Priority Lexus Newport News

Kevin is as good as they come for a successful sales transaction. He is super pleasant, knowledgeable, honest and does what is right for the customer and the dealership. I did not intend to purch transaction. He is super pleasant, knowledgeable, honest and does what is right for the customer and the dealership. I did not intend to purchase a car on the day we visited CBL in Newport News. Did not intend to even drive it. It was to be an exploratory visit. Kevin answered questions I hadn't even asked yet. He picked up on our likes and dislikes and steered us to what we wanted (and didn't know it!). So, surprisingly to us, we were working out an arrangement with Thomas to trade in our car while he located the car of our choice. The young woman who discussed the car details was also knowledgeable and we felt so much more comfortable with the high tech components when we left. We know she is also available for continued assistance. Thomas is a professional and a straight shooter. We felt we were in good hands when we discussed financing. Thank you to the team! More

Great dealership, great prices, great customer service. Glenn was outstanding and a rare breed among car salesmen these days. Very happy! Would purchase again from this dealership. Glenn was outstanding and a rare breed among car salesmen these days. Very happy! Would purchase again from this dealership. More

I LOVE my new Lexus...Kevin Morgan was my salesman, he was great in showing me 2 or 3 different types of the Lexus. I'd never driven one and I did not know much about the cars but I really like the looks was great in showing me 2 or 3 different types of the Lexus. I'd never driven one and I did not know much about the cars but I really like the looks of it. He was very knowledgeable, EVEN came in on his day off...everyone was very nice, welcoming and proffesional. Charles Barker Lexus is my new dealership. More

John was very helpful in explaining all of the safety features of the car and the benefits offered only by Lexus. He had alot of patience and was most pleasant to work with. Tom, the business manager, features of the car and the benefits offered only by Lexus. He had alot of patience and was most pleasant to work with. Tom, the business manager, carefully went over everything with us and made the whole process very understandable. Radiah did a fine job introducing the features of the car to two over-whelmed people. She took her time and would go over and over anything that was confusing to us. She will also work with us to continue this process. More

Jeff Dunlap was excellent to work with. He treated us with respect and professionalism. We will definitely come back to Jeff when we need another vehicle. with respect and professionalism. We will definitely come back to Jeff when we need another vehicle. More

The car buying experience at Charles Barker Lexus was awesome! This was our second time purchasing a Lexus from Charles Barker Lexus and we would do it again without hesitation. Our salesperson, Chai cam awesome! This was our second time purchasing a Lexus from Charles Barker Lexus and we would do it again without hesitation. Our salesperson, Chai came highly recommended and was great to work with; he was patient, receptive, and responsive to all of our questions and found us a great Lexus. All of the staff and I mean all (anyone we came in contact with while we were there)...from the receptionist, service, sales, finance and Virgil T. were knowledgeable, friendly and made the buying experience enjoyable! Talk about a red carpet experience (literally)! :) Thanks! Mr and Mrs. Rush More

Our experience with Charles Barker Lexus was excellent. From the time of shopping for a car to the final delivery of the car was excellent. From the time of shopping for a car to the final delivery of the car was excellent. More

Working with John is sales was great. I bought my 2007 Working with John is sales was great. I bought my 2007 lexus from him and now the 2013. Thomas with finance was very professional and personable. Working with John is sales was great. I bought my 2007 lexus from him and now the 2013. Thomas with finance was very professional and personable. I like working with folks that are of that statue. More

We appreciated the attention and cooperativeness of Tony and the rest of the staff in our first lease experience. We look forward to our future visits to the dealership. and the rest of the staff in our first lease experience. We look forward to our future visits to the dealership. More

John Keck had been so great, and we enjoyed buyibg a car from him. He was specific about new items on the car explaining in detail and make certain that we understood the new items' functions. He was not pr from him. He was specific about new items on the car explaining in detail and make certain that we understood the new items' functions. He was not pressuring us at any time and he was great to deal with him. More