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Ben Houston
Ben Houston at Priority Lexus Virginia Beach

Ben Houston

Finance

Priority Lexus Virginia Beach

3909 Virginia Beach Blvd
Virginia Beach, VA 23452

4.6
60 Reviews
4.6

60 Reviews

Write a Review

60 Reviews of Ben Houston

July 01, 2026

Dealership Rating
Employee Rating

Isabella was the very best service person I have ever used . She was professional, explained everything completely including the milestones for future checkups. She even installed CarPlay on my loaner ca More

by Marycherry9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tony sales when purchased the cat

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Jul 02, 2026

Priority Lexus Virginia Beach responded

Thank you for sharing your review of Isabella's outstanding service! We are thrilled to hear that she provided clear, thorough assistance and even took the extra step to set up CarPlay in your loaner. Your feedback made our day, and we have shared it with Isabella and her team! We look forward to seeing you again at Priority Lexus of Virginia Beach.

July 01, 2026

Dealership Rating
Employee Rating

Professional, clean and good service. Availability for a Saturday appointment makes getting car serviced easier. More

by Bostonmn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jay Connolly , Christian Martinez

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Jul 01, 2026

Priority Lexus Virginia Beach responded

Thank you for choosing Priority Lexus of Virginia Beach and sharing your positive feedback! We're pleased to know you appreciated the professionalism, cleanliness, and convenient Saturday appointment availability.

June 24, 2026

Dealership Rating
Employee Rating

I am Very satisfied with service: it was fast and professional! Samantha addressed all my needs! More

by olia.peacock
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jay Connolly, Tony Riccio, Grady Harris, Jr.

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Jun 25, 2026

Priority Lexus Virginia Beach responded

Thank you so much for the wonderful feedback! We are absolutely thrilled to hear that you are very satisfied with your service and that it was both fast and professional. We know your time is valuable, so we always aim to keep things moving efficiently without sacrificing quality. A special shoutout to Samantha! We are so glad she addressed all of your needs and made sure you were completely taken care of. We will be sure to pass your kind words along to her! We truly appreciate your business and look forward to providing you with another swift, seamless experience on your next visit!

May 20, 2026

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Employee Rating

I dropped in for a problem and they were able to take care of it right. Coffee and cookies while you wait. More

by dwaynehighsmith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jay Connolly

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May 21, 2026

Priority Lexus Virginia Beach responded

Hi Dwayne, we’re happy to read this review! Thank you for visiting our team at Priority Lexus of Virginia Beach and for sharing your experience. We wish you safe travels!

May 19, 2026

Dealership Rating
Employee Rating

Responsive and strives to inform customers of their vehicle of choice. As a result, less stress for the buyer. More

by moconer1
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Giuseppe Lenzo

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May 20, 2026

Priority Lexus Virginia Beach responded

Thanks for the feedback! We’re happy to hear you had a stress-free experience. We appreciate your business at Priority Lexus of Virginia Beach!

May 20, 2026

Priority Lexus Virginia Beach responded

Thanks for the feedback! We’re happy to hear you had a stress-free experience. We appreciate your business at Priority Lexus of Virginia Beach!

May 17, 2026

Dealership Rating
Employee Rating

Superior service, Michael Moore excellent rapport with me very very professional and knowledgeable and I also for the first time enjoyed watching the video of my technician working on my truck. Great job. More

by ellaclemons76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Grady Harris, Jr.

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May 18, 2026

Priority Lexus Virginia Beach responded

Thank you for the glowing review! We're thrilled you had such a seamless experience with Michael and the team. We also love the video content of our techs hard at work, and it makes our day knowing you enjoyed it as well. Safe travels, and see you next time at Priority Lexus of Virginia Beach!

April 05, 2026

Dealership Rating
Employee Rating

Like always I received quality service and Isabella made sure that I walked away pleased after my service appointment. More

by Horace.Sutton24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Grady Harris, Jr.

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Apr 06, 2026

Priority Lexus Virginia Beach responded

Hi Horace, thank you for the outstanding review of Isabella and our team at Priority Lexus of Virginia Beach! We look forward to your next visit!

April 03, 2026

Dealership Rating
Employee Rating

Courteous staff, timely service, and waiting room very accommodating and clean. Snacks and drinks were a plus! More

by blandon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jay Connolly, Tony Riccio, Grady Harris, Jr. , Corbitt Carroll

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Apr 06, 2026

Priority Lexus Virginia Beach responded

Thank you for sharing your feedback, Blandon! We are so glad to hear that our team made your visit a smooth one. We hope to welcome you back to Priority Lexus of Virginia Beach next time!

March 19, 2026

Dealership Rating
Employee Rating

Service was fast and efficient. Craig did an excellent job in answering all my questions. More

by Devon.white080596
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jay Connolly, Tony Riccio, Grady Harris, Jr.

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Mar 20, 2026

Priority Lexus Virginia Beach responded

Thank you for the fantastic feedback! We are thrilled to hear that our service was fast and efficient. Providing clear and helpful information is a top priority for us, and we will be sure to share your kind words with Craig for the excellent job he did answering your questions. We look forward to seeing you again!

March 14, 2026

Dealership Rating
Employee Rating

Dealership was very nice to work with no pressure sales. Delivered car as promised in perfect condition More

by claporte12
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
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Mar 16, 2026

Priority Lexus Virginia Beach responded

Thank you for your business and your five-star review! We appreciate you choosing Priority Lexus of Virginia Beach and we hope to see you again down the road. Safe travels!

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