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Priority Lexus Newport News

Newport News, VA

4.9
526 Reviews

12831 Jefferson Avenue

Newport News, VA

23608

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526 Reviews of Priority Lexus Newport News

July 25, 2011

What a great experience! I bought a Lexus CT200h. As soon as I walked into the dealership I knew I had picked the right place. Everyone was very friendly and welcoming. I worked with Mohammed to order the ca More

by amber80
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mohammed Mayassi
April 21, 2011

We are having trouble with the satellite radio in my wife's 2010 RX350 (have had it less than a year). I have called service three times only to be told that there was nobody available to talk to me so More

by adewalle
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Unknown
April 20, 2011

I bought two Lexus SUVs with the thought that I was buying two quality vehicles that, in turn, would be supported by a quality service department. In my opinion and after owning these vehicles for a wh More

by smapowell
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
service department
April 20, 2011

This is the third Lexus we have purchased from Charles Barker Lexus in Newport News and have yet to be disappointed with the sales, service and customer service staff. The helpful sales associates and fi More

by jfhuptich
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thomas Cahoon and Mohamad Mayassi
April 19, 2011

It took us a LONG time to get the sale finalized; we sat for long lengths of time and almost left at one point when we couldn't find our salesman. They quoted us a fairly high price, and when we started t More

by lindawp
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Salesman John ??, finance guy, sales mgr
April 19, 2011

Kevin went out of his way to allow Mrs. Kehoe to see the car. He was very knowledgeable about the vehicle and patient in the process. That was very much appreciated by the entire family. I would recommend More

by Kehoe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Morgan
April 19, 2011

Kevin Morgan was an outstanding Lexus Representative...absolutely made the buying experience so painless that it was actually enjoyable. I have purchased many new Lexus since our first L More

by Eaglepilot427
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Morgan
April 19, 2011

Service dept is very cordial and pleasant as always.They got me in ontime and out ina reasonable amount of time. The coffee and refreshments were .appropriate for the time of morning.I have always had agood More

by creedmoorkid8
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
nvk
April 19, 2011

I have worked with these ladies for years including Angie in Va Bch. They are an assett to your company. I have bought 12 cars from CB Dealership in the past 21 years and have never had a service issue in More

by ytram
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lilly, Camie and Angie!!!
March 23, 2011

The dealership is very convenient, the salesman was knowledgeable and friendly, explaining all about the car I was interested in buying. He took extra time to show me how to drive the new Hybrid. Kev More

by Joan Gilkison
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keven and Jim
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