it too. Great service, I am def I had my car's oil changed and it was done quickly and professionally. They noticed I had a tag light out and replaced it too. Great service, I am definitely coming back. More

new vehicle purchase and service Our salesperson was not available at our appointment time however a young gentleman stepped right up and offered his assistance. He synched up the pho Our salesperson was not available at our appointment time however a young gentleman stepped right up and offered his assistance. He synched up the phone and had my front license plate holder attached in no time at all. Our experience with Proctor Subaru overall has been a stress free experience. Hank was very knowledgeable about the products, Ron spoke articulately and answered all our questions straight forward with a little humor input making for an overall pleasant experience in buying our new vehicle. More

Sat morning repair Needed headlight bulb replacement and had no appt. Took us right away and washed the Outback as well. Thanks for great service. Needed headlight bulb replacement and had no appt. Took us right away and washed the Outback as well. Thanks for great service. More

Excellent Service Department Excellent service department, staff and waiting area. They listen to you and genuinely seemed concerned that all your needs have been met. My issue wa Excellent service department, staff and waiting area. They listen to you and genuinely seemed concerned that all your needs have been met. My issue was taken seriously and actions have been taken to resolve. More

Service satisfaction Everytime I get my car serviced at Proctor Subaru I have a great experience! The lobby is always stocked with drinks and snacks and I love that my car Everytime I get my car serviced at Proctor Subaru I have a great experience! The lobby is always stocked with drinks and snacks and I love that my car gets vacuumed and washed on the outside at the end of each service! More

We have 4 Proctors cars The service management is always helpful,the sales staff are polite and not pushy and the Proctor family is determined to make sure you get what you The service management is always helpful,the sales staff are polite and not pushy and the Proctor family is determined to make sure you get what you pay for.we have bought both new and used cars from them and we keep going back. More