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Proctor Subaru
Tallahassee, FL
413 Reviews
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413 Reviews of Proctor Subaru
December 02, 2016
Our New Crosstrek We had a great buying experience with Austin Archibald. We went to the dealership expecting to just look at cars and possibly test drive one. Austin We had a great buying experience with Austin Archibald. We went to the dealership expecting to just look at cars and possibly test drive one. Austin has a great personality and was extremely helpful, courteous and well organized. He handled everything perfectly and we are very pleased with our new Crosstrek. In addition, Proctor Subaru donated $250 to a charity of our choice. More
by A Dreyfuss and P Brock
Employees Worked With
Austin Archibald
November 14, 2016
Great car buying experience My car buying experience with Proctor Subaru was extremely pleasant and enjoyable. Gary responded to my request for a quote quicker than I expected. H My car buying experience with Proctor Subaru was extremely pleasant and enjoyable. Gary responded to my request for a quote quicker than I expected. He and Austin (very nice young man) then worked together to get me in the car of my choice without delay even when one or the other was scheduled to be off. Even when I lost my tag the day before my delivery day, Ron worked magic. I feel like a welcomed new member of Subaru nation. More
by LMassey
Employees Worked With
Ron Modzelewski, Gary McClure, Austin Archibald
October 21, 2016
Buying a subaru I just bought a new Outback from Proctor Subaru. I am so glad they now have the Subaru dealership in Tallahassee. When I tried to buy my previous Forr I just bought a new Outback from Proctor Subaru. I am so glad they now have the Subaru dealership in Tallahassee. When I tried to buy my previous Forrester from the old dealership located way out on Tennessee street it was an awful experience, I ended up going to Valdosta to buy it. Going to Proctor this time and working with Tony was simply an enjoyable experience from beginning to end. He even called us afterwards on a number of occasions to make sure we were still happy. WE ARE! Since then I have taken my car in for service and it was great, the best! More
by Mark G
Employees Worked With
Tony Heiberger
October 02, 2016
5 Star Employees at this 5 Star Dealership Shelly our sales person and Ron the finance manager had to work hard to gain our business, but they never faltered! Great job, we love our new Forest Shelly our sales person and Ron the finance manager had to work hard to gain our business, but they never faltered! Great job, we love our new Forester! Thank you! More
by SiteManager
Employees Worked With
Shelly Wheeler, Ron Modzelewski
September 28, 2016
GREAT CUSTOMER SERVICE AS ALWAYS LOVE Proctor Subaru! Bought our 2nd Outback in less than an hour. There was a recall on the steering column shortly after and Proctor Subaru called LOVE Proctor Subaru! Bought our 2nd Outback in less than an hour. There was a recall on the steering column shortly after and Proctor Subaru called me (I was in Georgia) to tell me NOT to drive it. They didn't have any accidents from the recall but were taking precautions. They rented me a car, towed my car back to Tallahassee and fixed it. A couple of weeks later, i received a gift card in the mail (for any inconvenience). WHAT?? WHO DOES THAT?? Subaru- that's who! Everytime we have needed to take it in for it's service, the service department is always flexible and finds the appointments that fit OUR schedule. TOTALLY recommend Proctor Subaru! ALL of their employees are GREAT! More
by kellykornegay
Employees Worked With
Tony Badia
September 12, 2016
My Crosstrek I drove 105 miles one way to buy my Crosstrek at Proctor Subaru because of the service provided by Tony to family members. When it came time for my f I drove 105 miles one way to buy my Crosstrek at Proctor Subaru because of the service provided by Tony to family members. When it came time for my first service, I again drove the 210 miles round trip to have my service done at Proctor. Joanie (in the Service Dept) remembered me and even asked about my grandbabies! Everything was completed in a timely manner with updates and explanations of service work done. I will be making the 210 mile trip for all future service needs and will definitely recommend Tony, Joanie, and the entire Proctor Service Dept to anyone asking about my Crosstrek! Thanks Proctor -- I Love my Crosstrek!! More
by 1Crosstrek
Employees Worked With
Joanie Schindler, Tony Heiberger
August 30, 2016
My new crosstrek! Love my first Subaru! Now my dad wants too! Great! ?🏽?🚙 Gary McClure was great. I have no complaints Trade in was awesome too! Tha Love my first Subaru! Now my dad wants too! Great! ?🏽?🚙 Gary McClure was great. I have no complaints Trade in was awesome too! Thank you! More
by Lise
Employees Worked With
Gary McClure
August 27, 2016
Bill Wargo's Subaru Experience Gary McClure was great when selling me my 2017 Subaru Forester. He was very friendly, helpful, knowledgeable, and generously shared a good amount of Gary McClure was great when selling me my 2017 Subaru Forester. He was very friendly, helpful, knowledgeable, and generously shared a good amount of his time orienting me to all the wonderful features of my new car. This is the third car I purchased from Proctor Subaru which sells a great automobile and also has very professional and cordial sales, business, and service staff. More
by PanaceaBill
Employees Worked With
Bert Price, Ron Modzelewski, Gary McClure
August 26, 2016
Faulty work on my steering wheel leaves me stranded The service department at Proctor Subaru replaced my steering wheel last week. A few days later, six hours into a thirteen hour road trip, I turned th The service department at Proctor Subaru replaced my steering wheel last week. A few days later, six hours into a thirteen hour road trip, I turned the wheel, heard a loud popping sound, and suddenly my steering wheel was wobbling dangerously, moving over an inch in every direction. Thank goodness I was in a parking lot when this happened and not on the interstate. I took it to a local mechanic in Mississippi, and it turns out that the service technicians at Proctor Subaru had not properly tightened the nuts holding the steering wheel in place. This cost over $130 to fix, and could have potentially left me stranded hours from home with a car that wasn't safe to operate, and things could have been even worse if the steering wheel had come loose while I was driving, rather than while I was parking. Attempts to reach Proctor Subaru's "Client Care Specialist" were unsuccessful. Emails and voicemails went unanswered. Unacceptable. More
by Andrew Sackman
Employees Worked With
Blane Tatum, Joanie Schindler
August 01, 2016
Superb Experience We just purchased our fourth Subaru. Our salesman, Hank Smith, was outstanding. He was knowledgable, courteous and "no" pressure. He explained what We just purchased our fourth Subaru. Our salesman, Hank Smith, was outstanding. He was knowledgable, courteous and "no" pressure. He explained what was available in the model in which we had an interest and helped us find a car which had just what we wanted, and most importantly, no more than we wanted. Ron, who handled our financing was very easy to work with, he's a listener and really friendly and competent. Both Hank and Ron have been with Proctor for years, we've found well managed businesses tend to have low employee turnover. Not a surprise as Proctor's been in business for over a hundred years. Everyone at Proctor we've met is honest and capable. One feels that they respect each and everyone who enters their dealership. We have lived in five states and have yet to find a dealership that comes even close to Proctor. Thanks. More
by tom10i
Employees Worked With
Ron Modzelewski, Hank Smith
