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Priority Honda Roanoke - Service Center

Roanoke, VA

4.7
404 Reviews

404 Reviews of Priority Honda Roanoke - Service Center

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June 16, 2024

Always a great experience! Very friendly and knowledgeable! Very easy to understand and completely explains everything! More

by FALL4LORA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Ross
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jerome Mosser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Tucker
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 15, 2024

I got charged $20 for my FREE state inspection alongside a different service. 1/10. More

by Jacob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Adam Garst
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 15, 2024

Competent, amicable staff. Knowledgeable, pleasant, experienced transport driver. Clean customer wait area. 15 word minimum for rating - ridiculous. More

by Claudiatkamel
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Rollins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Garst
5.0
This rating includes all reviews, with more weight given to recent reviews.
Taylor Stump
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jerome Mosser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Tucker
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 15, 2024

Great customer service! Easy to make the appointment and work completed as promised. Bought my car there and I will always take it there for service. More

by CHERYL.EYERMANN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Tucker
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 14, 2024

Outstanding! !!!!! the entire staff was very helpful. Had no problems.. Many thanks to Mr. Meador. for transporting me!!!!!!! More

by WPTRUCK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Garst
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Tucker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 16, 2024 -

Priority Honda Roanoke responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Priority Honda Roanoke, we look forward to having you as a valued customer for many years to come! Best Regards, Neal Young NealYoung@lithia.com

June 14, 2024

He was good and he explained everything about my vehicle . Very polite nice and good More

by benitavernon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Rollins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 16, 2024 -

Priority Honda Roanoke responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Priority Honda Roanoke to be a positive one. Please don't hesitate to reach out if you need anything else. Best Regards, Neal Young NealYoung@lithia.com

June 14, 2024

The staff are always friendly and helpful in explaining details of my service. Every time . Thank you! More

by RNA7489452
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Garst
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 16, 2024 -

Priority Honda Roanoke responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Priority Honda Roanoke. Best Regards, Neal Young NealYoung@lithia.com

June 14, 2024

Great service at Priority Honda. It didn’t take too long for service and the tech did an awesome job! More

by diamondadh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Garst
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 16, 2024 -

Priority Honda Roanoke responded

Thank you for choosing Priority Honda Roanoke. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Best Regards, Neal Young NealYoung@lithia.com

June 13, 2024

I've had nothing but pleasant experiences with everyone I come in contact with at Honda Priority Roanoke. More

by GOLFNNUT13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julie Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Garst
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 16, 2024 -

Priority Honda Roanoke responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Priority Honda Roanoke, we look forward to having you as a valued customer for many years to come! Best Regards, Neal Young NealYoung@lithia.com

June 13, 2024

Always nice and polite, attentative workers. Only thing I can say needs improvement is time ot takes to change oil and rotate tires takes longer than other places More

by buttercup7452
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Garst
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 16, 2024 -

Priority Honda Roanoke responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Best Regards, Neal Young NealYoung@lithia.com

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