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Priority Lexus Virginia Beach
Virginia Beach, VA
708 Reviews
Priority Automotive is the original, family-owned Priority group. With locations in Virginia Beach, Newport News, and Suffolk—Priority Lexus Virginia Beach, Priority Lexus Newport News, and Priority Mitsubishi Suffolk—we offer a wide selection of new and used vehicles. Nearly every vehicle we sell is backed by Priorities for Life, which includes oil and filter changes, state inspections, an engine guarantee on new vehicles, towing, and a parts and service guarantee for life (exclusions apply). Now led by Matt Ellmer, continuing the legacy of his father, Dennis Ellmer, our stores remain committed to a customer-first experience. Experience the original, family-owned Priority Automotive.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 708 reviews
July 25, 2026
Professional communication, informative about services we were receiving, accommodating by offering another vehicle to use and timely. We felt our overall experience was great. were receiving, accommodating by offering another vehicle to use and timely. We felt our overall experience was great. More
by F_hicks
Employees Worked With
Corbett Carroll
July 22, 2026
I always receive great customer service. I always feel like a valued customer. Craig my service advisor provides excellent customer service! I always feel like a valued customer. Craig my service advisor provides excellent customer service! More
by kia23185
Employees Worked With
Darryl Johnson
July 17, 2026
Five stars for Clayton! He made my car-buying experience absolutely wonderful. From start to finish, he was extremely welcoming, enthusiastic, and went above and beyond to a He made my car-buying experience absolutely wonderful. From start to finish, he was extremely welcoming, enthusiastic, and went above and beyond to answer all my questions. His friendly attitude made the whole process smooth and stress-free. Thank you, Clayton, for the fantastic service! More
by Harry Pham
July 14, 2026
Always professional offering timely responses & expert maintenance when we need repairs. Complementary car wash & detailing ! maintenance when we need repairs. Complementary car wash & detailing ! More
by Millicentcnn0c
Employees Worked With
July 10, 2026
Very friendly staff and very professional. Did not have a long wait when I had my car serviced. That meant alot to me. Christian was very nice. Did not have a long wait when I had my car serviced. That meant alot to me. Christian was very nice. More
by bambiwa3
Employees Worked With
July 10, 2026
Clayton was amazing. He answered all our questions and was very patient with us. Go see Clayton and make a deal. You will not leave Lexus dealership feeling disappointed. He answered all our questions and was very patient with us. Go see Clayton and make a deal. You will not leave Lexus dealership feeling disappointed. More
by tskyles
Employees Worked With
Clayton
