Priority Lexus Virginia Beach

Very professional. It was a very pleasant experience getting my car serviced at Priority Lexus and my service rep, Samantha is an exceptional person. It was a very pleasant experience getting my car serviced at Priority Lexus and my service rep, Samantha is an exceptional person. More

It was an extremely satisfying experience. Everything went as advertised and on the schedule I was given when I brought the car in The atmosphere was very pleasant and everyone there could no Everything went as advertised and on the schedule I was given when I brought the car in The atmosphere was very pleasant and everyone there could not have been helpful More

Always great service when I visit Priority Lexus. Corbitt is excellent in communicating with me throughout the time that my car is being serviced. He provides a loaner vehicle when necessary and that Corbitt is excellent in communicating with me throughout the time that my car is being serviced. He provides a loaner vehicle when necessary and that's much appreciated. More

My experience was great. Will took his time and explained everything to me and answered any questions that I had. Will took his time and explained everything to me and answered any questions that I had. More

Brian Winslow did a wonderful job getting the insurance claim handled for the leak problem with our car. He was very thorough and responsive. claim handled for the leak problem with our car. He was very thorough and responsive. More

Priority Lexus service is great. I really appreciate the courtesy and advice given by Brian, my service advisor. The only reason I didn’t give five stars is because they no longer pr I really appreciate the courtesy and advice given by Brian, my service advisor. The only reason I didn’t give five stars is because they no longer provide a loaner vehicle and I live too far away to have another family, member pick me up for a few hours. More

All the staff are courteous and approachable. Update you on the status of your car when inspected and work being done. Update you on the status of your car when inspected and work being done. More

Everything was great and timely . Even gave me a ride to get lunch . Well done Sam. Even gave me a ride to get lunch . Well done Sam. More

Craig, my service manager, is great. ..always pleasant & very professional. Lexus service in general is exceptional. Highly recommend Priority Lexus. ..always pleasant & very professional. Lexus service in general is exceptional. Highly recommend Priority Lexus. More

Craig met me promptly and courteously at my prescribed appointment time. He explained the service to be provided and gave me an estimated completion time. He escorted me to the waiting lounge and invited appointment time. He explained the service to be provided and gave me an estimated completion time. He escorted me to the waiting lounge and invited me to partake in the coffee and brownies (excellent). He kept me advised with updates throughout the servicing process and handed my keys to me right at the expected completion time. I would summarize my visit as prompt, courteous and professional. More