Proctor Subaru
Tallahassee, FL
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413 Reviews of Proctor Subaru
Customer service with satisfaction The professional way we are treated. The concern about our needs. The follow up later. I was made to feel like a special member of the Suberu family. The professional way we are treated. The concern about our needs. The follow up later. I was made to feel like a special member of the Suberu family. What Tony sales person said about the care of us as a customer and how the service dept. cares was on the money. Thank you for being there for us. More
Fantastic Service Billy Swindell & the Proctor Subaru Service Department do a fantastic job of taking care of both me and my car when I bring it in for service. The ser Billy Swindell & the Proctor Subaru Service Department do a fantastic job of taking care of both me and my car when I bring it in for service. The service is always fast, complete, and I am kept aware of what is going on with the car. I always feel very well attended to, both me and my car. A first rate service center. More
No hassle Proctor Subaru and Cody were quick and efficient. Cody knew was I was looking for. It was a quick and easy process with none of the usual car buying Proctor Subaru and Cody were quick and efficient. Cody knew was I was looking for. It was a quick and easy process with none of the usual car buying hassles. It was a great experience. More
Service with a personality Proctor Subaru not only performs car service competently, but does it with trained professionals who personalize the experience. All the service repre Proctor Subaru not only performs car service competently, but does it with trained professionals who personalize the experience. All the service representatives, as well as the technicians are friendly, greet you every visit, often by name once they get to know you, and treat you like family, not like just another customer. On top of that, if you are waiting for your service, there's delicious coffee, soft drinks and snacks (many of which are healthful). The overall experience makes a service call something to look forward to. More
Excellent service! I needed an emergency repair to a tire and went in without an appointment. Tony and his crew were very welcoming and helpful! Highly recommend this I needed an emergency repair to a tire and went in without an appointment. Tony and his crew were very welcoming and helpful! Highly recommend this dealer for sales and service both. More
Purchase of new crosstrek Excellent customer service, quality vehicles and friendly informed staff. Cody was wonderful and knowledgeable to work with and we received an above f Excellent customer service, quality vehicles and friendly informed staff. Cody was wonderful and knowledgeable to work with and we received an above fair price on our trade. More
Great Time! Great Service! Welcome environment! Comfortable waiting area with great selection of refreshments! Excellent Price! Got the car back with a much needed bath! Terr Welcome environment! Comfortable waiting area with great selection of refreshments! Excellent Price! Got the car back with a much needed bath! Terrible pollen problem in Florida! More
Great Buying Experience A great review in Consumer Reports and several referrals from friends sent me to check out the Subaru Outback, but sales rep, Pat Murphy, had the pr A great review in Consumer Reports and several referrals from friends sent me to check out the Subaru Outback, but sales rep, Pat Murphy, had the professionalism to earn my business. Pat is knowledgeable and thorough. I especially appreciate Pat's patience orienting me to the many great features. Business Manager, Ron, excellently handled my paperwork. This was my first experience with Proctor Subaru and I am delighted to recommend Proctor Subaru to others. Joanna More
Love the Proctor Subaru crew! This was my first "car buying" experience to go through completely on my own. Cody and the entire Proctor Subaru crew could not have been more approac This was my first "car buying" experience to go through completely on my own. Cody and the entire Proctor Subaru crew could not have been more approachable and helpful throughout the whole process. They defy every stereotype of the "car salesman" mentality - couldn't recommend any other dealership in Tallahassee as highly as this crew! More
Factory Recall / Service I had a factory recall on the passenger air bag for my Subaru. The recall that has hit thousands of Honda as well as Subaru. While bring it in for I had a factory recall on the passenger air bag for my Subaru. The recall that has hit thousands of Honda as well as Subaru. While bring it in for the recall, I also had them do a minor service. Since the passenger air bag recall was going to require accessing the cabin air filter, they told me they could change it out just fo rhte filter cost, no labor cost involved. Save me about an hour of labor charge. Rather than have a hsuttle service, they gave me a loaner car, which worked out really well because I could get to work quickly and return at my convenience rather than wait for a return shuttle. Everyone was very friendly and everything was done to my satisfaction. Plius I f got the normal car wash and cabin vacuum that comes up with their service. Have utilized them for servicing for Subaru for the last6 years and have had no problems or complaints. More